Richer Sounds - Liverpool Avaliações 

2.901
O TrustScore é 5 de um total de 5

4,9

1-5 Berry Street, L1 9DF Liverpool, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful. I can't think of many places that would rather sel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive).. I've always had... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Diego spent the best part of an hour with me discussing all the options I had. In the end he recommended me a product that is perfect for me and cost way less than I expected to pay. The service was... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.901)

25.159 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Simple process

I made my order to be collected in the Liverpool store. The whole process was simple and I received a call from the shop when my order was ready to be collected.

19 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Our first record player

Great service from everyone in the Liverpool branch. Who took time to explain everything too us. Great shop would definitely recommend to my friends and family.

22 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent Expert Staff

Excellent expert advice and efficient, friendly professional service every time; couldn't be bettered; Justin this time; many thanks.

29 de julho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

I have bought many televisions of …

I have bought many televisions of richer sounds the staff are lovely its local thry bring it up to me very thankfull fab staff

17 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Saved me money!

Diego spent the best part of an hour with me discussing all the options I had. In the end he recommended me a product that is perfect for me and cost way less than I expected to pay. The service was very personal and it was nice speaking with someone who knew their subject.

19 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

It was a very pleasuring time it went…

It was a very pleasuring time it went very smoothly and I am very pleased with the tv I purchased my last one from with them.

12 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

I called in to prchase a cd player

I called in to prchase a cd player, & was given good advice & which one would be best one .

18 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

A Great Experience.

The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive)..
I've always had great service at Richer Sounds and will have no hesitation in using them again

17 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Good television and at an amazing…

Good television and at an amazing price. Glad I joined the vip club earlier In the year.
Staff in Liverpool store very professional and helpful. I would never buy a tv anywhere else.

14 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Service that stands the test of time

Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful.
I can't think of many places that would rather sell you the thing that meets your requirements than oversell something you just don't need... Their focus on value & customer needs has kept me a return customer for almost 30 years!

29 de julho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Nice company to deal with

Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang in. Second delivery wasn't made because goods returned to wrong depot. Third delivery was made. Not fault of Richer.

13 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Exemplary customer service from RS Liverpool

I won't go in to the details but my mother had a query about a HiFi Item she bought and received through the mail from Richer Sounds. She phoned up the Liverpool shop as that's her closest shop and they said to pop down and they'd have a look at the item for her. She arrived a little early just before opening hours the next day. The employee saw her waiting and opened up early for her and helped her with her problem.
They guy/s there couldn't be any more helpful, fantastic customer service.

Other than that, RS have yet again gone above and beyond, on service, delivery, and price. Richer Sounds are my first port-of-call for Audio/TV equipment etc. Even "IF" they did happen to be more expensive than the likes of Amazon etc (they're not more expensive btw they're often cheaper) i'd still pay the extra and get first class support, better warranty, and support a British bricks-and-mortar company.

13 de julho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick knowledgeable support in store

18 de julho de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Staff so helpful

Staff so helpful. Nothing is too much trouble for them.

11 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Order taken and processed same day and…

Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

10 de agosto de 2026
logotipo da Richer Sounds - Liverpool

Resposta da Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

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