Richer Sounds - Reading Avaliações 

1.780
O TrustScore é 5 de um total de 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.780)

24.266 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I rang in to check availability of a set of B&W speakers

I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

10 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Excellent service and good price

Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

10 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great Service

I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

10 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Top retailer.

Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

16 de abril de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Outstanding service

I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

4 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Always good service

Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better not to. Placed my order over the phone, was able to use whichever payment method I wanted and the new kit was delivered as quickly as possible given the Easter weekend in the middle. Will continue to use for as long as I need AV gear

6 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Purchased 3 Tvs 3 differemt ocasions…

Purchased 3 Tvs 3 differemt ocasions with this company aways good deal given - highly recomended them

7 de setembro de 2025
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Eager to help

Eager to help. Very good knowledge, and took time to set up the speaker in your sound room so I could listen Thank you.

4 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Friendly staff who took the time to…

Friendly staff who took the time to listen to our needs before explaining and demonstrating various options so as to assist in our choosing of products that we required. Great range of items in store and a great listening room to demonstrate. Great prices as well to suit every budget

1 de abril de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great company,

Very knowledgeable, know there stuff, helpful

29 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Richer Sounds as always were helpful…

Richer Sounds as always were helpful and happy to provide advice.
On this occasion I knew what I wanted to purchase do little advice was needed.
They were still courteous and explained the details of the extended warranty.

28 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

I was extremely pleased with the help…

I was extremely pleased with the help Dan at your
Reading store gave me. I was having problems with my
wireless headphones and he was extremely helpfull and knowledgeable I could not have wished for better
service. The Reading Store should be extremely proud
having him as a member of their team.
Kind Regards. Brian Fitchett.

2 de abril de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Good service

I was looking to trade in an older amp but due to its age and no box, this wasn’t an option, however the sales agent offered me a discount similar to what the trade-in value would’ve been. I felt this was good service from the staff member.

The goods arrived when requested and am very satisfied.

24 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great service and advice.

Great service and advice.
Very helpful.

22 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Best service from Reading Store

Best service by Steve from Reading Store. Helpful, kind, knowledgeable & got my queries & online order sorted. Prompt delivery aswell. Happy customer :) Thanks.

20 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

I’ve bought from you in the past.

I’ve bought from you in the past.
You’re reliable, friendly and professional.

17 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great experience with Richer Sounds…

Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

19 de março de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Always great service

Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

17 de março de 2026
logotipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais