Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal.... Ver mais
A empresa respondeu
I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal... Ver mais
A empresa respondeu
Order take over the phone by a very helpful salesman . Advised the product would be delivered on the Tuesday . In fact delivered on the next day Monday . Within 24 hours . Brilliant
A empresa respondeu
We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order take over the phone by a very helpful salesman . Advised the product would be delivered on the Tuesday . In fact delivered on the next day Monday . Within 24 hours . Brilliant

Resposta da Richer Sounds - Southgate
So easy to deal with . Staff were excellent in their response and the service that provided in sorting out my repair

Resposta da Richer Sounds - Southgate
Ali was very helpful in the purchase of my Senheiser HD 600 headphones.

Resposta da Richer Sounds - Southgate
Great people working there, really helpful and knowledgeable

Resposta da Richer Sounds - Southgate
Very happy with the service and my new tv I bought

Resposta da Richer Sounds - Southgate
The manager was great and gave me £50.00 Discount great service to

Resposta da Richer Sounds - Southgate
Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal. Mak (deputy manager) came to my home to try and solve the problem and arranged for the TV to be collected for more tests. He then diagnosed the problem and told me how I could solve it in conjunction with the broadband service provider. I felt he 'went the extra mile'.

Resposta da Richer Sounds - Southgate
I have purchased a number of TVs and AV from RS over the years. I have found telesales could do with a little more training as they cant answer specific questions very well. However, I have found Southgate staff are brilliant. They are knowledgeable, not at all pushy and they make me feel at ease with the service and my choices.

Resposta da Richer Sounds - Southgate
Outstanding service and competitive prices, why go anywhere else?

Resposta da Richer Sounds - Southgate
Excellent service in the Southgate store.
Mak was patient, well informed, polite and really helpful in explaining the TV options. It was so much better to talk to someone in-store than face a barrage of choices online. Plus the price was very competitive.

Resposta da Richer Sounds - Southgate
I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal which I immediately went for.I paid for them at around 3pm and received them the next day,which was incredibly quick.The speakers are absolutely perfect.I would definitely recommend richer sounds,especially ali as he was very helpful answering all my questions.probably the best hifi store in the uk with incredible stock and knowledge.Will carry on buying from them.

Resposta da Richer Sounds - Southgate
Customer Service has always been great. I was able to bring my speakers in, hook up to various Amps and test in their sound proof room without hassle or sales pitches.
Then got delivered to the store what i wanted for safety and received a phonecall when it was ready.
Staff are always polite and willing to discuss your needs. And the stores are well laid out.
Top notch.

Resposta da Richer Sounds - Southgate
Asked for the product that I had a photo of on my mobile 📱 and the order was completed in a very pleasant and efficient manner. Thanks

Resposta da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate
I ordered a new tv online, at a great price, to collect at the southgate store.
Staff were great, especially Mak who helped me load an oversized screen into an undersized car!

Resposta da Richer Sounds - Southgate
Great service and advice from Mac, as usual, and good pricing. Delivery absolutely on time as promised.
All round perfect.

Resposta da Richer Sounds - Southgate
We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and we purchased a LG TV + soundbar. What sets Richer Sounds apart is the after sales service, so Im not a techie and struggled with the set up, but I called the store spoke to Dan a couple of times and the installation was completed. Many thanks !!

Resposta da Richer Sounds - Southgate
I called the telesales phone number and was put through to the Southgate store. Steve answered quickly and was knowledgeable about the TV I was after. He promptly found the credit on my account from a previous warranty claim and this was applied without issue. My TV was with me the next day. Fantastic service and I wouldn't go anywhere else for a TV!

Resposta da Richer Sounds - Southgate
Dan in the Southgate Branch was exceptional. Knowledgable, polite and genuine. Made my purchase quick and easy. Absolutely loved the experience with Dan, and for sure, I will be popping back to see him on my next purchase!

Resposta da Richer Sounds - Southgate
I recently bought a TV from Richer Sounds in Southgate and had a very good experience. The staff were extremely friendly, helpful and professional throughout. They took the time to answer my questions, explained the options clearly and helped me choose the right TV without any pressure.
The whole process was smooth and pleasant, and I felt well looked after as a customer. It is great to receive this level of personal service.
Highly recommend Richer Sounds Southgate, especially for their friendly and helpful team.

Resposta da Richer Sounds - Southgate
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.