I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy. She took the... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche B... Ver mais
A empresa respondeu
There's no need to talk about the design, but the service is exceptional.
A empresa respondeu
I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is movi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Fabricante de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de móveis ao ar livre
Escrito pela empresa
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
Informações de contato
Finchley Road 321-339, NW3 6EP, London, England, Reino Unido
- +44 207 3178828
4,5
Excelente
38 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Too busy to follow through
We visited the store one Sunday to see the relocation sale. I had requested some shipping information and provided my contact details but never heard back.
28 de julho de 2025
Resposta da Roche Bobois - London - Hampstead 2
Dear Poonam, thank you for visiting us during our Relocation Sale at our Hampstead showroom. We're very sorry to hear that you did not receive the shipping information you requested.
A member of our team will be in touch with you shortly. Please accept our apologies for the inconvenience, and thank you for your patience.
Sincerely, Roche Bobois Management Team.
Great customer service.
16 de julho de 2025
Resposta da Roche Bobois - London - Hampstead 2
Dear Raissa, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Resposta da Roche Bobois - London - Hampstead 2
Dear Gabriela, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Resposta da Roche Bobois - London - Hampstead 2
Dear Juliette, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
store closing so bought from stock and…
store closing so bought from stock and after 2 weeks I am still waiting to hear from them about delivery
17 de junho de 2025
Resposta da Roche Bobois - London - Hampstead 2
Hello, thank you for your comments about our showroom in Hampstead. We are sorry that you are still waiting for delivery. We appreciate your purchase during the Relocation Sale and will investigate the delay immediately. Thank you for your patience.
Sincerely, the management team of Roche Bobois.
I am very happy with the service from…
I am very happy with the service from Roche Bobois, Jeremy is super helpful
19 de junho de 2025
Resposta da Roche Bobois - London - Hampstead 2
Dear Nancy, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
I had an excellent experience buying a…
I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy.
She took the time to understand what I was looking for—style, comfort, and budget—and guided me through the options. I never felt rushed or pressured, and I truly appreciated the patience and attention to detail.
The sofa I ended up with is exactly what I wanted, and the whole process was smooth and stress-free. We are very happy with the service so far!
Highly recommended!
4 de junho de 2025
Resposta da Roche Bobois - London - Hampstead 2
Dear Natalie, we are pleased to hear of your visit to our Hampstead showroom and that Federica was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Resposta da Roche Bobois - London - Hampstead 2
Dear George, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Resposta da Roche Bobois - London - Hampstead 2
Hello, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Beautiful showroom and great customer service
Foti was a great in showing the showroom and connecting with my needs
10 de fevereiro de 2025
relaxed
helpful staff with a view on your opinion to share their expertise to seek the best out-come.
6 de fevereiro de 2025
Great experience
We were assisted by a very helpful person and the whole experience of choice our sofa was very smooth and straight forward
24 de janeiro de 2025
Professional team with excellent ideas…
Professional team with excellent ideas and always helpful. Responded very efficiently and we are delighted with our furniture. The virtual designs are very helpful in the decision making process.
14 de janeiro de 2025
Really lovely sales person who…
Really lovely sales person who understood our requirements… not pushy in trying to sell to us and made the whole experience extremely pleasant
17 de janeiro de 2025
Welcoming showroom
The atmosphere in the showroom was very welcoming, without feeling intrusive. Fathy was helpful, polite and friendly.
The showroom is beautifully laid out and showcases the furniture well.
14 de janeiro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.