Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver mais
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As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver mais
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Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver mais
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The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
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Great place, very helpful and knowledgeable, i use the Maidstone branch and always get a good deal. The only place i use for the best audio and visual.
Jason is a great lad to deal with!! 🔥😎👌🏻

Resposta da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone
Absolutely amazing the speakers where delivered to the shop the member of staff remembered on the day of collection didn't need to even say what I'm in for

Resposta da Richer Sounds - Maidstone
Salesman tried pushing dearer product and more than I wanted (speaker wire) even when I explained my restrictions caused by available space and furniture placing. Not use to this type of hard sell from richer sounds...

Resposta da Richer Sounds - Maidstone
Website easy to navigate, ordering simple and straightforward.
Excellent pricing, and comes with 6-year guarantee.
Order for TV placed in the late afternoon, paid for next-day delivery and it arrived at 9.00am the following morning.
Very happy with my TV and the service.

Resposta da Richer Sounds - Maidstone
My order arrived on time. I was a bit concerned when I sore a single man walking down my driveway and how he managed the final six steep steps to my front door. After he deliver it the second man appeard.

Resposta da Richer Sounds - Maidstone
Honest and helpful willing to listen great value for money keep it up!!!

Resposta da Richer Sounds - Maidstone
From talking to Ben at the shop who was very friendly and helpful to the ease of ordering my tv and extremely fast delivery would highly recommend

Resposta da Richer Sounds - Maidstone
I purchased a Cambridge audio mnx10 streamer which was available as a clearance item it was immaculate condition but unfortunately the aux terminals had a faulty connection. The Maidstone store was very helpful. Shame to miss out as there were no more available. Both the Maidstone store and Mike at customer service have been excellent and have offered a very helpful solution. Really good customer service 🙂

Resposta da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone
IMO it is difficult to get impartial, direct and easy to understand product information when buying tech. Luckily for me, Piers from the Richer Sounds Maidstone branch guided me to select a projector and screen that matched my requirements. Safe in the knowledge we had filtered to the right product, the price he gave me was by far (£250 cheaper) than all the other so-called online discount stores.
I would recommend Piers to anyone else needing expert customer service.
Best,
Sean

Resposta da Richer Sounds - Maidstone
As always Richer Sounds do exactly as it says on the box.
Extremely helpful carriered out exactly what I asked for. Thank you.

Resposta da Richer Sounds - Maidstone
Excellent service and guidance on what product to buy. Staff were both professional and productive in meeting my requirements. The product wasn't what I would have bought on my own but I'm extremely happy with the outcome.

Resposta da Richer Sounds - Maidstone
Brilliant service and very knowledgeable staff thank you

Resposta da Richer Sounds - Maidstone
Went in after Canterbury hifi shut and found these to be very knowledgeable and helpful… as well as suggesting the right equipment to add to my units … when it is time for me to buy more I will be taking the journey to them…. Thanks

Resposta da Richer Sounds - Maidstone
In my opinion Richer Sounds is the best retail experience I have ever had
Knowledgeable staff, genuine interest and brutal honesty - exactly what you'd want

Resposta da Richer Sounds - Maidstone
Phoned Richer Sounds Maidstone to ask for advice on TV replacement as my old one was failing ( display gone blue ). I spoke with Joe who kindly advised me on options in my price bracket. I purchased a UK produced Cello 55 inch TV based on his advice. Although not a normal mainstream brand this TV is excellent for my needs and has a 7 year guarantee and is UK produced. So good advice and good product.

Resposta da Richer Sounds - Maidstone
Simple
Rang R/S asked if they had a product in stock.
Sam got back to me in few minutes with all the information, purchased the item over the phone, collected in couple of hours
Knowledgable, Fantastic service
Being shopping with R/S for decades and will continue to
Thanks Mitch

Resposta da Richer Sounds - Maidstone
I would just like to say how great my experience was when buying my new Sony Bravia 7 TV from Ben at the Maidstone branch. His friendly, no-quibble service was exemplary, checking & agreeing a price match to a much lower clearance price I had found elsewhere. Plus, there is Richer Sounds' brilliant 6 year warranty. Ben also arranged an immediate replacement when the first TV arrived with an issue with its anti-glare screen coating. Within days they had collected and replaced it and I'm loving my new TV. I cannot recommend Richer Sounds highly enough.

Resposta da Richer Sounds - Maidstone
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