Richer Sounds - Tunbridge Wells Avaliações 

1.262
•
O TrustScore é 5 de um total de 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent advice and product as always. Thank you to Calum at Richer Sounds in Tunbridge Wells for advising on the two subs solution for my system. Sounds and looks fantastic.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.262)

24.562 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff and friendly…

Knowledgeable staff and friendly advice.

All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.

20 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Dney sort out n

Wow what a company bin useing Tunbridge Wells shop the last 10years had a problem with a soundbar I bought about 4years ago The Manager Joe was so helpful he came round my house and sorted problem what a service well done Joe

26 de julho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Great customer service with attention…

Great customer service with attention to detail, excellent selection of products and timely response to queries. Delivery service is the best I have ever experienced.

16 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Pleasant friendly purchasing…

Pleasant friendly purchasing experience. Staff knew their products very well, gave very helpful constructive advice.

10 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Over all service.

6 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Called into Tunbridge Wells branch…

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready to spend a few hundred but their knowledge saved me a lot of money.
We've always bought from Richer Sounds and they have fantastic knowledgeable staff.
Very impressed with their service.

14 de julho de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Genuine staff and honest advice

Rather than just sell me what I asked for they advised me on a different product which would be better suited to the speakers I wanted. Also rather than sell up the matching cd player they advised me to keep with what I had. Genuine advice from genuine staff who really want you to have the best experience. Very pleased with the outcome.

4 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Overhead projector and accessories

Joe was very helpful and understanding, particularly as my I.T. skills are extremely poor. He suggested the right projector, wiring and accessories and was very patient.

3 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Joe and his team at Tunbridge Wells was…

Joe and his team at Tunbridge Wells was fantastic. Very knowledgeable, sold me products and guided me through some issues I had with ease..

Great team great products and great value … 5 star

1 de julho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent - I phoned up to buy a television, the team that dealt with the call were sensible, affable and helpful. Keep up the good work.

29 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great service at Tunbridge Wells

Great service at Tunbridge Wells. We went to look at a TV.
We walked away with a Great Deal.
The staff are helpful, friendly, professional and above all knowledgeable.

30 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Embedded in my memory for many years is…

Embedded in my memory for many years is the impression that Richer Sounds was a supplier of quality HiFi for enthusiasts and discerning customers. In those days they seemed (in my youth) to be too expensive for my financial status. Times change, but quality is always quality and competitevness is more important today than ever.
Now, we want a better quality TV and after a bit of utube investigations, we decided that LG were the brand of the moment and prices were competiteve where ever one looked. What raises RS above the box pushers is product knowledge and spcialisation in the market. They are not a "Jack of all trades and master of none" They live and breathe high quality products in their field. Our new LG OLED 65 G is a joy to behold. You have to experience it yourself to appreciate it. I'm 78 and used to step by step guides. LG has a one sheet guide for most of their models (not RS's fault) My advice: study it carefully and unpack everything by the guide sheet. Once done start it up. What to do? follow the installation procedure. It does work, but terminology is only valid if you know what it means. A better printed guide enclosed with the product would be preferred. That said, navigating via the remote is a new experience. Especially by voice control that does not alway quite understand the spoken command. I am getting better at this. I have a NetFlix dongle, Humax satellite box and Blueray Player, plus a sound bar and sub woofer supplied foc by RS. It's all doable, but be patient.
The viewing pleasure is worth it.
It's Richer Sounds for me from here on in.

30 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great Advice and service

29 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Speedy click and collect

Ordered at lunch time and it was delivered to store, ready to pick up by lunch time the next day.
Staff were very friendly.

29 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I spoke to a helpful and friendly…

I spoke to a helpful and friendly member of staff who took my order by 'phone and arranged for delivery. Everything went well, and I am very pleased with my purchase.

20 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Super friendly and helpful staff

Super friendly and helpful staff. Easy ordering. Prompt collection

19 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Richef Sounds staff are the best!

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open and accessible m rather than a bit know-it-all. I am a member of their VIP CLUB and thus get an extra discount on my purchases. The guarantees on their products varies per item, but my new TW has a 6 year one. Richer Sounds is owned by the staff in each branch - Mr Richer himself retired some time ago, and set up the ownership model for his then employees.

19 de junho de 2026
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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