Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver mais
A empresa respondeu
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Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver mais
A empresa respondeu
Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver mais
A empresa respondeu
Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Reino Unido
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Resposta da Richer Sounds - Kingston
Carl was extremely helpful efficient and professional. Has sorted an ongoing problem with our TV. Thankyou.

Resposta da Richer Sounds - Kingston
As always an inshore shopping experience with real human beings who can be advise and guide your customers.

Resposta da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston
I bought a Samsung OLED TV recently. The sales assistant was very nice and gave me a £20 manager's discount at the time of purchase.
However, about 2 weeks later I went on the website and found out that the TV price has been further dropped by £30. So I sent an email to RC explaining the situation and asking for a price match. I got a response back from Manager Carl offering me the refund. I was very pleased and impressed with their customer service and support.
This is one of the reasons, I have been a RC customer for over 20o years now.
BTW the TV is also amazing and the HDR format is absolutely stunning.

Resposta da Richer Sounds - Kingston
Great customer service especially as this was my first order.

Resposta da Richer Sounds - Kingston
Listened in the demo lounge with a nice knowledgeable chap. Also price better than other places so bought it

Resposta da Richer Sounds - Kingston
The person I store was very customer focused.

Resposta da Richer Sounds - Kingston
Wonderful buying experience from Richer Sounds Kingston. Strongly recommend.

Resposta da Richer Sounds - Kingston
I recently purchased the 77" LG G5 from the Kingston branch of Richer Sounds, and the experience was outstanding from start to finish.
A special shout-out to Sunny, who really went above and beyond. He was incredibly knowledgeable and guided me through the entire process, helping me feel completely confident in my decision. It’s rare to find that level of genuine expertise and patient advice without feeling pressured.
The TV itself is a masterpiece—the brightness and clarity on the G5 are on another level. Combined with Richer Sounds' competitive pricing and their legendary 6-year guarantee, it’s easily the best tech purchase I’ve made.
If you’re looking for a premium home cinema setup, I can’t recommend the Kingston team and Sunny highly enough. 5-star service all the way!

Resposta da Richer Sounds - Kingston
Great service as usual. Very happy with purchase and grateful for the knowledge and advice of staff.

Resposta da Richer Sounds - Kingston
The staff at the kingston branch were amazing
Really helpful from start to finish
Shout to miles who went above and beyond

Resposta da Richer Sounds - Kingston
Excellent service, far more economical than a certain large store… all told very satisfied.

Resposta da Richer Sounds - Kingston
Good value and very pleasant customer service.

Resposta da Richer Sounds - Kingston
Excellent good price. Paid extra for specific day delivery. Was given a 3
hour window but it was a couple of late before it was delivered.

Resposta da Richer Sounds - Kingston
Every time I have purchased equipment from Richer Sounds, Kingston I feel they really CARE about their customers. This approach comes from the Manager, Carl - who is professional, and keen for the firm to make a good impression. The best prices, staff who know what they are selling, and really listen to the needs of their customers. First-class!

Resposta da Richer Sounds - Kingston
Excellent speakers at a keen price, and the click and collect availabity and messaging went exactly as promised.

Resposta da Richer Sounds - Kingston
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