Richer Sounds - Southgate Avaliações 

1.418
O TrustScore é 5 de um total de 5

4,9

157-159 High Street, N14 6BP London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Order take over the phone by a very helpful salesman . Advised the product would be delivered on the Tuesday . In fact delivered on the next day Monday . Within 24 hours . Brilliant

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.418)

23.773 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Order take over the phone by a very…

Order take over the phone by a very helpful salesman . Advised the product would be delivered on the Tuesday . In fact delivered on the next day Monday . Within 24 hours . Brilliant

28 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

So easy to deal with

So easy to deal with . Staff were excellent in their response and the service that provided in sorting out my repair

24 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Very competitive price and very helpful…

Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal. Mak (deputy manager) came to my home to try and solve the problem and arranged for the TV to be collected for more tests. He then diagnosed the problem and told me how I could solve it in conjunction with the broadband service provider. I felt he 'went the extra mile'.

14 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Great service from RS Southgate staff.

I have purchased a number of TVs and AV from RS over the years. I have found telesales could do with a little more training as they cant answer specific questions very well. However, I have found Southgate staff are brilliant. They are knowledgeable, not at all pushy and they make me feel at ease with the service and my choices.

12 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent service in the Southgate…

Excellent service in the Southgate store.

Mak was patient, well informed, polite and really helpful in explaining the TV options. It was so much better to talk to someone in-store than face a barrage of choices online. Plus the price was very competitive.

11 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Impeccable service

I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal which I immediately went for.I paid for them at around 3pm and received them the next day,which was incredibly quick.The speakers are absolutely perfect.I would definitely recommend richer sounds,especially ali as he was very helpful answering all my questions.probably the best hifi store in the uk with incredible stock and knowledge.Will carry on buying from them.

10 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent as always. Thanks.

Customer Service has always been great. I was able to bring my speakers in, hook up to various Amps and test in their sound proof room without hassle or sales pitches.

Then got delivered to the store what i wanted for safety and received a phonecall when it was ready.

Staff are always polite and willing to discuss your needs. And the stores are well laid out.

Top notch.

6 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Asked for the product that I had a…

Asked for the product that I had a photo of on my mobile 📱 and the order was completed in a very pleasant and efficient manner. Thanks

6 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Great price, product and service

I ordered a new tv online, at a great price, to collect at the southgate store.

Staff were great, especially Mak who helped me load an oversized screen into an undersized car!

5 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service and advice as usual

Great service and advice from Mac, as usual, and good pricing. Delivery absolutely on time as promised.
All round perfect.

3 de junho de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Amazing customer service !!

We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and we purchased a LG TV + soundbar. What sets Richer Sounds apart is the after sales service, so Im not a techie and struggled with the set up, but I called the store spoke to Dan a couple of times and the installation was completed. Many thanks !!

31 de maio de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Easily the best place to buy a TV

I called the telesales phone number and was put through to the Southgate store. Steve answered quickly and was knowledgeable about the TV I was after. He promptly found the credit on my account from a previous warranty claim and this was applied without issue. My TV was with me the next day. Fantastic service and I wouldn't go anywhere else for a TV!

29 de maio de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Dan at the Southgate Branch

Dan in the Southgate Branch was exceptional. Knowledgable, polite and genuine. Made my purchase quick and easy. Absolutely loved the experience with Dan, and for sure, I will be popping back to see him on my next purchase!

5 de junho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

I recently bought a TV from Richer…

I recently bought a TV from Richer Sounds in Southgate and had a very good experience. The staff were extremely friendly, helpful and professional throughout. They took the time to answer my questions, explained the options clearly and helped me choose the right TV without any pressure.

The whole process was smooth and pleasant, and I felt well looked after as a customer. It is great to receive this level of personal service.

Highly recommend Richer Sounds Southgate, especially for their friendly and helpful team.

28 de maio de 2026
logotipo da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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