We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them. The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box. Difference... Ver mais
Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge. Ordering online was as simple as it gets, d... Ver mais
A empresa respondeu
Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price. Richer Sounds gave me plenty of opt... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
3 - 4 Hankey Place, SE1 4BB, London, Reino Unido
- 0333 900 0065
4,9
Excelente
21 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service and price
Ordered item Friday, delivered by DPD on Tuesday. Great service and cheapest price.
Recommended.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review!
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
My experience
The purchasing experience was very professional and any help that I needed was always forthcoming
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review!
As always Richer support is second to…
As always Richer support is second to none . Delivery company messaged and turned up when they said they would. Only issue I had was I took advantage of a pretty decent discount and ordered the LG G6 TV , no mention of it being a pre order . Took over a month to arrive despite taking my money first , that annoyed me considering John Lewis having them in stock and Richer hadn't. I'd still deal with Richer regardless.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for the helpful feedback, although our apologies for the wait on the TV. The website and check out should always list any pre orders so rest assured we will look into this.
We hope everything is ok with the TV of course, should you need any help please do get in touch..
seniorcomplaintsteam@richersounds.com
The Customer Experience team
Excellent service from start to finish
Excellent service from start to finish. My turntable arrived quickly and was well packaged. It was also super easy to pop it together by watching the installation video on the Richer Sounds website. Would not hesitate to order from them again.
8 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great order and delivery
Needed to order a new TV so went with Richer Sounds and so pleased that I did. It arrived less than 24 hours after I ordered, the delivery guys were fantastic and really helpful.
Highly recommended and great to order from a company with personal customer service and pay tax in the UK.
7 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review!
Resposta da Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
On Line Purchase
I ordered a CD player from the website on Friday morning and it was delivered the following day in the afternoon. Great service.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great Service
Ordered Friday afternoon and received next day at a price unmatched on line. Great experience.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your wonderful feedback
The superb section of audio equipment choices
The superb section and choice of audio related equipment along with great and realistic pricing makes Richer Sounds a great place to buy you equipment from.
On top of that there is swift and great delivery times too.
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer care 5*
17 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds is the best place to buy equipment
I buy from Richer Sounds often, and always receive the best buying experience. Whether it be in store, web store or customer service, i am always satisfied with service provided.
I highly recommend Richer Sounds!
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Never let me down.
Super fast delivery price matched goodness.
Why buy from anywhere else?
15 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Competitive pricing
Competitive pricing, good warranty and fast delivery ,no issue in using these again.
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Excellent advice and service.
Good advice during a telephone call prior to ordering on line.
Easy to place my order, with excellent follow up emails regarding the progress of the order placed.
Delivery received in good condition within the time period advised.
14 de julho de 2026
Resposta da Richer Sounds - Websales
Thank you for your wonderful feedback
Resposta da Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Great product great price.
It was easy to order my product which I got at a great price by joining the vip club for free, The delivery went well so all was good 5 stars from me.
16 de julho de 2026
Resposta da Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Ordered a TCL TV from Richer Sounds
Ordered a TCL TV from Richer Sounds
Nice and easy ordering and only one slight hiccup with delivery sorted really quickly with customer services. Delivery date missed so given refund of delivery fees and prioritised for next day delivery.
Mistakes happen but this was corrected at no further inconvenience to me which i appreciated.
Tv is superb so happy all round
18 de maio de 2026
Resposta da Richer Sounds - Websales
Thank you for your wonderful feedback
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.