Rocksteady Music School Avaliações 

815
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mack has been an amazing drumming teacher for my son. He can be quite reserved, but he warmed to Mack incredibly quickly, which speaks volumes about Mack's friendly and engaging approach. My son was v... Ver mais

Avaliado com 5 de um total de 5 estrelas

My daughter has really enjoyed her Rock Steady sessions. She is generally a quiet, shy character, and has not played an instrument before, but now plays a few chords on the guitar, and was excited to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hi... My kids Fiza Faizal & Zayan Faizal we're part of bands played on the stage today at the Rock steady summer concert at slater primary school.. super happy and proud as parents seeing them perf... Ver mais

Avaliado com 1 de um total de 5 estrelas

Total waste of money at 40 odd quid. My son has been taught barely anything and they have missed around 2 months of lessons due to nobody being available to teach the lessons. All I got was a £10 refu... Ver mais

Detalhes da empresa

  1. Escola de Música
  2. Instituição Educacional

Escrito pela empresa

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

815 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 92% das avaliações negativas

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4,4

Todas as avaliações

(815)

203 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My son has been doing rocksteady for 3 yrs

My son has been doing rocksteady for over 3 years, it has been a great experience for him, he has learnt to play different instruments and has grown in confidence, especially when he performs in his concerts.

12 de maio de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Siobhan,

Thank you for your 5* review!

It's great to hear how much your son's confidence has grown throughout his time with Rocksteady! Seeing that confidence shine through at the end of term concerts is always a special moment.

Having the chance to learn different instruments along the way also makes it such a rewarding experience, and we hope he continues to enjoy his musical journey!

Many thanks,
Rocksteady Music School

Avaliado com 4 de um total de 5 estrelas

Excellent for building confidence and promoting team work

All of my children have loved being part of Rocksteady, the band environment supports team building and the concerts build confidence.

6 de maio de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Jenny, thank you for taking the time to leave this lovely review!

It's wonderful to hear that your children have loved being part of their Rocksteady bands. Learning to play together, support each other and then perform on stage are such a big part of the experience, and it's great that this has shone through.

Many thanks,
Rocksteady Music School

Avaliado com 1 de um total de 5 estrelas

Poor experience with billing not…

Update: Following the company response, it has now been clarified that the remaining £10 credit was intended to be applied against a future payment. However, as my subscription has since been cancelled, it remains unclear how this outstanding amount will be refunded.
Poor experience with billing not reflecting the service provided.
I was charged £44.68 on the 1st of the month for what is normally a package of 4 lessons. However, only 2 lessons were scheduled for that month, despite the full monthly fee still being taken.
This was during a period where the school had already confirmed they would be ending their arrangement with Rocksteady Music School at the end of the academic year, yet the level of service had already reduced.
There were also instances of last-minute cancellations, with assurances that lessons would be made up and reviewed at the end of term. However, from my experience, this did not result in a clear or timely resolution.
In addition, a £20 refund had previously been agreed, but only £10 was actually paid, leaving £10 still outstanding.
I raised these issues directly but did not receive a proper resolution and ultimately had to go through my bank under the Direct Debit Guarantee to recover the overpayment.
Based on my experience, the billing did not align with the service delivered, particularly during a period of reduced provision and cancellations. I would strongly recommend that other parents carefully check how many lessons are actually being provided compared to what they are being charge

1 de maio de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Hannah,

Thank you for your feedback and we do apologise that your Rocksteady experience hasn't been the positive one we aim to provide.

Your monthly direct debit spreads the total cost for the academic year evenly across 11 equal payments, with no payment taken in August. This is because the number of lessons available each month varies depending on school holidays and bank holidays, so the subscription evens this out rather than charging per lesson. Across the academic year, this guarantees a minimum of 33 lessons in total, including termly concerts.

We're also very sorry for any disruptions to your child's band lessons this term. Whenever a band leader is unable to teach, we will always look to arrange a cover teacher to minimise disruption to your child's lessons, but unfortunately this isn't always possible. To make up for this, a £20 credit has been issued to your account which has been allocated against your regular May and June direct debit payments - therefore you can expect the second £10 credit to come off your next payment.

We apologise again for any inconvenience caused. If you have any further questions, please do give us a call on 0330 113 0330 or email info@rocksteadymusicschool.com and we'd be happy to help.

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

My son has been doing rocksteady for 2…

My son has been doing rocksteady for 2 years and Thursday was his favourite day of the week as his lesson was on Thursday. Unfortunately, we had to drop him out because of some situations but I would recommend it. And his teacher Will was so nice and friendly.

30 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi there,

Thank you for your great review!

It's brilliant to hear how much your son enjoyed his Rocksteady experience and that it became the highlight of his week.

We hope he continues to enjoy his musical journey and would love to welcome him back in future!

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Rocksteady has been amazing for bits of…

Rocksteady has been amazing for both of our children, they are both autistic, and will has been incredible for them,he's kind, considerate and understanding and teaching them at a pace they are both happy with.
They have grown in themselves, and in confidence with others aswell, and have made some fantastic friends in their bands.
Highly recommended if your children are quite and withdrawn from social interactions, this helps they to grow in so many ways.

3 de maio de 2025
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Laura,

Thank you for your 5* review!

It's great to hear that both of your children are loving their band lessons, and that it's been a really supportive environment for them to grow and gain confidence. Making new friends and having fun learning a new instrument is what it's all about.

Thanks for sharing,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

I highly recommend RockSteady!

I have observed that my son has greatly benefited from learning the drums and being part of a rock group, which has notably enhanced his confidence. As he approaches his final concert this summer before transitioning to secondary school, I'm looking forward to enrolling my daughter as well, as she enjoyed her trial session. I highly recommend Rock Steady! A special thank you to Keys Meadow Primary School.

30 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Chai,

Thanks again for your lovely review on here, and on Google! Hearing how much your son's confidence has grown throughout his Rocksteady journey is brilliant, and we can't wait to see your daughter start hers too.

We really appreciate it.

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Such a great idea for children to get…

Such a great idea for children to get them interested in music. We had a great teacher too who was very encouraging and patient with the children.

27 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Claire, thank you for this lovely review!

Introducing children to music in a fun and inclusive way is exactly what band lessons are about, and it's great that this has shone through!

Thanks so much for sharing,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

I can’t rate rocksteady enough

I can’t rate rocksteady enough. Communication is fast and friendly. No bombarding. Paulie’s teacher is amazing with him. I never in a million years would have expected Paulie to get up on his own in front of his whole school after like four sessions but the encouragement was gentle enough he did it and am a proud mum.

So thank you guys so much.

27 de março de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Stephannie,

What a lovely review, thank you so much for sharing this.

It's wonderful to hear how much Paulie has come on in such a short space of time. Getting up on stage in front of the whole school is a great achievement - and what the Rocksteady experience is all about!

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Great, positive introduction to Music.

My daughter has been attending Rocksteady for over a year and she loves it! It's really helped her confidence and she's in the same band as her friends so they all have fun together. Dan, the instructor is great with all the children and it's the only school club my daughter has wanted to attend for longer than a term. She's also recently achieved a Trinity College certificate which feels really special, especially at 5 years old.

20 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Jim,

Thank you for your 5* review!

It's great to hear that your daughter has been enjoying her Rocksteady experience and that it's helped grow her confidence along the way - that's what band lessons are all about!

It's also a wonderful achievement to receive a certificate as part of our exam-free, Ofqual-regulated, Trinity Music qualification, and she should be really proud of herself.

Many thanks for sharing,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Rocksteady rocks!

My son is really enjoying the Rocksteady sessions! Any time I’ve contacted customer services, I was dealt with courteously and efficiently.
I would highly recommend Rocksteady, the kids beam with joy when performing for parents/carers :)

20 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Suzi,

Thank you for this lovely review!

It's great to hear how much your son looks forward to his Rocksteady lessons. The end of term concerts really are something special - there's nothing quite like seeing your child shine as they showcase everything they've learnt!

Many thanks for sharing,
Rocksteady Music School

Avaliado com 1 de um total de 5 estrelas

I've been paying for my son to learn…

I've been paying for my son to learn how to play the keyboard for a year now at nearly £50 per month. I got a keyboard out of the spare room last weekend and a music book to go with it. He looked horrified. He's never seen musical notes and asked what they were. Just what have this company been teaching my son for the past year?. It seems they pick a some and teach the children different parts of songs with different instruments and then put them together to do a performance.
There isn't any instrument learning at all. Don't waste your money. It honestly isn't worth it.

18 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Simon, thank you for your feedback and we're sorry to hear you haven't been happy with your son's progress in his band lessons.

Rocksteady teaches children to play music together as a band by focusing on fundamentals such as timing and synchronisation, alongside introducing instrument technique and performance skills. This approach teaches music as a language through listening and playing, rather than through traditional music theory or notation, which is what makes it accessible and engaging for all children - regardless of previous musical experience.

By learning alongside their bandmates, children not only build musical skills but also develop confidence, teamwork and social skills that go well beyond the instrument itself. Working through a unique curriculum of up to 300 instrumental, musicianship and performance skills, all Rocksteady children also have the opportunity to achieve an exam-free music qualification, accredited by Trinity College London.

If you'd like to chat through this further, please do give us a call on 0330 113 0330 or email info@rocksteadymusicschool.com and we'd be happy to help. You can also keep track of your child’s progress through your termly Rocksteady Roundups which is a visual summary of everything they have been learning in band lessons.

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Rocksteady has been great

Rocksteady has been great , Stuart is really good with the children and treats everyone with respect and is fair , I loved seeing the concerts and couldn’t recommend i enough

21 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Vickie,

Thank you for your 5* review!

It's great to hear how much you've enjoyed watching the concerts - these are always such a special part of the Rocksteady experience as children get to showcase what they've learnt for friends and family.

Many thanks for your recommendation!
Rocksteady Music School

Avaliado com 1 de um total de 5 estrelas

unprofessional and not consistent experience

band leaders consistently fail to attend the classes leading to them having to be rescheduled and provided by cover teachers. they definitely don't progress as much as they could and then you have the leader saying they didn't have much opportunity to practice when they do their shows. Very unprofessional. nice for kids to have a first contact with the different instruments but don't expect more than that.

21 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Marcelo, thank you for your feedback and we do apologise for the disruptions to your child's band lessons this term.

We know how much children value and look forward to their Rocksteady lessons, and how important a consistent learning environment is for their musical progress. Whenever a band leader is unable to teach, we do everything we can to arrange cover to minimise disruption and ensure bands feel prepared and confident for their end of term concerts.

Our dedicated cover band leaders are extensively trained to pick up a class at short notice and deliver lessons in line with Rocksteady's unique curriculum, so children can continue to enjoy the high-quality band lessons they're used to - unfortunately it isn't always possible to arrange this cover and we're so sorry for any missed lessons this academic year.

A member of our customer service team will be in touch regarding your experience and your regular band leader should now be running lessons as normal for the remainder of the term.

In the meantime, please don't hesitate to get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com of you'd like to chat through this further.

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Pleasure and confidence

My two boys absolutely enjoy their music sessions one paying guitar and the other keyboard. Since playing they are more confident and the concerts giving them excitement of great achievements and belief that by practicing great results are seen!

17 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Lara,

Thank you for sharing this wonderful feedback!

It's great to hear that both of your boys are enjoying their band lessons and growing in confidence. Knowing that the end of term concerts have given them that sense of achievement and belief in themselves is exactly what the Rocksteady experience is all about.

Thanks for sharing!
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

My Grandson has been part of Rock…

My Grandson has been part of Rock Steady for some while.
He throughly enjoys it and loves performing in the end of term concerts when we as parents/carers get a chance to see all his progress as do all the children and teachers at school, it’s always a happy event!
The tutor Jacob is particularly brilliant and his enthusiasm, encouragement, support and care for the students is particularly outstanding!
He commands respect without any need for unnecessary firmness as he engages the children in such a way they remain focused.
I find Rock Steady a company easy to deal with and quick to respond if I have a query.
Thank you Jacob and Rick Steady!

16 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Celia, thank you for taking the time to leave this lovely review!

It's brilliant to hear how much your grandson enjoys his Rocksteady experience and that the end of term concerts have been such a highlight. Seeing children take to the stage and showcase everything they've worked towards is such a special moment for everyone involved.

Jacob will be really pleased to receive this feedback too!

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Incredible

My daughter attends Rocksteady, she’s gained so much confidence during this time outside and inside school all her teachers noticed the difference in her. Tom has been incredible with helping my daughter with her nerves when she is performing he has an amazing way with the kids and I cannot fault his energy that he brings for all the kids.

8 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi there, thank you for this wonderful review!

It's so lovely to hear how much your daughter's confidence has grown, both in and out of school, and that her teachers have noticed the difference too!

It's also great that she's been able to overcome her nerves when performing, and that Tom's energy and enthusiasm have made such a difference to her and the rest of the band - he'll be really thrilled to hear this.

Many thanks for sharing,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Rocksteady truly go above and beyond in…

Rocksteady truly go above and beyond in helping children grow in confidence through playing in a band. It’s become something my kids genuinely look forward to every single week.

After years of being part of the programme, I recently experienced some financial hardship and reached out to customer services. They were incredibly understanding and supportive, offering a bursary until the end of term. This made an unbelievable difference to my children’s wellbeing and meant they didn’t have to miss out on something they love.

I’m so grateful for their kindness and commitment; not just to music, but to the children and families they support. Highly recommend!

7 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi there, thank you so much for taking the time to leave this review!

It's great to hear how much your children enjoy being part of Rocksteady - and that it has become such a highlight of their week!

Giving as many children as possible the chance to experience the joy and wellbeing benefits of music is really important to us, and we're delighted we were able to offer bursary support so your children can continue their musical journey.

Many thanks for sharing!
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

My boy loves Rocksteady

My boy loves Rocksteady, really brings him out of his shell! Would highly recommend.

6 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Elliot, thank you for your 5* review!

It's great to hear that your son is enjoying his Rocksteady experience and that it's helping boost his confidence. It's wonderful to see your child thrive while learning to play music alongside their bandmates.

Thanks so much for the recommendation!

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Brilliant

Rocksteady has been a great experience for my daughter. She has loved it. Damon is absolutely brilliant with so much positive energy. He really inspires the kids. They learn so much more than just how to play an instrument, but how to play together, how to perform and how to support each other. Thoroughly recommend

1 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi there, thank you for this brilliant review!

It's great to hear how much your daughter has enjoyed her Rocksteady experience. Learning to play together as a band, support each other and perform on stage are all such an important part of the journey, and it sounds like she's been loving every moment of it.

Damon will be so pleased to hear your kind words too!

Many thanks,
Rocksteady Music School

Avaliado com 5 de um total de 5 estrelas

Learning something they want to learn!

My son has been going to RockSteady sessions since January - he missed the first term due to needing some surgeries. Customer service was amazing, they were kind and caring, and refunded our tuition fees without us even asking - they called to check up on our son’s progress before restarting our direct debit. Now to the sessions - our son loves them! he’s not just learning lyrics and how to perform them, he’s made new friends, he’s learning how to work with the rest of the band for the best sounds, he’s learning to listen (!!) and he’s learnt to believe in himself! We watched our first concert today - all of the bands did amazingly, the energy of the teacher (Duncan), the smile on their face watching their bands perform and they way they communicated with each child totally warmed my heart! Our son and his band were up last, and to see our boy and his friends loving performing and oozing with confidence is so nice - school is hard, the pressures of growing up are hard, and this gives them all the freedom to be themselves, and to learn something because they want to learn it… Highly recommend!!

1 de abril de 2026
Avaliação não solicitada
logotipo da Rocksteady Music School

Resposta da Rocksteady Music School

Hi Nicola, thank you so much for taking the time to leave this wonderful review!

It's lovely to hear how far your son has come since January, from learning to listen and work together with his bandmates, to stepping on stage and performing with real confidence. Giving children a space to enjoy music and be themselves is what Rocksteady is all about and it sounds like he's having an absolutely brilliant time.

What a moment to see him and his friends at their end of term concert loving every second of it!

Thanks so much for sharing,
Rocksteady Music School

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