Richer Sounds - Reading Avaliações 

1.836
•
O TrustScore é 5 de um total de 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(1.836)

24.500 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great products

Great products
Super helpful staff
Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

10 de outubro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

GREAT SERVICE, GREAT PRODUCT

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easily installed into my hifi system the CD player worked brilliantly. I am very pleased with it and am now considering upgrading my record deck too. Only one place to go to do that and that is RICHER SOUNDS. I should also mention LUKE at the Reading branch of RS who answered my initial call and guided me towards my new CD player. A big THANK YOU to him and to RICHER SOUNDS for a great product and service.

7 de outubro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Bought a TV from Reading Branch

Bought a TV from Reading Branch, very helpful and friendly Staff, top marks for them.

13 de outubro de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

First rate customer service

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to connect to my network. First rate customer service. Staff very helpful and friendly.

7 de outubro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

A Trusted Brand

I’ve used Richer Sounds in Reading for years. Customer service is excellent and the price is always right. Delivery this time was hours not days for a huge LG TV. They outdid themselves this time. Wouldn’t buy from anyone else for home cinema. They are true to their marketing when they say they want to have customers for life.

10 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Rory went above and beyond as usual

Rory went above and beyond as usual, soundbar (and TV fittings) sorted. Thx Reading Richer 👍

2 de outubro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Amazing ordering and customer service

Amazing ordering and customer service. Nothing was too much trouble and they chucked in a free £25 cleaning kits. Highly recommend!!

1 de outubro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

good advice given to me

good advice given to me, there was no rush and i was left to listen to the headphones on my own

30 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

T.V and stand

The people at the shop were very knowledgeable and helpful obviously up to date with the latest technology. The advice I was given was excellent and have recommended them to friends. The delivery was just as good with nice polite delivery driver.

29 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 4 de um total de 5 estrelas

Really good service from Richer Sounds

Really good service from Richer Sounds, as ever. Luke at the Reading store was very helpful, patient and knowledgeable in explaining our options to us. The only downside was the limited range of sound bars available, but we were able to sit in the experience room and hear what they sounded like. So a good outcome in the end.

25 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Avaliado com 4 de um total de 5 estrelas

The telephone service was excellent but..

The telephone service was excellent but i found it strange that i could not order the product online myself. Staff are excellent, system seems to miss an opportunity.

26 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear about the confusion regarding the ordering process and have spoken with our Reading branch to clarify things. We believe this was a miscommunication on our part, and we do apologise.

Items can be ordered online directly by customers, but often staff in the branch will suggest to order via the branch instead as they have access to the most up-to-date stock information, and also have the ability to pull stock from another branch when our warehouse is running low. Our apologies again if this caused any inconvenience.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

James at Reading store answered the…

James at Reading store answered the phone and agreed to setup a demo of the Yamaha RS202D with my CD player. I came in store he was ready allowed me time to convince myself it was the right buy and then got a product ready and helped me carry it to the car.

25 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Staff were really helpful with my purchase

23 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Argon Audio

Spoke with James in the store about what I was looking for . Then he set up speakers to have a listen in the speaker room. Had a think about for a few hours No pressure to buy
Contacted store over the phone and purchased my floor standers
Absolutely pleased with them .

19 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I had a T5X Rel Sub-woofer

I had a T5X Rel Sub-woofer
Delivered in white ..came in good time..people are knowledgeable and helpful ...also comes with a 6 yr warranty...ive purchased my whole system from Richer sounds ..never had an issue..but never been able to set up my Marantz PM7000N with the Tv even after a change of Amp..Will definitely buy from them agsin 9/10

19 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff

Knowledgeable staff, competitive pricing, I've been buying all my audio visual items from them for over 15 years and have never been disappointed

16 de setembro de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

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