Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Ver mais
A empresa respondeu
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Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Ver mais
A empresa respondeu
Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Ver mais
A empresa respondeu
Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Ver mais
A empresa respondeu
Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next mor... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Reino Unido
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This was a brilliant experience, team went above and beyond with info, comms around delivery and helping me out in general. Not sure why I'm surprised, they've always been consistently great. Pop in, say hi and you' won't be disappointed.

Resposta da Richer Sounds - London Bridge
Ordered a record player, over the phone, as a birthday present for my husband. The person I dealt with was very helpful and efficient. I received the item very quickly! Top marks.

Resposta da Richer Sounds - London Bridge
Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.
My most recent experience, a small repair after 9 years use, was dealt with quickly by Robin. His manner and efficiency are extremely impressive. Top rating for an excellent member of staff.

Resposta da Richer Sounds - London Bridge
I've been looking for the dali io12 for a while I've got the io8 and the io12 were a great price very happy

Resposta da Richer Sounds - London Bridge
El tiempo de respuesta, la atención y el brindar facilidad para adquirir el producto que compre; hicieron que tuviera una excelente experiencia de servicio.

Resposta da Richer Sounds - London Bridge
Very insightful and helpful advice as we discussed TV options. Found the right model and price point.

Resposta da Richer Sounds - London Bridge
This is customer care like it used to be. Personal, human and understanding. It's one thing to be expert in the products but quite another to know how to treat customers. I had a slight problem with my purchase and they couldn't have responded any better. No hesitation in recommending.

Resposta da Richer Sounds - London Bridge
I have shopped at richer sound since the age of 16, im now 45 and still never had issue.. the only thing I would improve at richer sounds it the level of fun in store. It has died in the last 20years.

Resposta da Richer Sounds - London Bridge
Your manager at London Bridge branch is completely on the ball. Understood what l wanted immediately, explained fully the operation and what it was required for. Looked up my VIP status, ensured my discount. Placed the order and arranged remote delivery i.e. not my address.
The order was delivered to my daughter the day before her birthday.
Perfect!
I called your London bridge store in the morning and asked the member off staff if they had the focal bathys mg headphones ingreat service stock he said i just check came straight back to me and said yes we do i asked can i pay in cash ? He said yes you can he held them for me and i bought them later that day

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
Staff listen to your requirement and respond accordingly and don’t try to oversell or pressure you. I always have confidence in the staff and their thorough and honest opinions and advice.

Resposta da Richer Sounds - London Bridge
Informed advice,
Helpful and efficient staff who know about what they’re selling. As ever, a positive experience with Richer Sounds

Resposta da Richer Sounds - London Bridge
Happy with my turntable purchase. Good service and excellent customer service.

Resposta da Richer Sounds - London Bridge
Very helpfull and pleasant staff and nothing was a problem when asked for advice thanks again.

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
Very quick and efficient click and collect service and an excellent price

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
I've been using Richer sounds for many years,the service has been second to none,they always go above & beyond, prices are always good, also really like the VIP offers

Resposta da Richer Sounds - London Bridge
The customer service great particularly from Robin who I met in the London Bridge branch and who helped me to choose a music centre which took out the stress out of trying to make a decision. Robin also kindly offered to assemble the music centre at my home which was really appreciated.

Resposta da Richer Sounds - London Bridge
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