Richer Sounds - Preston Avaliações 

2.834
O TrustScore é 5 de um total de 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two day... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.834)

24.752 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing service all round

Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

8 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Easy over the phone ordering and good…

Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

6 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Sound guys

Sound guys, very helpful. Would recommend highly.

4 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Wiim amp and kef ci200qr

Matt at the preston branch very helpful guy.

Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.

Could not beat them on price.

6 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 4 de um total de 5 estrelas

Great service and pre sales support

Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

1 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for the overall positive feedback, especially concerning the initial phase of your experience. I’m sorry we missed the need for a cable however I’ll raise this as a training point with the team.

If you need any further help getting everything set up, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable

Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

4 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Fast delivery and an amazing TV

Fast delivery and an amazing TV! Thanks.

4 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

A big thank you for all your patience &…

A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

6 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

New TV

We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

3 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Best service

Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

2 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Quality service

Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

3 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

I have dealt with Richer Sounds for a…

I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

2 de junho de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

A1 EXPERIENCE

THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

28 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Always a great experience

Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

28 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Good

Good, honest advice whilst deciding which TV to buy, no pressure to buy additional products. Excellent warranty.

27 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds review

Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

28 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service at the Preston branch.

I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

26 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Harrison and his colleague were…

Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

26 de maio de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

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