Richer Sounds - Kingston Avaliações 

1.614
•
O TrustScore é 5 de um total de 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.614)

24.593 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I went for advice on improving sound on…

I went for advice on improving sound on my existing hifi system, and I would like to recommend one of your employee Sunil who ia very knowledgeable and helpful. Thank you Richer Sounds for employing a knowledgeable staff
Excellent service as usual

6 de fevereiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I would Recommend Richer Sounds

Richer sounds gave an excellent service. I dealt with Callum. They were efficient, great value and kept me up to date on my order. Also the engineer they sent Liam was brilliant.

10 de novembro de 2025
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Carl at Kingston was the greatest

Carl at Kingston was great. He was knowledgeable and entertaining. Gave me his views and let me choose. Brilliant. I made the purchase. Thank you.

4 de fevereiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service. I had 3 demos at the Kingston store and Sunny was very helpful each time and at no point did I feel that he was a burden for them to spend time demoing the equipment. I felt I got good advice and when I wanted to change the hifi separates I had bought there was no issue and they arranged for them to be picked up from my house at the same time as the new equipment was dropped off.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Knowledgable, helpful and polite with excellent after sales care and advice

I have had an account with Richer Sounds for a number of years and I have always found their staff to be extremely knowledgeable, helpful and polite. My recent experience has been no different. Excellent at the point of sale and also with after care too. 10 out of 10

3 de fevereiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, friendly, professional service. Very pleased with how my needs were dealt with.

31 de janeiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Ordered a Denon mini hifi Saturday evening arrived in store Monday. Very impressed how quickly product arrived at selected store for pickup.

28 de janeiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, great communication, good offers and never disappointing quality.

27 de janeiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great prices

Great prices, knowledgeable staff, and reliable service.

21 de janeiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Staff are always available for…

Staff are always available for information and advice(Sunil) .they are never pushy and will tell you of any deals on promotion at the time..I was after a stand alone CD player and managed to get it at a reduced price due to the box being open.very happy with product and the service provided.

20 de janeiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Hi Fi amplifier

Outstanding service received from Daniel, exemplary professional advice received from Daniel which made shopping at Richer Sounds a pleasant experience and which resulted in a sale. Thank you Daniel and thank you Richer Sounds for being a great, friendly and helpful place to shop for AV/ Hi fi equipment with competitive prices and sometimes free extended guarantees.

19 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Another excellent experience

I ordered the product in store, having received expert advice from a friendly and helpful sales assistant. The order was delivered on the day I asked for and proved to be an excellent product.

13 de janeiro de 2026
logotipo da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Easy experience

The product was delivered to my local store on schedule and I received a personal call to inform me that it was ready for collection. Very easy experience and reasonably priced.

12 de janeiro de 2026

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