Richer Sounds - Leeds Avaliações 

3.303
O TrustScore é 5 de um total de 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(3.303)

23.568 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Superb CS

As always their customers service is unmatched. Order was placed online, they reserved the item in store for collection on the same day. Payment done at store.
Due to large package they helped me getting outside the store.

8 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Welcoming

Welcoming, friendly staff - very knowledgeable. Good service.
Parking is a pain though.

2 de abril de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Good price and got exactly what I…

Good price and got exactly what I needed Great service and advice from Mikey at the Leeds branch. Thank you.

31 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

I recently visited Leeds store to…

I recently visited Leeds store to purchase an AV receiver, and I was really impressed by the exceptional customer service. The staff really took the time to listen to my needs and preferences, offering me the best options based on what I was looking for. They didn’t push any unnecessary products, instead tailoring their recommendations to what made the most sense for my setup and budget.

Their attention to detail and expertise made the entire shopping experience smooth and stress-free. I felt like they genuinely cared about helping me find the right product, and I left with exactly what I needed—at a great price.

Highly recommend this store for their excellent service and great deals!

30 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Cd player …

All I can say is wow what beautiful sound this cd player has absolutely beautiful machine 🤩

28 de dezembro de 2025
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Sound advice

Sound advice! Understanding of the tech needed and matched to our lifestyle without aggressive selling or unnecessary upgrades.

29 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Love this place

Love this place, been shopping here since the 90's, customer service fantastic, helpful and knowledgeable. Product is top quality and good value, I would highly recommend 👌

29 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service from knowledgable staff…

Great service from knowledgable staff who took thier time with me. Could have easily sold me a more expensive tv but listened and guided me to make the right choice for me, which saves me £1100 from the tv I was going to get from what I brought - tv I brought is perfect for my home. This is the reason I’ll be going back again. Thank you for your honestly and guidence - 5 star experience

29 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Anthony was really helpful and helped…

Anthony was really helpful and helped me to choose a TV for our sunny family room. It fits perfectly in the space and the picture is incredible

28 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Late but great.

The soundbar was out of stock so I had to wait for future deliveries from Japan. But Richer Sounds Leeds, had it delivered to me within 24 hours of receiving there shipment from Japan at the original agreed price. Thank you Richer Sounds.

27 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Customer service like it used to be!

The staff are very knowledgeable, helpful and polite and go that extra mile to deliver a good service. When they say something as simple as “we shall call you back” they actually do it, unlike most companies I have dealt with. Plus the 6 year warranty and great prices mean I would definitely go there for my next tv, and would recommend them to all!

26 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

I had a really great experience at…

I had a really great experience at Richer Sounds. All of the staff were incredibly patient, friendly, and knowledgeable, which made the whole process easy and enjoyable. They took the time to answer all my questions without any pressure, and their expertise really helped me feel confident in my choices.

The store also offers a fantastic range of high-quality products, so I was able to find exactly what I was looking for. Overall, it was a smooth and positive experience from start to finish, and I wouldn’t hesitate to recommend Richer Sounds to anyone looking for great service and excellent audio equipment.

22 de novembro de 2025
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from the…

Brilliant customer service from the Leeds team.

Amazing surprise to be born in leeds 15 days after the collegues birthday in April 1978. Loyal supporter.

At home i found the receipt for a stereo separates system my mum and dad bought for me on 10th May 1996.

If anyones in to nostalgia and the potentially infinite use of projectors then ill happily call back in with the receipts and/or without the stereo too! Maybe a projected picture easier to carry round these days 🙃

Let me know if you are at plasa and ill call and say hello equally happy to call back in the store.

⛰️⛰️📽️🎧⛪️⛪️=J👨‍🚀🚀

26 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Top service from Mike at the Leeds…

Top service from Mike at the Leeds branch.
Even helped sort out a complicated return and swap out. Great service, Bravo

25 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Can’t ask for more

Mikey was great, offered advice and a demo of an alternative product in the well equipped demo space before making my decision. Price matched the best price I found plus an extra tenner off.
There’s really no better place to go for home cinema equipment in the uk

25 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

A great experience from start to end

I’m sorry but I can’t remember the name of the guy who served me but he was brilliant. He’s set up two examples of speakers passive and active for me to listen to. He gave me a individual experience and really knew his stuff. It really was a great experience definitely a VIP I even got a mug which I love.

25 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Leeds store

Staff in the Leeds shop always happy to have a chat. Proper enthusiasts

19 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I have been buying from Richer Sounds…

I have been buying from Richer Sounds in Leeds for about 30 years. The best customer service and knowledgeable staff in the industry by far. And, great prices too.

23 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent advice and service, as ever

We were served by Harry who was incredibly helpful, knowledgeable and pitched his advice just right for our semi-novice level! I had particular criteria for the turntable I needed and he was able to guide us in the right direction. Also great attention to detail, double checking re features, stock availability before we made our choice and double-checking that the necessary cable was supplied with the model we chose. Thoroughly pleasant to deal with (and good music chat thrown in :) )

22 de março de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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