I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... Ver mais
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Veja o que dizem as avaliações
the person who helped me is Steve. J'ai beaucoup apprécié sa patience, à répéter les informations, puisque je suis francophone et que plusieurs détails étaient difficiles à bien saisir tout à la f... Ver mais
If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (a... Ver mais
A empresa respondeu
Steve was very helpful. He provided a very efficient service. Consistently asked if I needed anything else and accommodated me. He helped me book two flights instead of one. I appreciate Steve for his... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy
Informações de contato
1510 Castle Hill Ave, Unit #144 , NY , 10462, Bronx, Estados Unidos
- 1-844-200-5522
- support@roamingmood.com
- www.roamingmood.com
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
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Change of booking
Anna was kind, honest and helpful changing my reservation to a less restrictive one! Thank you!
Muy buena agencia me estuvo ayudando…
Muy buena agencia me estuvo ayudando Carlos y es muy amable y resolvio todas mis dudas .
Very sufficient assistance with Steve…
Very sufficient assistance with Carlos in a quick amount of time. Easy to understand and immediate email confirmation.
Jerry gave me good service.
Jerry gave me good service he was pleasant
and helpful. He even made me an offer that I could approve the next day so I could still look for better offers.
I did look for better offers but accepted Jerry's offer the next day.
Ana is increíble
Ana Me ayudaron con mi boleto y todo salió bien excelente servicio
Best service ever by carlos
Thankyou Jerry....you're my hero
Me atendio la señorita Ana
Me atendio la señorita Ana, fue muy amable y me aclaro las dudas. Gracias
Ana fue muy buena en el servicio que me…
Ana fue muy buena en el servicio que me prestó, cumplió con todo lo que nesecitaba. Muchas Gracias Ana por su servicio.
Houston
It was great. The person I was talking to, Jerry, was so understanding. Indeed, he helped me find some good prices with good dates; I really liked it. I recommend for your next experiences Jerry as good reference
Lenny helped me out in finding the best…
Lenny helped me out in finding the best price for tickets for the holidays. Thanks
I would like say thank you so much with…
I would like say thank you so much with Lenny for help me with my flight. Guy i don't know you but you bring me a good service you make me trust in you thx you i give you my five stars. God bless you Lenny.
Son estafadores.
Son estafadores, mentirosos y ladrones.
Se quedan con tu dinero y no confirman ni asignan los vuelos.
Excellent service by Ana
False advertising
False advertising, illegal data collection, working as bet site when they are a seller's site. EVERYTHING IS WRONG AND THE POSITIVE REVIEWS MUST BE FAKE!
The reason they asked for paying by deposit ( they admitted during a call) is to avoid any chance of the client blocking the transaction! Their answer is a blatant LIE! They want you to deposit money so as not to give you any chance of defending yourself against the scam. So, if the company cancel the flight, you lose all your money and YOU CANNOT DO ANYTHING! I defy them to show the FILE of the call!
They lie so much , that they say they are responding me in Social Media! But I have NO SOCIAL MEDIA. The card I gave information for them it is an international card and it was done a temporary hold that was successful. So the card has no problems. What they want, as previously said, it is to have a payment for the client which is not refundable, as they make you agree that the fare you pay is not refundable and that you can lose all your money in case the company cancel the flight and they said that in our last call. As previously said, they say that the calls are recorded for "quality purposes". SO I DEFY THEM TO SHOW THE CALL! The only way they have to compensate what they did to me is to issue a valid ticket to the dates and places I booked.
They are still lying again and again. They never asked for passport they asked me for A DEPOSIT. Now they are trying to invert morally the situation, in a shameful way. And that now includes xenophobia. They offer a ticket they don't have and they are trying to mask that. Again, I DEFY THEM TO SHOW THE CALL RECORD!
DON'T BE FOOLED - Whenever they get your payment information and send an email stating that you have a ticket booked, they will try to force you to adhere to a police in which youa re somehow conceding to lose your consumer's rights. After that they will ask you to pay by money transfer instead of a car to guarantee that you will never see your money agai, in case the company cancel the flight!

Resposta da Roamingmood
DON'T BELIEVE IN ANY OF THOSE POSITIVE…
DON'T BELIEVE IN ANY OF THOSE POSITIVE REVIEWS! THEY DON'T HONOR CONTRACTS AND THEY ACT AS A BETTING SITE AND THEY ARE NOT! RUN AWAY FROM THIS SCAM
They are lying in their response! I used an international debit card which would credit them immediately! They want a money transfer so that a client cannot have any way to defend him/herself against an USURPATION of money! They want make you sign that you agree with a possible complete lost of your money, in case the company cancels the flight !

Resposta da Roamingmood
Jerry was very professional
Jerry was very professional, he handled the transaction very smoothly and was thorough in the process. I will definitely be using his services again in the future and have already referenced him to my family members.
Gracias por su ayuda excelente trabajo…
Gracias por su ayuda excelente trabajo fue muy amable y todo perfecto 👌 lo recomiendo su nombre es Carlos gracias por tu ayuda de verdad impresionante lo rápido que me ayudó 🙏💯💯💯💯
I had booked a flight and was second…
I had booked a flight and was second guessing, called right away and Steve was able to help me, no issues!
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