Richer Sounds - Leeds Avaliações 

3.396
•
O TrustScore é 5 de um total de 5

4,9

74 New Briggate, LS1 6NU Leeds, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought and returned a TV cos I had trouble with getting a reception from it through the aerial as the TV was in the conservatory. I was served by Mike, who was so helpful, polite and consequently l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.396)

24.593 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

When I entered the premises I was not…

When I entered the premises I was not sure what radio I would buy or indeed if I would make a purchase at all.
Derek was most helpful and we settled on a Roberts Stream 219 which was delivered to my door exactly 24hours later. What a perfect choice with a discount and an extended warranty.
I will never regret calling in on you that morning and will always recommend your services-thank you.

18 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

SERVICE AND PRICE!

SERVICE AND PRICE!
I've bought from RS before.
As a pensioner I can't afford expensive systems and the team in Leeds don't talk down to you unlike other electrical retailers.
They explain everything and went the extra mile with speaker leads. Andrew even helped me carry some of the kit to my car! Where else could you get that!
Prices are as ever competitive.

16 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Chris and his team were very helpful…

Chris and his team were very helpful and discussed various options to help improve the overall quality of my system which I also bought from them. At no point was I pressured into making any decisions - a very relaxed and great approach that makes me feel valued as a returning customer 👍😊

11 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Second to none

Helpful, impartial, simple advice built round my needs. I did not feel rushed and options were discussed with me. The member of staff I dealt with was polite and knowledgeable and I was happy with the price. Best of all though is the after sales service which is second to none that's why I keep returning.

15 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great service from the salesman I spoke…

Great service from the salesman I spoke to. Really took the time to discuss and have a conversation about what I wanted. No pushy sales tactics. Good range of equipment and amazing deals. 6 yr guarantee too? Can’t go wrong!

14 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Very Professional Company

Easy to get through on phone to discuss options, Got great advice on buying my new TV. Good price with offers and fast reliable service. The packaging was a little damaged and confirmed by delivery company who were very professional. All was well no damage to TV, all good so far.

13 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

Exceptional customer service, very helpful and all staff are very knowledgeable. Even offered to help carry the tv out to the car. Fantastic shop

13 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Fast, friendly and efficient service from an honest firm

Chris was helpful in providing advice over the phone, produced a part we needed by post the next day and offered 2 solutions to our problem. The first option was to try to do the repair ourselves because this would be cheaper. The fallback position was for one of Richer Sounds staff to visit and do it for us. When we were unable to do it ourselves Mikey came the same day and sorted things out. All was done in a very friendly and professional way.

10 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Really personal service and good…

Really personal service and good advice.
If you need audio visual equipment Richer Sounds is the place to go. Nick is a superstar and very funny!

21 de fevereiro de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

The only place to go

Great products, best prices, great service, great staff. I've been a satisfied customer over many years.

10 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service and value

extremely helpful and informative on products and pricing options. The deal on a high end tv and sound bar was extremely competitive. Delivery was within three days and the courier was very communicative and efficient. Altogether, an excellent experience.

9 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

All the sales staff

All the sales staff , at all levels are courteous help full and conscientious people.

9 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Ahmed from Richer Sounds Leeds gave me…

Ahmed from Richer Sounds Leeds gave me excellent advice on buying a top tv. I bought the LG OLED C5 55 tv and it’s the best tv I have bought. The picture quality and sound is fantastic and out of this world. Thank you Ahmed and to the Leeds branch for their brilliant advice and service.

8 de junho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

I bought two Sonos Era 100 SL speakers…

I bought two Sonos Era 100 SL speakers from Richer Sounds, ordered online for collection in store. The price was the lowest I'd found, a good 15% less than the nearest competitor. Ordering was straightforward, communications good, and the speakers were ready for me when I went to pick them up. The guys in the shop in Leeds were friendly and efficient. Would recommend, would buy again.

4 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Going the extra mile for customers

Rik helped my mum find the TV she needed, and she was really impressed with the service. Unfortunately, there was a problem with the product and although it was not really Richer Sounds' fault, they took responsibility and went above and beyond to sort it out. Top class customer service and I am very happy to recommend Rik and the team there!

1 de junho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

As usual richer sounds does it all with…

As usual richer sounds does it all with excellence !!

Fast delivery too

Product in perfect condition and completely happy with Richer sounds thank-you!!

2 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Friendly service

Every time I pop into Richer Sounds it's more like having a geek out chat with a friend. They are always looking to get you the best deal they can.

3 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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