Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Ver mais
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Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Ver mais
A empresa respondeu
Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Ver mais
A empresa respondeu
The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Ver mais
A empresa respondeu
Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, Reino Unido
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I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

Resposta da Richer Sounds - Weybridge
All worked well advice in store and the delivery

Resposta da Richer Sounds - Weybridge
Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

Resposta da Richer Sounds - Weybridge
Very good service from people who know what they are talking about

Resposta da Richer Sounds - Weybridge
Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

Resposta da Richer Sounds - Weybridge
Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

Resposta da Richer Sounds - Weybridge
Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

Resposta da Richer Sounds - Weybridge
Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

Resposta da Richer Sounds - Weybridge
Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!

Resposta da Richer Sounds - Weybridge
Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent

Resposta da Richer Sounds - Weybridge
This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.

Resposta da Richer Sounds - Weybridge
For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

Resposta da Richer Sounds - Weybridge
Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

Resposta da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge
Purchased a Wiim Ultra that was on offer, excellent service and good knowledge. After sales communication has also been very good.

Resposta da Richer Sounds - Weybridge
Excellent service from Jordan both on the phone and in the shop

Resposta da Richer Sounds - Weybridge
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