Richer Sounds - Norwich Avaliações 

2.110
•
O TrustScore é 5 de um total de 5

4,9

21 St Giles Street, NR2 1JL Norwich, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.110)

24.562 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service, prompt, efficient and courteous.

13 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Good price and great instore service

Good price and great instore service. Hoping our new TV will last (almost ) as long as its predecessor. Hopefully the included six year warranty will never be needed.

12 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

So good to be dealing with a Coop!

So good to be dealing with what is in effect a coop. Always first in my buying thoughts!

13 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Value for money

Value for money. very pleased with my purchase of a fosi audio ZP3.

13 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great company

Great service from start to finish, would definitely recommend, staff friendly and very helpful

11 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

arrived and within ten minutes my…

arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

9 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I have been purchasing hifi products…

I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

9 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

Poor sales?

Poor sales?

5 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for leaving us a review, I understand from speaking to the branch manager that they have since been in touch to discuss what went wrong during your experience. Of course should you need any further help please do get in touch via..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

Avaliado com 4 de um total de 5 estrelas

Very helpful on the phone and always…

Very helpful on the phone and always good on price.

4 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your kind comments, we look forwarding to seeing you again and hopefully next time attaining a full five star rating!

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Tv and mount in stock

Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

3 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Brilliant (even after a hiccup)

When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

3 de julho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Seb made the effort to what i wanted…

Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

30 de junho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Practical advice

Practical advice, good price and promt delivery

30 de junho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

The staff were helpful and friendly …

The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

30 de junho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

WiiM pro streamer

Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

27 de junho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

staff were knowledgeable and helpful

staff were knowledgeable and helpful

they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names

would recommend and visit again

22 de maio de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Tony arrived ahead of time was quick to…

Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

17 de junho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

13 de junho de 2026
logotipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais