Richer Sounds - Leeds Avaliações 

3.270
O TrustScore é 5 de um total de 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely. Have so much better understanding now with... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole experience from walking in the shop to buying is superb. I wouldn't buy a TV or hi fi from anywhere else. I have bought many things from Richer Sounds over the years. They speak the same l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered some headphones, when they arrived I realised that I ordered the wrong ones! On the Saturday we had a trip to Leeds branch to see if we could exchange the headphones.We received the usual i... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(3.270)

23.773 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service second to…

Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely.
Have so much better understanding now with their help, I’d go back again without hesitation. All backed with a 6 year guarantee …..wow cheers 👌

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service from Gavin in the…

Fantastic service from Gavin in the Leeds store, he took me through my choices and was a great help. I'm delighted with the turntable and speakers, thanks Gavin.
Micky

28 de junho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Staff are really helpful as always

Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.

25 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Replacement without argument.

Replacement without argument.
Well done Ahmed.

1 de julho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

The whole experience is unique and excellent

The whole experience from walking in the shop to buying is superb. I wouldn't buy a TV or hi fi from anywhere else. I have bought many things from Richer Sounds over the years. They speak the same language and if you don't understand the jargon and complex world of OLED/QLED they will clearly explain things. Help with listening to the whole package and time spent on the customer experience is outstanding. They are not pushy and prices are great. Thanks Harry and all the team at Leeds. As well as Phil for fitting my last system.

27 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

A return to form?

A much needed and appreciated return to form where the staff at the Leeds store who took my order have made big strides in restoring my faith in the company where next year sees my 40th anniversary of my first purchase.

Regrettably my decision not to buy another TV from Richer Sounds following my experience of late last year is beyond repair (no pun intended)!

23 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

First class service

First class service from Derek from all aspects of the transaction. I was looking for a high quality speaker and amplifier to pair with my Technics turntable. Derek demoed various amplifiers connected to Fyne Audio bookshelf speakers that I preferred and produced a couple of quotes with no pressure to purchase. I decided to go ahead with the Audiolab 6000a amplifier and Fyne Audio F500S speakers until I found a deal with a competitor offering the 7000a model with a hefty discount. Derek happily price matched this offer and also delivered everything by Uber as soon as the transaction was complete. Amazing service from Derek and also from Richer Sounds. One very happy and lifelong customer.

17 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

I have purchased my last 4 TV's at…

I have purchased my last 4 TV's at Richer Sounds and the service and advice is second to none!

22 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

First class on every front from the…

First class on every front from the actual transaction where the price was exceptional to organising the fitting of the TV. Very content customer.

21 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Helpful staff

After a conversation with Gavin who gave a detailed comparison between the different types of television we chose a TCL model with a 6 year guarantee.
Delivered and installed the following week, would definitely recommend Richer sounds.

11 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Harry and his colleagues were excellent…

Harry and his colleagues were excellent as usual. Pricing was really good and the service the best.

20 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

I ordered some headphones

I ordered some headphones, when they arrived I realised that I ordered the wrong ones! On the Saturday we had a trip to Leeds branch to see if we could exchange the headphones.We received the usual impeccable service, the exchange was no problem, but the headphones I wanted weren't in branch on the day.They organised a free delivery which arrived the following Monday.
You can't beat that for service.

20 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

My New TCL C8L is Awesome.

Great service.
And a great Price.
Plus a free 6 year warranty and Free delivery.
Have bought from Richer sounds inthe past and will continue to do so in the future.
Don't sleep on this retailer just because there's a Curry's nearby.
The peace of mind I have from buying from Richer sounds is worth the extra Mile to find their stores..
Support bricks and Mortar stores or they'll be a thing of the past.

20 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Superb service from the Leeds branch

Superb service from the Leeds branch. Walked through my options and what would work well for my room. To top it off, the TV was £120 cheaper than elsewhere and in stock…. And that’s before considering the famous 6 year warranty. Why go anywhere else?

Shout out to Ahmed and Chris for the advice and Harry for helping me take it back to the car.

19 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Good ole RICHER SOUNDS ...

Rick persevered with my order through difficulty in my understanding how to make payment (74 years old & not very tech savvy ) he was very polite patient and professional the very essence of what I have grown used to when dealing with Richer Sounds. Received my order within 24 hours to complete an all round excellent experience. The whole procedure was rounded off by a polite and friendly driver.

18 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent as usual

Excellent as usual
Best price
Knowledgeable staff
Nothing is too much trouble

18 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

When I entered the premises I was not…

When I entered the premises I was not sure what radio I would buy or indeed if I would make a purchase at all.
Derek was most helpful and we settled on a Roberts Stream 219 which was delivered to my door exactly 24hours later. What a perfect choice with a discount and an extended warranty.
I will never regret calling in on you that morning and will always recommend your services-thank you.

18 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

SERVICE AND PRICE!

SERVICE AND PRICE!
I've bought from RS before.
As a pensioner I can't afford expensive systems and the team in Leeds don't talk down to you unlike other electrical retailers.
They explain everything and went the extra mile with speaker leads. Andrew even helped me carry some of the kit to my car! Where else could you get that!
Prices are as ever competitive.

16 de junho de 2026
logotipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

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