Richer Sounds - Preston Avaliações 2.767

O TrustScore é 5 de um total de 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service. The manager came out to give us advice on the surround sound system and provided different options to suit our budget. Also recommended an all in on one soundbar that was in the clear... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went into Richer Sounds, Preston, looking for advice on TV soundbars. Matt was fantastic, courteous & patient. We were looking primarily for tv soundbars experience but also some separate music exp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Over the years we have always purchased our TV's from you. Richer Sounds give excellent service with good after sales service. Excellent delivery service too keeping us up to date with delivery time.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff couldn’t have been more helpful. James gave us great advice on choosing the best sound system, set it up for us to experience and even drew us a wiring diagram to help us set it up at home.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Cannot improve on the best.

Over the years we have always purchased our TV's from you. Richer Sounds give excellent service with good after sales service.
Excellent delivery service too keeping us up to date with delivery time.

11 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Attentive staff always looking to help…

Attentive staff always looking to help you with getting the right equipment and at a good price.
My first place of call when it comes to buying AV equipment

10 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. The manager came out to give us advice on the surround sound system and provided different options to suit our budget. Also recommended an all in on one soundbar that was in the clearance for another room, and it is great too. Staff and service were excellent overall, and the cinema system was delivered on time. It's now set up and is working really well. A huge improvement on what was there before.

10 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Brilliant advice & service

The staff couldn’t have been more helpful. James gave us great advice on choosing the best sound system, set it up for us to experience and even drew us a wiring diagram to help us set it up at home. He even tested our old record player for us. Superb advice and customer service. Thank you!

7 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Absolutely the best

After experiencing Richer Sounds sales expertise on our last purchase, when we needed a TV for my elderly mum, I knew there was nowhere else to go for the best sales service and advice than Richer Sounds Preston. Their knowledge, advice, before & after sales service and their genuine wish for a positive customer experience is refreshingly different from experiences in other larger mainstream stores. Pay Richer Sounds a visit….. you won’t be disappointed.

6 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgeable staff

I visited the Preston shop and appreciated seeing actual TVs and the help offered by Matt. Speedy delivery when I ordered online.

Thanks

22 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

wide choice

wide choice and price range. Found just what I was looking for. Delivery was fast. Would recommend A+

5 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds, Preston, are sound. !

We went into Richer Sounds, Preston, looking for advice on TV soundbars. Matt was fantastic, courteous & patient. We were looking primarily for tv soundbars experience but also some separate music experience. We knew nothing about soundbars. Matt explained the different options and demo’d them all. We were delighted to buy two Polk Signa 2 soundbars. These were dead easy to set up at home and give us fantastic sound at an unexpectedly affordable price point. We will definitely return for future picture or music tech and we would fully recommend Matt & the team at Richer Sounds, Preston, without reservation. Thanks Matt 👍.

2 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

I went into Richer sounds looking for a…

I went into Richer sounds looking for a set of speakers for my hifi system. I was given excellent advice on what to buy and did so , and am now enjoying my new sound system thanks to the Richer Sounds team who gave me such expert advice. I will be back again in the future for my next project.

2 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Fantastic service....extremely…

Fantastic service....extremely informative...Howie was just amazing ....patient....knowledgeable...and sorted exactly what we needed ....would recommend any time

30 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

It was completely effortless and of course cheaper

It was completely effortless!
I went to Curry's for the same TV they told me I couldn't have a delivery on a Saturday! I had to pay delivery with 5 year Guarantee for £300
I got my money back and started my search on the internet! I can show you both receipts!
I found Richer sound, within 15 minutes I bought my TV £400 cheaper, The sales assistant in the Preston store was amazing on the phone, I also got a projector free of charge, delivery FOC the next day which was a Saturday when I wasn't working, 5 year guarantee FOC! I wont shop anywhere else again! Thanks so much

1 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Knowlegeable and helpful staff

Knowlegeable and helpful staff. Explained all options offered advice and as I needed a new stand showed me different options includi g a stand that fixed to back of tv whoch would then rest on existing tv stand.

28 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I sent an email to the Preston shop…

I sent an email to the Preston shop asking for their best price for a SAMSUNG TV and Recorder and player.
Howie answered my email with good prices so we went into the shop to ask advice on both.
We bought the tv and saved money on the recorder and player separately.
We have always bought from RICHER SOUNDS because they are the experts. GOOD KNOWLEDGE.

28 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Very impressed by the service by all…ch

Very impressed by the service by all aspects of purchase of tv
The delivery was excellent was notified of time of delivery and Trev was very helpful answered a few questions I put to him
Top marks and am absolutely delighted with my two tv

28 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service

Great service , excellent value for money , thankyou

23 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service and price match

Good experience with staff from the store on the phone. We took advantage of the 2 week return policy but liked the product so kept it anyway. After the purchase I noticed that another company were offering the same tv for £200 less than Richer Sounds so sent in a request for price match which was refunded the same day with an extra £20 on top. Great service all round.

22 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

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