Richer Sounds - Weybridge Avaliações 

986
O TrustScore é 5 de um total de 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

986 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(986)

24.752 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, despite an issue I would always go to richer sounds as they were so helpful in sorting things out

26 de setembro de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Avaliado com 4 de um total de 5 estrelas

Friendly and knowledgeable staff

Usual excellent service in the shop with knowledgeable staff who offered alternatives to the TVs I had shortlisted.
Disappointing that all 5 TVs I had shortlisted were neither in stock in the shop nor the warehouse.

20 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent service

This is a second TV purchase in a year. Excellent personal service and advice, with price reassurance.
Prompt and efficient delivery.

11 de setembro de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Always our first choice

We have used Richer Sounds for years now (stereos, TVs etc). Very customer-focused business and always competitive pricing. They really know their stuff! Last branch used was Weybridge.

20 de junho de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Your team were knowledgeable and…

Your team were knowledgeable and extremely helpful and matched a competitive price from another supplier. A good experience and many thanks..

7 de setembro de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff with good knowledge…

Very helpful staff with good knowledge of their products

5 de setembro de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Staff very helpful

Staff very helpful, and spend time with you to answer all your questions.
I was really impressed with the customer service I received.

2 de setembro de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Outstanding staff

I have bought all our TV and HiFi kit from Richer Sounds, Weybridge as their knowledge, helpfulness and overall customer service is second to none. It has been a real pleasure dealing with Terry, Hugh, Jordan and Luca over the years. Everything still works, and I have always recieved great support whenever I had setup difficulties.

2 de setembro de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Thanks to Liam and Richer Sounds for a…

Thanks to Liam and Richer Sounds for a great demo of Wharfedale Lintons which had been set up with CD player and network streamer.
Very useful audition and a very enjoyable session with Liam’s expertise and good nature.
Highly recommend these guys and hopefully will be back again soon to make my decision for these speakers or even the super Lintons.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

The order was made over the phone and…

The order was made over the phone and Terry was very helpful and informative. The speakers arrived two days earlier than expected. Excellent service.

27 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent sales servie

The sales person was knowledgable and helpful without being pushy. Excellent service

21 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

19 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

18 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

13 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

7 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

7 de agosto de 2025
logotipo da Richer Sounds - Weybridge

Resposta da Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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