Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver mais
A empresa respondeu
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what... Ver mais
A empresa respondeu
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.
A empresa respondeu
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

Resposta da Richer Sounds - Kingston
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

Resposta da Richer Sounds - Kingston
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

Resposta da Richer Sounds - Kingston
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

Resposta da Richer Sounds - Kingston
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

Resposta da Richer Sounds - Kingston
Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

Resposta da Richer Sounds - Kingston
Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

Resposta da Richer Sounds - Kingston
Great personal service, great advise. Happy with the results.

Resposta da Richer Sounds - Kingston
could test earphones without obligation professional knowledgeable staff

Resposta da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston
I gave this score because Terry went the extra mile in resolving a technical issue that I had

Resposta da Richer Sounds - Kingston
Talking to a human being to help me make the correct choice of replacement stylus for my deck.
Choice of options, delivery or collect.

Resposta da Richer Sounds - Kingston
The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

Resposta da Richer Sounds - Kingston
Fantastic service

Resposta da Richer Sounds - Kingston
I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

Resposta da Richer Sounds - Kingston
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.
The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for
A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.
I would highly recommend this store and can not thank the staff enough for how helpful they were.

Resposta da Richer Sounds - Kingston
Good price, excellent service, quick and efficient delivery.

Resposta da Richer Sounds - Kingston
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

Resposta da Richer Sounds - Kingston
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.