Richer Sounds - Kingston Avaliações 

1.613
•
O TrustScore é 5 de um total de 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.

Avaliado com 5 de um total de 5 estrelas

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.613)

24.500 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, knowledgable and helpful.

26 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Good on line service as always

Good on line service as always
Good price and value
Advice needed when buying a TV
With freely .got to grips with it
But very different from Freeview set
up.

18 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 4 de um total de 5 estrelas

I would have given five stars if it…

I would have given five stars if it wasn't for the somewhat ambiguous way the order was secured! Having said that, once a discussion had taken place between us Dan made sure the order was despatched as a next day delivery & I received the goods on Bank holiday Monday. So all good.

23 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful and efficient

My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

20 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Loving Carl…

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

20 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

The staff were super helpful and knowledgeable

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

19 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Very good advice in store

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

18 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great

Great, very helpful

17 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Had a real hard time with a Panasonic…

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

24 de novembro de 2025
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service

Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

15 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly staff at Richer…

Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

14 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great personal service

Great personal service, great advise. Happy with the results.

11 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I gave this score because Terry went…

I gave this score because Terry went the extra mile in resolving a technical issue that I had

7 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

The service was five star

The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

3 de agosto de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

In store purchase of a 32inch TV

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

27 de julho de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

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