Richer Sounds - Sheffield Avaliações 

1.914
O TrustScore é 5 de um total de 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a tempora... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.914)

24.266 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good service.

Ready for collection from the local store the day after I placed the order. No problems.

18 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great experience which is no surprise to me.…

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.

17 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Returning Customer

Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!

18 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent, faultless experience

I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.

18 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

ME AND OUR DAUGHTER HAVE BOUGHT…

ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.

13 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Helpful information

Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend

12 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I had looked online confident in what I…

I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.

12 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Terrific service

Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.

10 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

USED YOU FOR YEARS

USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE

10 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, delivery to meet my needs,
Arrived in totally pristine condition, like I had collected the item myself Delivery by BJ's excellent service again.
Thank you so much to Richer Sounds 110% & Delivery BJ's 110% "Exceptional Service"

11 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Only place you can order headphones in…

Only place you can order headphones in and actually listen to them properly. Top service.

10 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Staff couldn’t have been more helpful

Staff couldn’t have been more helpful. The last of the units I was interested in was in Stockport, they ordered it for me, it was ready to collect 2 days later

9 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Well Ive got to hand it to them

Well Ive got to hand it to them, they answer the phone every time I call, in this day and age that is remarkable, I purchased a screen and projector that was not cheap, well for me anyway, and Connor was very patient while I made my mind up, he also showed great interest in my needs and preferences, I must admit when you get in to the world of projection lens shifting, aspect ratios, throw distences, etc, then this is where Richer sounds staff are there to help, Connor could not have been any more invested in my purchase and his expertise was second to none, Ive recieved my screen last week which arrived the next day of me ordering, and Im awaiting the projector arriving soon. Well done Richer sounds I feel you have really taken care of me.

9 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Very friendly staff

Very friendly staff, new what they were talking about,no pressure to buy.

5 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Avaliado com 4 de um total de 5 estrelas

In store

In store - the guys are great (RS Sheffield). The delivery company were fairly poor.

6 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for taking the time to leave your review. Whilst it’s great to hear the Sheffield team looked after you so well, I’m sorry the delivery didn't match that. I’ll of course be raising this with our courier to understand what went wrong.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Friendly, knowledgeable staff

Friendly staff, helpful and knowledgable. Shop on the high street nearby - easy to pop in!

5 de junho de 2026
logotipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais