Tony guided us through our sofa buying with great attention to detail and consumate charm. He went above and beyond to make sure we saw all options for fabric, scatter cushions, legs, and even opene... Ver mais
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We are totally indebted to Holly Ambrose who was fantastic in getting our home back together after a flood. We have never used an interior designer before, and didn't realise Roomes offered that serv... Ver mais
My husband and I visited Roomes recently and were very impressed. Everyone we spoke to was polite and helpful. Jennifer helped us with some dinning room chairs we were collecting and Joanne... Ver mais
We have always used Roomes to purchase our home furnishings. We went to view our next venture into furniture. met Suki, and subsequently Holly the interior designer and Ricky. They were all ve... Ver mais
Detalhes da empresa
Escrito pela empresa
For leather sofas, fabric sofas, dining room furniture, bedroom furniture, beds, kitchen furniture, flooring, carpet & rugs
Informações de contato
22-24 Station Road, RM14 2UB, Upminster, Reino Unido
- 01708 255300
- reception@roomes.co.uk
- www.roomes.co.uk
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Hi well the store itself may be ok,PARKING FINE
Hi well the store itself may be ok, but using the St Lawrence car park should be a deterrent to all.You will get a £100 fine from Napier Parking if you cannot get the technology to work even if you leave the car park immediately .Most stores disasociate themselves from the parking company with blah blah, however I will never use Roomes again or any store with similar issues.
Great service from Roomes
The sales exec Tony was incredibly helpful and gave us so much time and advice picking our suite and materials…. first rate customer service.
Purchased four dining chairs from this…
Purchased four dining chairs from this excellent store. Helped by Tony Neill who was very helpful didn’t rush us and explained different options. We have purchased lots of goods from this store over the last 25 years and always found them to be friendly professional and good value.
Fantastic Interior Design service
We are totally indebted to Holly Ambrose who was fantastic in getting our home back together after a flood. We have never used an interior designer before, and didn't realise Roomes offered that service. Holly gave us the confidence to go with designs we would never have followed through on our own, she listened and suggested. We now have an amazing new-look home which we absolutely love! We can't recommend Holly highly enough.
Top class service
Wonderful service from Tony in helping my parents to choose their new sofa and chair. Tony happily listened to their wants and needs and answered all of their questions with exceptional product knowledge. I would not hesitate in recommending Tony and Roomes to anyone as customer care and satisfaction is the priority.
Another successful visit to Roomes!
We have been buying our furniture from Roomes for quite a few years and never had a bad experience. This time was no exception, Tony Neill was polite, friendly and helpful throughout the ordering process, making the purchase a pleasurable experience.
Its great to be able to support a local family owned business.
We will definitely be back in the future.
New Dining suite purchase
We have just bought a new dining table & chairs from Roomes, & the customer service is second to none.
Our sales advisor was Tony Neill, he spent time explaining the different options available, in a friendly & unrushed manner. This is our third purchase from Roomes, & would thoroughly recommend them.
Very helpful
Very helpful, informed staff - Ben Bhachu.
Understood their products, listened to our requirements and made the whole process very easy. Particularly appreciated being given time to make our decision.
Excellent customer service from Tony
Excellent customer service from Tony. He looked after us and made sure we got exactly what we wanted, even if it meant moving furniture around so we could get a better visual. Thanks Tony
Lovely experience
Lovely experience. Tony is a lovely and knowledgeable salesman. And I’m thrilled by my choice and the sales price. So thank you
Ben was excellent
Ben was excellent, helped us choose the right fabrics to suit the sofa and room it will be used in
Superb Service & Advice!!
I came into Roomes Bed Department for some advice re:pillows and helping to improve the quality of my sleep. I had the pleasure of being served by Ricky and Suki who both were very patient as I tried many pillow options on several beds. I was advised regarding correct sleep posture and what would suit me personally.
I was very pleased that finally I have found a pillow to suit.
Thanks to both Sales staff as their knowledge and advice will hopefully help my restless nights be over moving forward!
Fantastic service..and I will be recommending Roomes to all my friends and family.
Amazing service
Amazing service. I purchased a sofa, chair and stool this week. Took me 3 days to choose! Gabriella was amazing, very patient and professional and helped me with colour choices. Will definitely be shopping there again.
My husband and I recently purchased a…
My husband and I recently purchased a sofa, armchair and footstool from store. Ben took our order and was extremely helpful and very knowledgeable. Great customer service received from Ben! We look forward to receiving our items and visiting the store again very soon.
Ordering a settee with Gabriella
Gabriella, served me really well, answered all my questions throughly. She was also bright, patient and very kind. I am one very happy customer. I look forward to receiving my settee set that I have ordered.
I highly recommend this lady and Roomes Stores.
Kind Regards, Upminster Resident
Conducive environment
Valued the ability to walk and browse without being badgered by salesperson. It was on our second visit that we requested the help of a salesperson, Gabriella, and received the necessary help to complete our purchase.
Absolutely fantastic service
Absolutely fantastic service, jenna and her colleagues have given me outstanding service. Very personal, professional and just a delight to deal with. I will certainly be shopping here again. I highly recommend this company.
Purchasing new sofa
Gabriella was very knowledgable and friendly and made the whole process very enjoyable!
A very satisfactory experience
We went to Roomes wanting to change our sofas, as we have found it to be a well presented store with a good range of furniture options. We were met by Tony in the furniture department who greeted us in a friendly and professional manner. He was very helpful and gave excellent advice, spending a considerable amount of time with us. He happily answered all of our questions and put our minds at rest. All in all a very positive experience, and have no hesitation in returning to the store for further items in the future.
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