Richer Sounds - Tunbridge Wells Avaliações 

1.227
O TrustScore é 5 de um total de 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.227)

24.450 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So easy to install and connect.

So easy to install and connect.

26 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Friendly and knowledgeable staff

Friendly and knowledgeable staff, thank you!

21 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Quality service and a pleasant price surprise.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

20 de fevereiro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

New System

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

15 de outubro de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Good welcome

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

21 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

4 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Always helpful

Always helpful, they do ring you back, the price is good and it’s delivered on time. What’s not to like really.

18 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

You can buy “stuff” anywhere but…..

You can buy “stuff” anywhere but you can’t guarantee good service whatever you pay. The team at the Tunbridge Wells shop were excellent. I had to pick up the item on a specific day. I was kept very well informed about order dates and it reduced my stress levels.

I will definitely buy from Richer Sounds again.

17 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Faulty Speaker

Nearly three years ago we bought a stereo system with Wharfdale speakers from your Tunbridge Wells shop. Very recently, a problem developed with one of the speaker inputs and we took it back to the shop. The staff couldn't have been more polite and helpful, they tried to fix the faulty part but decided to return the speaker to Wharfdale for consideration of a warranty repair. Once the speaker is returned, they offered to post the speaker back to us. Nothing seemed to be too much trouble for them they even promptly emailed our original receipt of purchase which I initially couldn't find. I did at first contact Wharfdale who were also helpful and it was they who suggested it might be easier to return to the shop.

On both calls I actually spoke to a human, a rarity these days, how refreshing.

16 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great Service

I have used Richer Sounds a few times now and the staff are always very friendly, knowledgeable and helpful. Good advice, quick service and great prices.
Thank you

19 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Purchased a Yamaha Natural Sound…

Purchased a Yamaha Natural Sound amplifier which gave me a 10% discount on any pair of speakers that day. Took advantage of this to buy a pair of Super Linton speakers. Did this via tele sales as the speakers are a special order item. Also added gratis 4 metres of high end QED speaker cable.
All was achieved with the patient help of Calum as the transfer of funds had a few issues.
Well done Ritcher Sounds.

10 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

This is a shop in a league of its own

This is a shop in a league of its own. Friendly enthusiastic knowledgeable people with good prices too. They deserve 10 🌟

9 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

40" Smart TV

Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

5 de outubro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Professionalism at its best

I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

30 de setembro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Amazing service.

I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

30 de setembro de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great advice from Joe in store

Easy online purchase process, great advice over the phone from Joe about choice of turntable, prompt in store delivery and friendly, helpful conversation on collection.

19 de setembro de 2025
logotipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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