Roamingmood Avaliações 

324
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Ver mais

Avaliado com 5 de um total de 5 estrelas

the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Ver mais

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(324)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Jerry gave me good service.

Jerry gave me good service he was pleasant
and helpful. He even made me an offer that I could approve the next day so I could still look for better offers.
I did look for better offers but accepted Jerry's offer the next day.

19 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Houston

It was great. The person I was talking to, Jerry, was so understanding. Indeed, he helped me find some good prices with good dates; I really liked it. I recommend for your next experiences Jerry as good reference

14 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would like say thank you so much with…

I would like say thank you so much with Lenny for help me with my flight. Guy i don't know you but you bring me a good service you make me trust in you thx you i give you my five stars. God bless you Lenny.

8 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

False advertising

False advertising, illegal data collection, working as bet site when they are a seller's site. EVERYTHING IS WRONG AND THE POSITIVE REVIEWS MUST BE FAKE!

The reason they asked for paying by deposit ( they admitted during a call) is to avoid any chance of the client blocking the transaction! Their answer is a blatant LIE! They want you to deposit money so as not to give you any chance of defending yourself against the scam. So, if the company cancel the flight, you lose all your money and YOU CANNOT DO ANYTHING! I defy them to show the FILE of the call!

They lie so much , that they say they are responding me in Social Media! But I have NO SOCIAL MEDIA. The card I gave information for them it is an international card and it was done a temporary hold that was successful. So the card has no problems. What they want, as previously said, it is to have a payment for the client which is not refundable, as they make you agree that the fare you pay is not refundable and that you can lose all your money in case the company cancel the flight and they said that in our last call. As previously said, they say that the calls are recorded for "quality purposes". SO I DEFY THEM TO SHOW THE CALL! The only way they have to compensate what they did to me is to issue a valid ticket to the dates and places I booked.
They are still lying again and again. They never asked for passport they asked me for A DEPOSIT. Now they are trying to invert morally the situation, in a shameful way. And that now includes xenophobia. They offer a ticket they don't have and they are trying to mask that. Again, I DEFY THEM TO SHOW THE CALL RECORD!

DON'T BE FOOLED - Whenever they get your payment information and send an email stating that you have a ticket booked, they will try to force you to adhere to a police in which youa re somehow conceding to lose your consumer's rights. After that they will ask you to pay by money transfer instead of a car to guarantee that you will never see your money agai, in case the company cancel the flight!

29 de novembro de 2023
Avaliação não solicitada
logotipo da Roamingmood

Resposta da Roamingmood

Dear Passenger,

As per your booking Information ...we have requested you to make the payment by different method as you are using card which is billed outside United States and you are traveling last minute from United States as you are not able to provide documents for complete the credit card verification.

Your Experience is utmost importance for us

Please make the payment using different method or help us complete the verification purpose

Regards
Support Team
*****************************************************************************************************************
Please share credit card copies along with the Government issued ID of Credit card owner on Support@roamingmood.com

Please also share your Visa too and we as a travel company does not want to get Scam by the travelers once you reach your country (Credit card belongs to country of destination).

You want tickets which are non refundable and non transferable so we want you to help us assisting with credit card verification process.

Scam ? Did you card charged and we have not provided you assistance ? we are replying you on social media and trying to assist you.

You are using card which is not billed in United States and yes we want to avoid any scam done by the credit card holder to a travel provider as its not the card used to buy these tickets is not billed in United states and your travel is from United States (Last Minute)

Regards
Support Team

*************************************************************************************************************************************
Dear Passenger,

Writing review or your experience with our company and not providing the valid documents to process the reservation will not take us anywhere only if you are using a fraudulent card and trying to scam the company..Tickets can be booked only if you help us to complete the Credit card verification Process else please consider your booking as cancelled.

Please be rest assured that no money have been charged from the card provided (Credit card Verification not completed and no Documents received)

Please write an email to us on support@roamingmood.com for call recording ..We will consider sending you the call recording after consulting with our Legal Team

Regards
Support Team




Avaliado com 1 de um total de 5 estrelas

DON'T BELIEVE IN ANY OF THOSE POSITIVE…

DON'T BELIEVE IN ANY OF THOSE POSITIVE REVIEWS! THEY DON'T HONOR CONTRACTS AND THEY ACT AS A BETTING SITE AND THEY ARE NOT! RUN AWAY FROM THIS SCAM

They are lying in their response! I used an international debit card which would credit them immediately! They want a money transfer so that a client cannot have any way to defend him/herself against an USURPATION of money! They want make you sign that you agree with a possible complete lost of your money, in case the company cancels the flight !

2 de dezembro de 2023
Avaliação não solicitada
logotipo da Roamingmood

Resposta da Roamingmood

Dear Passenger,

As per your booking Information ...we have requested you to make the payment by different method as you are using card which is billed outside United States and you are traveling last minute from United States as you are not able to provide documents for complete the credit card verification.

Your Experience is utmost importance for us

Please make the payment using different method or help us complete the verification purpose

Regards
Support Team

***************************************************************************************************************

This post need to deleted as its been posted by the same Passenger and its been responded by Support Team

Regards
Support Team

Avaliado com 5 de um total de 5 estrelas

Jerry was very professional

Jerry was very professional, he handled the transaction very smoothly and was thorough in the process. I will definitely be using his services again in the future and have already referenced him to my family members.

27 de novembro de 2023
Avaliação não solicitada

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