Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Ver mais
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Veja o que dizem as avaliações
Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Ver mais
A empresa respondeu
Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... Ver mais
A empresa respondeu
Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
163 London Road, LE2 1EG, Leicester, Reino Unido
- 0333 900 0043
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Resposta da Richer Sounds - Leicester
Warranty claim-no problem
Warranty claim, seamless result, top service, never expected anything less, brilliant team as usual, top mention for Paul and Sebastian.

Resposta da Richer Sounds - Leicester
Leicester branch sales advisor. The best.
Leicester branch. Really helpful and knowledgeable sales. Levi served us, giving us excellent advice about pairing a new amplifier with our b&speakers to update our system.

Resposta da Richer Sounds - Leicester
Quick and efficient service
Quick and efficient service. Answered all my questions etc. Sorted out next day delivery too. Cheers!

Resposta da Richer Sounds - Leicester
Great products
Great products, great service, great customer service, excellent all round

Resposta da Richer Sounds - Leicester
Knowledgeable and helpful staff very…
Knowledgeable and helpful staff very efficient

Resposta da Richer Sounds - Leicester
LGQNED 42
Have bought my tvs before from Richer Sounds and have always been happy with my purchases from them Good price compared with equivalent LG at John Lewis. Plus free delivery

Resposta da Richer Sounds - Leicester
Richer Sounds Leicester
Richer Sounds in Leicester are really good the guys are proactive, I feel for the guys as they are waiting for the supplier to update them on my speaker stands and although they keep me updated, their communication is good, and responsive - the supplier is not, so I don't want to tar them with the same brush because they are very active and have resolved the other issues.

Resposta da Richer Sounds - Leicester
Did it the old fashioned way.
Ordered an amplifier over the telephone, and the text message link for payment failed, due to a problem with the bank card security nonsense. The staff member at the shop decided to simply do it the old fashioned way, and took the number over the phone, which worked instantly, and my amplifier was delivered within two days.

Resposta da Richer Sounds - Leicester
Regular Richer sounds customer
I've been shopping at Richer sounds for over 20 years and their products and prices have always been really good. I recently purchased a Yamaha DAB amplifier and I'm very pleased with the sound and build quality.
Best Value & Customer Service there is
Great Value, Leicester Branch price matched offer found elsewhere & advise given to allow new TV to talk to analogue sound system was spot on. Aftersales was excellent no query was too small or difficult for them to answer. Very happy with purchase and would recommend Richer Sounds Leicester to anyone.
Fantastic service and highly recommended
Fantastic service, excellent knowledge and extremely helpful
Thanks to Tony (Leicester branch)
Was in the market for an LG TV
Was in the market for an LG TV. Contacted RS Telesales and they informed me that there was a TV that I wanted in their Leicester store. Contacted the store and reserved it. All straight forward , and collected the LG TV the very next day. Staff in RS Leicester were fantastic as always, efficient and professional and always courteous. All in all, have been using RS for over 25 years for great advice and superb kit. I for one will not go anywhere else. 10/10 for everything again as usual. Thank you guys.

Resposta da Richer Sounds - Leicester
Purchase of tv from Leicester store
Every one involved with my purchase were spot on including the guys in the store to the delivery guys

Resposta da Richer Sounds - Leicester
Excellent all round service.
A fast, efficient service online backed up by friendly staff in the Leicester store when I collected my cd player.

Resposta da Richer Sounds - Leicester
After sale second to none
After sale second to none. Staff always very knowledgeable. Would Never sell you a bad deal.

Resposta da Richer Sounds - Leicester
A great service and didn't feel…
A great service and didn't feel pressured only advised very well by the staff.

Resposta da Richer Sounds - Leicester
Great service from Janson Senior Sales…
Great service from Janson Senior Sales @ leicester.
( I attended the store). Took time to listen to what I needed - to replace a 20yr old AV amp which died.
Checked the spec of my speakers as another shop told me I needed to replace them all - but not the case when Jason checked the spec. Jason recommended new speakers, just in case I wanted to change but said it was not relay necessary - but given they were also 20 yrs old I may want to in the future. Ordered new Amp over the phone the next day with the branch @ 1.00pm on Sunday and delivered at 11am Monday morning by DPD. exceptional.
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