Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Ver mais
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Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Ver mais
A empresa respondeu
Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... Ver mais
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Ver mais
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After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage... Ver mais
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
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Whenever I'm upgrading my hifi, I usually end up at Richer Sounds. Great deal on an amp I'd been looking at. So a phone call later I was provided with expert reassurance about the amp spec and my speakers. Infact the store has my purchase history over 20 years! Always a pleasure with anyone who's on desk. Richard was great, just as he was 4 years ago haha.
Oh, and the JBL ma 510...that's just superb. Recommended

Resposta da Richer Sounds - Leicester
I have always shopped with Richer Sounds either online or with my local branch in Leicester and they have always been impeccable but I must say that even this time they went above and beyond. A huge huge huge shout out to Levi who has been phenomenal providing expert advice and perfect customer service- absolutely outstanding!! The Leicester have been fantastic from start to finish!!

Resposta da Richer Sounds - Leicester
Really knowledgeable help from James when choosing our TV. So nice to have a welcoming expert on hand and no hard sell. Definitely recommend.

Resposta da Richer Sounds - Leicester
A great music system and you know what your talking about

Resposta da Richer Sounds - Leicester
As ever their advice was spot on. Thanks for all your help.

Resposta da Richer Sounds - Leicester
I was taken aback by the quality of customer service. I received professional and honest advice to ensure I left with the best products for my needs.
Did I mention the staff were friendly and made the whole experience enjoyable?

Resposta da Richer Sounds - Leicester
Rang to check stock was available for Sonos kit I was after in Leicester store. Stock was reserved for me and when I arrived to collect Levi was incredibly helpful, offered excellent advice regarding my choices along with an additional instore purchase of some Senheisser headphones! He even assisted with carrying the items out to my vehicle. Brilliant service and great to still have a store on the high street. Have used Richer sounds for years and this is exactly the reason why!

Resposta da Richer Sounds - Leicester
Very helpful staff fast delivery and quality items

Resposta da Richer Sounds - Leicester
excellent service and a great range of products

Resposta da Richer Sounds - Leicester
LG 48" OLED TV, ordered online for collection from RS in Leicester. Excellent TV, at the best price, and with the RS six year guarantee.
Collection was very straightforward, and thanks to Levi for carrying the box out to my car for me. I hadn't expected that, but greatly appreciated it.
My second time of dealing with the shop in Leicester, but no doubt not the last. I've never had anything but excellent service from all of the different branches that I've used.

Resposta da Richer Sounds - Leicester
Easy to order. Next day delivery and good price with 6 year guarantee. What's not to like. Delivery was on time. Helpful staff who gave good info on the television I purchased. Ordered over the phone.

Resposta da Richer Sounds - Leicester
I ordered my streaming device after a very useful conversation about options at the Leicester branch. It arrived quickly and safely, and, so far, I am very pleased with it.

Resposta da Richer Sounds - Leicester
Very helpful staff, purchased exactly was i required and at a very good price

Resposta da Richer Sounds - Leicester
This is the best TV store in Leicester! Every staff member I spoke to was extremely knowledgeable. I asked every possible technical question I could think of before buying and every time I was provided an honest detaied answer. The patience and care they have to ensure each customer is happy is something I have never experienced anywhere else.
I have been buying from here for years and will always be loyal to a company with this level of service and knowledge in what they're selling. I highly highly recommend. Best in the business.

Resposta da Richer Sounds - Leicester
I have been buying from RS since 1982,first in Nottingham and then in Leicester. Today was my latest visit and as usual was very rewarding. Levi served me and I was very pleased to meet him.He was helpful and professional with an engaging manner. Many thanks once again.

Resposta da Richer Sounds - Leicester
First class service, reasonable prices, and Levi certainly knows the prducts and the detail.

Resposta da Richer Sounds - Leicester
Very helpful when I was asking about TVs at the Leicester branch. Highly recommend this company

Resposta da Richer Sounds - Leicester
Good selection of TVs. Easy to order. Fair prices. Prompt free delivery.

Resposta da Richer Sounds - Leicester
As soon as I walked in Richie sounds shop Leicester their friendly faces they make welcome James sales man was great and experienced in his job

Resposta da Richer Sounds - Leicester
Although the units in stock where not available for demonstration, I was advised to purchase them return if not suitable. The Sony Bravia theatre quad system purchased was fine but you only stocked the small sw7 subwoofer. I tried it but returned the subwoofer for a full refund. However no explanation was given why the best pairing subwoofer, the SW5 was not stocked. I have to source from an alternative supplier. Disappointed at not getting an explanation.

Resposta da Richer Sounds - Leicester
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