Right Deals Avaliações 

734
•
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

AVOID THIS COMPANY AT ALL COSTS! Absolutely appalling service! I strongly advise anyone considering purchasing from this company to think twice! I received a faulty, poor-quality item... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible service – Avoid this shop!I ordered an impact drill back in June, and today is August 22nd, but the product has still not been delivered. Communication from the company has been poor and spor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, quick free delivery (almost next day), best market price even cheaper that the first bed same model and brand that I bought 5 years ago from another store. I love ottoman birlea bed... Ver mais

Avaliado com 1 de um total de 5 estrelas

Would give no stars if I could! Shocking customer service! Dining table arrived, half missing and badly damaged! Arranged pick up, & told would receive refund! Have tried to call numerous times (premi... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. também em
  3. Auto-Montagem
  4. Loja de Camas
  5. Loja de Móveis para Quartos
  6. Loja de móveis para sala de estar

Escrito pela empresa

Right Deals UK - New owner 2024! We believe that every home deserves the highest quality of furniture. Our options include furnishings for bedrooms, offices, gardens, hallways, kitchens, dining and living areas plus storage facilities.


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

734 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(734)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS! Absolutely appalling service!

I strongly advise anyone considering purchasing from this company to think twice!

I received a faulty, poor-quality item and spent WEEKS trying to get a response from them to arrange a return. After finally managing to send the item back, it was delivered back to my house a week later with absolutely ZERO communication or explanation. To make matters worse, the item arrived even more damaged because it had not been properly protected during shipping!

Despite numerous emails, this company continues to ignore me, refuses to arrange a proper return, and has failed to issue a refund.

I have now been left with no choice but to raise a formal dispute with Visa to try to recover my money.

The customer service is absolutely disgraceful, the product quality is rubbish, and the complete lack of accountability is unacceptable.

In my opinion, this is one of the worst shopping experiences I’ve ever had. I feel completely ripped off and would NEVER purchase from this company again.

Save yourself the money, stress and frustration. SHOP ELSEWHERE!

28 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wish I could give zero stars

Wish I could give zero stars
Product arrived with the wrong instructions
These people have absolutely zero interest in customer service or satisfaction
They don't reply to emails or phone calls. Once they have your money they don't give a toss.
Don't deal with them

1 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service – Avoid this shop!I ordered an impact drill back in June, and today is August 22nd, but the product has still not been delivered. Communication from the company has been poor and sporadic. I keep receiving the exact same automated message stating that the package is "ready to ship." When I finally asked for a full refund, they refused and instead offered alternative replacement products. None of these options match the quality of the original drill I paid for. Strongly do not

22 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Took days for a item to be sent

Took days for a item to be sent. Was advertised overnight delivery from Auckland to Auckland but it took 4 days, they tried to say it was on the way but the tracking showed it hadnt even been picked up on the third day and then recieved the wrong item! Emailed the company but didn't hear back. Bad company service. Won't be going back!!

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rightdeals are scammers - AVOID!!!

This company are scammers. Our flat pack was missing a crucial part, so we emailed this company for support and they have just completely ignored us.

AVOID AT ALL COSTS.

21 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful aftersales support

Had a good experience. Initially the wrong item was sent, but it was an easy mistake as the product code was of what was sent was only a couple digits different. Aftersales support were very helpful and quickly arranged for the incorrect product to be collected and the new product to be delivered.

26 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

JUST AVOID!!!

I want to be fair with them.
I have placed many orders and everything was ok.
Suddenly, they didn't deliver the item and they never refunded me.
First, they apologised for the inconvenience and a refund was issued.
It has passed 1 year now.
No refund and they stop replying to my messages.
The odd is that my account on their site shows that the item is still pending.
I try to get my money back through my bank but nothing happens.
150£ wasted!!!
JUST AVOID!!!!

5 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM Advoid at all cost

My Wife ordered Garden Furniture from this lot, it never arrived, blamed Tufnells collapse for the NON Delivery then we waited 14 days for the refund, never happened, raised a ticket with E Bay and it Was dropped due to them not Talking to E Bay. over £700 out of pocket.

3 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a SCAM

This company is a scam. Any good reviews must be made by the people behind the scam. I ordered 3 weeks ago and have been trying to contact this company in every way possible to see when the chairs I ordered will be delivered but I get no response. The telephone number does not work neither does there live chat and they don't respond to any emails. There is no reviews on their website because when you write a review it doesn't seem to put it up. These reviews I only found by chance because I was trying to search all options of how I could contact. I saw the reviews to late and I e also been scammed.

29 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service - ordered a quality hand knotted wool rug at a bargain price. Quick delivery, quality rug and friendly delivery person.

16 de março de 2023
Avaliado com 1 de um total de 5 estrelas

Do not deal with this company!

Do not deal with this company!
I ordered a console table, I was really pleased with it so ordered a 2nd console table. This arrived with one of the drawers damaged. I contacted Right Deal immediately & was told this had been inspected before I received & was not damaged, they then asked how I thought the damage had occurred. As the box had not been tampered with, I found it hard to believe Right Deals had unpacked & checked it, however I then had to presume it was damaged in transit, supplier said this could not have happened as the box was not damaged….how do they know the box wasn’t damaged. I had kept the box ready for returns & it’s damaged in a few places. They have refused a replacement or refund so I will now have to dispose of as well as loosing my money.
Never will I order from this company again & I hope people read the reviews before ordering as I didn’t!

6 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Goods never arrived

Goods never arrived
Took four weeks for a refund

28 de novembro de 2022
logotipo da Right Deals

Resposta da Right Deals

Hi Andy. I'm so sorry to hear of the problems you experienced with your order from November last year.
2023 is a fresh start for us - new management, new team and a brand new look! If you ever feel like putting your trust in us again, please drop us a message and we'll arrange a discount as a gesture of good will :) all the best!

Avaliado com 4 de um total de 5 estrelas

Brought a wardrobe but on arrival had…

Brought a wardrobe but on arrival had some small damage contacted suppliers and they were very accommodating

26 de dezembro de 2022
logotipo da Right Deals

Resposta da Right Deals

Hi Debra. Thank you for your honest feedback. If there is anything else we can help with, please don't hesitate to get in touch.

Avaliado com 1 de um total de 5 estrelas

SCAMMERS do not use!!!

SCAMMERS do not use!!!
AVOID!! THEY TAKE YOUR MONEY NEVER SEND ITEM, I HAVE BEEN WAITING 4 WEEKS!! NO REFUND GIVEN NO ITEM RECEIVED, THEY IGNORE YOUR EMAILS AND PHONE CALLS!
DO NOT USE THIS COMPANY
I HAVE REPORTED TO TRADING STANDARDS

21 de novembro de 2022
Avaliação não solicitada
logotipo da Right Deals

Resposta da Right Deals

Hi Rebecca. I'm so sorry to hear of the problems you experienced with your order last year! A cocktail of contributing factors in 2022, including a devastating warehouse fire, resulted in the closure of the business.

2023 is a fresh start for Right Deals - new management, new team and a brand new look! If you ever feel that you can put your trust in our new team, please drop us a message and we'll arrange a discount as a gesture of good will :) all the best!

Avaliado com 1 de um total de 5 estrelas

Pictures can make a company look good...

Paid money up front for a TV unit. Constantly told it was on the way. Waited just under two months before cancelling order. Great difficulty getting money back - had to use a third party. Don't use this company. Pay that little extra and get service from a reputable firm. I found one in Truro, Cornwall. TV unit was delivered in just 3 days. Excellent quality and service.

4 de setembro de 2022
Avaliação não solicitada
logotipo da Right Deals

Resposta da Right Deals

Hi Steve. I'm so sorry to hear of the problems you experienced with your order last year! A cocktail of contributing factors in 2022, including a devastating warehouse fire, resulted in the closure of the business.

2023 is a fresh start for Right Deals - new management, new team and a brand new look! If you ever feel that you can put your trust in our new team, please drop us a message and we'll arrange a discount as a gesture of good will :) all the best!

Avaliado com 1 de um total de 5 estrelas

Damaged item and zero interest in resolving - AVOID

I reported a damaged product I received to this company via email on 15 August. I have since emailed them a further five times (so six emails in total) and have not received a single reply! Beyond disappointed with this company’s poor level of customer service and I am now in the process of taking legal advice on how to proceed.

15 de agosto de 2022
Avaliação não solicitada
logotipo da Right Deals

Resposta da Right Deals

Hi Hollie. I'm so sorry to hear of the problems you experienced with your order last year! A cocktail of contributing factors in 2022, including a devastating warehouse fire, resulted in the closure of the business.

2023 is a fresh start for Right Deals - new management, new team and a brand new look! If you still need help with this, please drop an email to getintouch@rightdealsuk.co.uk and we'll be happy to help.

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