Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
A empresa respondeu
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Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
A empresa respondeu
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Ver mais
A empresa respondeu
Absolutely excellent. Bought a cd player for my step mother who struggled to operate it. So malik from the shop came to her house to help. Fantastic customer service and so friendly with it. Would hig... Ver mais
A empresa respondeu
Wanted to buy new Cambridge audio as my model was the first one. Very supportive staff and received the A100 two days later and very happy with the price with 30% discount linked to fidelity program.... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Reino Unido
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Even though there was a problem with the product RS did their very best to solve it.

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
Malik at London Bridge was of great assistance by listening to my requirements and came up with the ideal solution. He was very knowledgeable, patient and courteous throughout. Highly recommend.

Resposta da Richer Sounds - London Bridge
Hassle free experience, easy to navigate website, good comms and pleased with the product.

Resposta da Richer Sounds - London Bridge
Richer sounds has very good electronics and services, Although like other retailers their products arrives incomplete, As you know I ordered one of their latest sound bars (Samsung products)But unfortunately it arrived without a HDMI cable, The matter is still waiting to be resolved by a technician, 5/9/26 I will get back to you ASAP, Any technical issues I will let you know for assistance, Thank you for your products and technical support team,

Resposta da Richer Sounds - London Bridge
Excellent customer service. Had issue with delivery, but dealt with efficiently. Would recommend.

Resposta da Richer Sounds - London Bridge
Staff always friendly and helpful, plus they price match and provide a 6 year warranty.

Resposta da Richer Sounds - London Bridge
ordered something for store delivery. arrived when expected and the store manager was very proactive letting me know it had arrived - he called as well as emailing in addition to the system-generated alert

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
A friendly and knowledgeable staff who were interested in my purchase and wanted to understand why I purchased it and what I needed it for. Discussing their own experience- the product is excellent.

Resposta da Richer Sounds - London Bridge
Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted to compare. The staff were very knowledgeable about the amps (although they preferred the Arcam 5). I was given a soft drink and they left me to listen to the cds I brought with me. Not rushed, probably there for an hour altogether.
I chose the Audiolab 6000 amp, was given a good price and it was delivered two days later. All good.

Resposta da Richer Sounds - London Bridge
All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the same product on Amazon despite the slight extra expense and inconvenience.
One slight thing is that I saw on the leaflet that I got that you offer £10 off the first in store/online purchase and I think this was my first but I wasn't aware off the £10 and now I suppose it's too late

Resposta da Richer Sounds - London Bridge
Amazing service and top class technical support. I had AA couple of minor out of the box issues and Robin was superb in resolving these quickly and efficiently

Resposta da Richer Sounds - London Bridge
Friendly and non pushy staff who gave great advice

Resposta da Richer Sounds - London Bridge
A fantastic company and have been shopping with them since 1989

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
Robin at London Bridge was incredibly patient, knowledgeable and supportive. He's a credit to Richer Sounds and I will definitely be back again.

Resposta da Richer Sounds - London Bridge
Friendly staff and super knowledgeable. Love shopping here

Resposta da Richer Sounds - London Bridge
Superb service Robin was excellent and also managed to find someone locally (Mo) who could install my new TV

Resposta da Richer Sounds - London Bridge
Bought a pair of Sennheiser HDB630 recently from the London Bridge store.
They were quick to reply on the emails beforehand, and Ali was very helpful in store allowing me to test out a couple of headphones without any pressure. Very useful to be able to test out two headphones side by side to make a decision.
Thanks

Resposta da Richer Sounds - London Bridge
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