Richer Sounds - London Bridge Avaliações 

1.591
O TrustScore é 5 de um total de 5

4,9

100 Tooley Street, SE1 2TH London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the sa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.591)

24.686 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant advice

Brilliant advice, gave me a good deal and replaced an item that had arrived faulty within 24 hours. Don't buy AV equipment from anywhere else.

22 de junho de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Friendly service.

Friendly service.

16 de junho de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great advice

Great advice, excellent customer service, products arrived on time

14 de junho de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great customer service from Robin at…

Great customer service from Robin at London Bridge, helpful patient and courteous. Thanks robin

17 de setembro de 2025
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Just a good experience

I thought the salesperson’s advice was useful. I thought I was offered a good deal. I appreciated the quick delivery time.

The one time is felt I needed more help was setting up my TV and sound bar. How should I get the best picture/sound? I think YouTube instructional videos, made by Richer Sounds, would fill this gap.

8 de junho de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Your staff were Very helpful and…

Your staff were Very helpful and knowledgeable. I bought exactly what I intended and some nice speaker's! When the first amp went wrong they sorted it straight away and delivered a new amp which is working perfectly. Thanks

3 de junho de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Another great deal from Richer Sounds

Salesman made me feel welcome, and I didn't have to scrabble for a good discount. The additional returning customer discount was an added bonus.
Delivery was quick and straightforward.
The 6 year guarantee is always reassuring!

3 de junho de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I am very satisfied with this little…

I am very satisfied with this little store in London..

22 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service

everyone working was very kind we were even gifted free umbrellas

5 de março de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Easy shopping experience

Easy shopping experience, ordered a new turntable which I collected from the London Bridge store, excellent staff, friendly and helpful

21 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Showcase rooms+authenticity

I really loved being able to come there myself and showcase the headphones, it was a great experience and the staff there were lovely.Furthermore the place was very authentic I could tell they had a real love for not just music mixing and production but also listening as well

20 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 4 de um total de 5 estrelas

Sony Blu Ray London Bridge Store

Purchase of my Sony Blu Ray was very straightforward and the staff were efficient and the product arrived the next day as advised for me to collect.
My only comment was that I wasn’t able to collect the product the next day as the London Bridge store was busy and staff were dealing with other customers. I collected the following day.

14 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for taking the time to leave your review although I’m sorry there was a wait when you first came in. I’m pleased you were able to collect without issue the following day however and that overall the experience

We really appreciate the feedback and if you do need any help please get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Great service from staff

Great service from staff, especially Robin.
Received 85inch TV the next day!
Thank you and will be using again.

14 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Helpful staff at London Bridge shop

Helpful staff at London Bridge shop - assisting with delivery suggestions - ie. pick up at the shop rather than home delivery

14 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Amazing customer experience

Amazing customer experience. Really helpful staff.

14 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Robin

Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next morning to say that I wanted to forgo the hoopla with having it wall mounted, cancel the order for the set I'd just ordered, buy a better quality pedestal version instead. I had never even heard of Mitchell Brown who made the set which I purchased. Mo, who had been recommended to install and set it up was equally helpful and professional.

14 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Brilliant price beat and next day delivery

Excellent communication, really quick to respond. They honoured their price beat promise with 6 years warranty on the TV I bought. I've been a Richer Sounds customer for an extremely long time, and I keep coming back for my A/V purchases. Delivery was incredible, next day after I ordered on a Sunday. Thanks to Robin for getting my TV to me fast and painlessly. I'll keep coming back.

10 de maio de 2026
logotipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your 5 star review, we look forward to seeing you again next time

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