Richer Sounds - Maidstone Avaliações 

2.291
•
O TrustScore é 5 de um total de 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service and friendly staff. They always make time to listen to you and understand your requirements before helping you select the best options to suit your requirements and budget.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.291)

24.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Customer Service

Customer Service
Knowledge
Advice
Maidstone Richer Sounds team are fantastic.

11 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

ery friendly sales staff and also a…

Very friendly sales staff and also a quick ordering process.
Delivery was next day as stated.

9 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff able to deliver the…

Knowledgeable staff able to deliver the following day after a phone call to place an order on a tv …. All very easy to do!

9 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

The first two tvs were broke in…

The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control.
I have used the maidstone brach many times over the years and are happy with their pricing and service.

8 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Went that extra mile…

Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.

7 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Very friendly and competent phone call…

Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.

4 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.

3 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Service,advice and competitive pricing

Service,advice and competitive pricing

4 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Quality products

Quality products - good price - helpful friendly staff

3 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Joe couldn't have been more helpful…

Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

3 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The only store I will buy my tv’s from

I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

2 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

The helpful members of staff and the…

The helpful members of staff and the good service provided by the installers

1 de julho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Steve made it happen

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

27 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Very good service

Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

28 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great sounding Denon soundbar

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

27 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Good company

Good company. Helpful staff. Would use again.

24 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

24 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

polite not rushed and not talked into…

polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

17 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Simplicity

Simplicity ; product ordered by phone , product arrived , no problems

22 de junho de 2026
logotipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

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