We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver mais
A empresa respondeu
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver mais
A empresa respondeu
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... Ver mais
A empresa respondeu
1. recommendation (5-star from a family member) 2. in-store demo room (Oxford UK) 3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido
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Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

Resposta da Richer Sounds - Oxford
Sorted out special order for B&W home cinema speaker stands with delivery even faster than expected.

Resposta da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford
Called in late on a Tuesday and chatted with Damien who then the next day emailed me 3 alternative systems quotes based on good , better , best.
I decided that the better or best options were best suited to what I wanted and what I wanted to pay so made an appointment for the following week to come in for a demo.
This done I decided and the goods were ordered and I picked them up a couple of days later.
Various emails also answered very promptly.
Delighted with the system.
Damien was very personable , very efficient and good to chat with.
The whole experience was as good as I have experienced on any retail purchase if not better and felt in many ways traditional and old fashioned and all the better for this.
I had done my own research and the suggestions were closely matched.
Damien was happy to pre fit the banana plugs to the speaker cables for me which was also much appreciated.
To be honest for any future purchases or indeed upgrades I will go straight to RS.

Resposta da Richer Sounds - Oxford
Fantastic service and very quick response to the issues,

Resposta da Richer Sounds - Oxford
Great service from Kaz and his Oxford team again.
I was waiting for an item to come back in stock, easy to complete over the phone, although I haven't picked it up yet, I'm sure it won't be a problem.

Resposta da Richer Sounds - Oxford
We were served by Ash who was fabulous. Took time to talk to us about what we were looking for. He was so knowledgeable and personable and we ended up buying a turntable that was less expensive than the one we initially planned to buy.
Thank you so much absolutely fabulous service.

Resposta da Richer Sounds - Oxford
Service at store no complaints,very helpful,
Cant say the same for those setting up tv, did not read instructions and had to help them what to do.

Resposta da Richer Sounds - Oxford
Kaz was brilliant with us. He price matched a television and was really helpful in arranging everything. A great service and we’ll definitely be back.

Resposta da Richer Sounds - Oxford
Richer Sounds has been my go to shop for TV and HiFi for some years now. The staff are always helpful and know their product. I wouldn’t go elsewhere.

Resposta da Richer Sounds - Oxford
Responded rapidly to my email. Item ordered and delivered to the shop next day, notified immediately. Ready to pick up next day when I arrived. Friendly and polite staff.

Resposta da Richer Sounds - Oxford
Amazing prices and amazing service.
Richersounds most definitely go above and beyond when it comes to customer service. I would highly recommend them and I’ll definitely be using them again, a class retailer

Resposta da Richer Sounds - Oxford
Just really easy to deal with the guys at Oxford
They are super helpful and very knowledgeable

Resposta da Richer Sounds - Oxford
After 17 years my Pioneer Kuro plasma TV finally packed up. So I needed a new TV, visited the Oxford branch of Richer Sounds on a Friday morning and after a good recommendation from Kas the manager, I ordered a new LG G6 TV.
Only available from their warehouse but by Saturday lunchtime I had a new TV delivered to my house👍

Resposta da Richer Sounds - Oxford
Very knowledgeable staff, TV was faulty, exchanged without question 👍

Resposta da Richer Sounds - Oxford
I explained what the problem was. I and the salesman discussed the options for a repair but I decided to buy a replacement as suggested by the salesman,
My initial response is I am happy with my purchase.
R. Blackman.

Resposta da Richer Sounds - Oxford
Fantastic product and excellent quality.
The price was just amazing!
Delivered the next day.

Resposta da Richer Sounds - Oxford
Excellent customer service. Could not fault the enthusiasm for the Argon TT product. As a result I purchased some active speakers to accompany the turntable. Well done Ashley Oxford branch.

Resposta da Richer Sounds - Oxford
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