My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais
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My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais
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I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Ver mais
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The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Ver mais
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Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Ver mais
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, Reino Unido
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I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

Resposta da Richer Sounds - Reading
Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

Resposta da Richer Sounds - Reading
I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

Resposta da Richer Sounds - Reading
Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

Resposta da Richer Sounds - Reading

Resposta da Richer Sounds - Reading
I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

Resposta da Richer Sounds - Reading
Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better not to. Placed my order over the phone, was able to use whichever payment method I wanted and the new kit was delivered as quickly as possible given the Easter weekend in the middle. Will continue to use for as long as I need AV gear

Resposta da Richer Sounds - Reading
Purchased 3 Tvs 3 differemt ocasions with this company aways good deal given - highly recomended them

Resposta da Richer Sounds - Reading
Eager to help. Very good knowledge, and took time to set up the speaker in your sound room so I could listen Thank you.

Resposta da Richer Sounds - Reading
Friendly staff who took the time to listen to our needs before explaining and demonstrating various options so as to assist in our choosing of products that we required. Great range of items in store and a great listening room to demonstrate. Great prices as well to suit every budget

Resposta da Richer Sounds - Reading
Great that the ear buds I ordered arrived rapidly . Though I did find it strange that I could not order them on line . And I had to ring around the UK to get the stocked shop to send the product to me.

Resposta da Richer Sounds - Reading
Richer Sounds as always were helpful and happy to provide advice.
On this occasion I knew what I wanted to purchase do little advice was needed.
They were still courteous and explained the details of the extended warranty.

Resposta da Richer Sounds - Reading
I was extremely pleased with the help Dan at your
Reading store gave me. I was having problems with my
wireless headphones and he was extremely helpfull and knowledgeable I could not have wished for better
service. The Reading Store should be extremely proud
having him as a member of their team.
Kind Regards. Brian Fitchett.

Resposta da Richer Sounds - Reading
I was looking to trade in an older amp but due to its age and no box, this wasn’t an option, however the sales agent offered me a discount similar to what the trade-in value would’ve been. I felt this was good service from the staff member.
The goods arrived when requested and am very satisfied.

Resposta da Richer Sounds - Reading

Resposta da Richer Sounds - Reading
Best service by Steve from Reading Store. Helpful, kind, knowledgeable & got my queries & online order sorted. Prompt delivery aswell. Happy customer :) Thanks.

Resposta da Richer Sounds - Reading
I’ve bought from you in the past.
You’re reliable, friendly and professional.

Resposta da Richer Sounds - Reading
Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

Resposta da Richer Sounds - Reading
Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

Resposta da Richer Sounds - Reading
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