Richer Sounds - Websales Avaliações 

21.183
O TrustScore é 5 de um total de 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

21 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(21.183)

23.467 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top company and great service

A very easy purchase with it arriving on time and well packaged
It arrived with a European plug! Phoned about this and it was sorted out there and then! Which you do not get with most companies.
The staff member who dealt with it was fantastic always enjoyed getting equipment from Richer Sounds

22 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great ear pods

Great ear pods, great service, really good price

22 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, prompt delivery great information provided and feeling valued as a customer

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Simple

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge.
Ordering online was as simple as it gets, delivery was faster than I expected and only slightly marred by the delivery company (who have since apologised).
Setup of the Hisense was simple but I think I will be learning more over the next few weeks. YouTube on a 55" TV has to be seen and heard to be believed.
I was concerned that I might have problems with Freely because I use a 4G router but everything has worked perfectly.
In conclusion, if someone in their 70's can master the Hisense, anyone can.

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Easy to order online with quick…

Easy to order online with quick delivery.

20 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Competitively priced and quick

Good, competitively price product compared to others. Quick and efficient delivery. Can't say more than that really!

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

The turntable I received is fantastic…

The turntable I received is fantastic excellent quality really sounds great and it looks good as well. The service is second to none it came on time and was very well packaged so no chance of damage. Thank you.

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Needed a new TV as our old one died…

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price.
Richer Sounds gave me plenty of options and good product write-ups to help me make my final decision. The 6-year warranty is also a great incentive to choose from them. Excellent communication, and the new TV turned up within a week.

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Avaliado com 4 de um total de 5 estrelas

Always good service and great customer…

Always good service and great customer support only problem with my order is sometimes the delivery is delayed which happened to me only by one day so very happy

20 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for the positive rating and for taking the time to leave your comments. Apologies for the hassle with the delivery delay however, which we'll make sure we look into.

Best Wishes,

The Customer Experience team

Avaliado com 5 de um total de 5 estrelas

Very helpful

I’ve scheduled multiple auditions for music equipment that were followed by quotations and that has been helpful to decide on my purchases.

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great prices

Great prices, service and delivery.

20 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Ordered at 16:15

Ordered at 16:15, arrived at 07:05 the next day. 10/10

21 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Superb

Superb, quick service and exceptional product, well priced, what's not to like!!

20 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

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