I can confidently state that this team possesses a profound understanding of their products. I have acquired several speakers from them, and each order was processed and shipped on the same day, arriv... Ver mais
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Veja o que dizem as avaliações
I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Ver mais
A empresa respondeu
I live in Dublin and decided to buy a large TCL TV from Richer Sounds via their Belfast branch. Staff were helpful, value extraordinary and delivery swift! What more could I want?
A empresa respondeu
I wanted some info on a TV and surround sound/soundbar and couldn't have been served better than I was by the team in Richer Sounds - all through email and their online platform mind. Particular Shou... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Televisão
- Serviço de Conserto para Equipamentos Audiovisuais
- Loja de Eletrônicos
- Loja de Hi-fi
- Loja de aparelhos de som
- Serviço de conserto de televisores
Informação fornecida por fontes externas variadas
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Informações de contato
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Reino Unido
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
5,0
Excelente
594 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
20 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Damian
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Above and beyond
I can't recommend Richer Sounds Belfast enough. This was my first time ordering with them, and the whole experience was just brilliant. David was particularly helpful and knowledgeable.
I placed my order on a Friday afternoon and had it delivered on the same evening, which is just incredible speed! I really appreciate the effort they made to make this happen so quickly.
I have no doubt that if I need any help in the future, they'll go above and beyond to provide excellent support and advice once again.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Andrew
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to David and our team here at Richer Sounds - they will be delighted!
We really are grateful for you giving us your business. It is very much appreciated!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great Service
Online order was easy enough despite being in Belfast it was with Richer Sounds.ie. I was over the moon when I got call back that delivery would be 2 to 3 days rather than 5 to 7 as online had stated.
Emma kept in touch via email and phone. Glad to say wasn't a mark on the box and more importantly the 83" TV itself was well packaged and in perfect condition .
Must add the delivery guy was really good, friendly and very careful. The TV is working fine.
No hesitation in recommending these guys.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Robert
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Easy to deal with and super helpful
Easy to deal with and super helpful, rang them up when the TV I wanted was out of stock and were great in pointing me to a better model and giving me the heads up on a sale that meant I could go a size up without paying noticibly more. Will be my go to for all future TV purchases
14 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Jay
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
This is my second purchase from Richer…
This is my second purchase from Richer Sounds Belfast, and I couldn't be happier with the experience. I recently purchased a 65" TV and a sound bar, and the service, particularly from Billy, was genuinely outstanding. Billy was incredibly helpful and patient, taking the necessary time to measure up and define the specifications of both products to ensure they perfectly met my demands.
Furthermore, the delivery process was seamless. My order travelled from Belfast all the way to Galway in a matter of days, handled by a fabulous courier without any hassle. I cannot recommend Richer Sounds highly enough. Great service, great products. Thanks again, Billy!
12 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Annemarie
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let Billy and everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Brilliant experience
Brilliant experience with my first order from Richersounds. I had a few questions in regards the TV, and they answered all of them and very quickly. Item arrived as arranged and I'm delighted with it. And the price was the best I could find. I will absolutely be buying from them again.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Pat
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Many thanks for your business. It really is much appreciated!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
So helpful
Had a great experience with Richer Sounds. Once the order was in I had my new TV within two days - amazing!
I had a bit of trouble trying to order online and the guys couldn't have been more helpful, efficient and all with a great sense of humour!
The follow up was also impressive.
12 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Joyce
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great service
From the get go purchasing the TV was nice and easy , great communication from the team every step of the way even down to confirming the delivery. They go above and beyond other retailers in terms of customer expierence and service
18 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Graham
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent Service
I recently purchased a Denon S760 AVR from Richer Sounds - it is an excellent product, supplied at a very good price. Ordering from Richer Sounds was very easy, communications were very clear and the delivery was on time and handled properly by the courier service (which is not always the case with some delivery services).
26 de outubro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Dermot
Thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
A really very good team at Richer Sounds
The entire team at Richer Sounds is very friendly and extremely helpful. Everything works very well here, from advice and ordering to delivery. And the prices are really good. Thank you very much for your support.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Holger
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Ordered a tv on Tuesday and delivered…
Ordered a tv on Tuesday and delivered on Thursday. Tv was recommended by the team and all I can say is wow. Totally blown away by the staff, helpfulness and communication. 100% will be back for more purchases.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Niall
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
brilliant experience at Richer Sounds!!!
As always I hade a brilliant experience dealing with Richer Sounds in Belfast...for many years now I have been using Richer Sounds for all my stereo, home cinema and accessories...they are excellent to deal with have extensive knowledge of all things audio visual and their prices are second to none...thank you so much for your wonderful service and great advice im looking forward to dealing with you again soon cheers 🍻
13 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Derek
I hope you are well and apologies for the delay in responding.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
Of course, thank you for your business and support over many years !
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great customer back up service and…
Great customer back up service and delivery was fast.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Gary
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Pricing is always very competitive
Pricing is always very competitive and often significantly cheaper than the major retail outlets in Eire.
Stock levels are constantly updated so always accurate.
Delivery is prompt and arrives in good condition.
Overall very pleased
6 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Steve
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Knowledgeable advice
Great (knowledgeable) advice before purchase, applied a price drop, and a courier who told me to enjoy my new tv!
Great service
11 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Peter
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Availability of products
I was able to get products not available elsewhere in Ireland. Good value and quick delivery too.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Keith
Sorry for the delay in responding to your review.
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Modern High spec TV delivered Dublin duty paid with great discount
I purchased a new mini led TV for delivery to Dublin from the Belfast outlet and the service was seamless end to end with delivery within a few days, cherry on top was that a price drop that happened after my purchase was given and a rebate issued. Richer Sounds provided a high spec TV at a big price discount to local outlets, in euro, delivered duty paid with no fuss and I got a 6 year warranty. Top service from Top people.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Duped Dub 2
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Several purchases from Richer Sounds in…
Several purchases from Richer Sounds in Belfast both online and from the store, can’t fault them, everything has more than lived up to expectations and the staff are very helpful and knowledgeable
6 de outubro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Andy
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Best price around
Best price around, quick with E mail responses
2 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Michael,
many thanks for taking the time to leave a review, we really appreciate it.
I would love your feedback to see how we could go from a 4 Star review to a 5 star, if you get a moment to drop me some feedback with what we got wrong and what we need to improve I'd be really grateful.
Thanks again
John McDonald
Managing Director
Richer Sounds Ireland
johnmc@richersounds.ie
Customer Service
Excellent response to a problem that was for a product that was almost out of warranty. Promptly dealt with in a polite and professionally manner. Highly recommended.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Richer Sounds Belfast
Hi Joseph
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Many thanks for the recommendation. It is very much appreciated.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
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