Root Cause Clinical Avaliações 127

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently attended the root cause clinic as my 4 year old daughter is suffering from alopecia areata. Will was very knowledgeable and helpful. As a mum it has been a very anxious time but Will put m... Ver mais

Avaliado com 5 de um total de 5 estrelas

First visited Will in Glasgow in August last year after many sleepless nights worrying about hair thinning. Will was really knowledgeable in all aspects of hair loss and scalp care. He explained thing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having been on a hair ‘journey’ for several years I simply wanted reassurance that what I have been doing for a decade was still working. Will is really approachable and highly knowledgeable about a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Met Will for an in person consultation due to my suffering of seborrheic dermatitis. I was suffering with an inflamed, itchy, and oily scalp which was causing pain and hair loss. After visiting a derm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor de Saúde

Escrito pela empresa

We offer you a professional and clinical diagnosis for hair loss and scalp health anxieties. We offer global video consultations in the comfort of your own home or in-person consultations in one of our clinics across the UK. Our diagnostic approach leads to a more effective prognosis and outcome for our clients. You can expect person-centred consultations delivered in a safe and supportive space. Be assured that you will access a professional standard from a trusted brand. Don’t rely on Dr Google, let us help you in your health journey.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

127 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Helpful

Wil is both professional and approachable -my appointments with him have been positive and helpful. I would recommend Root Cause Clinical to those with anxieties about hair loss

12 de dezembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

I attended an appointment with the…

I attended an appointment with the lovely Will last Friday..I was nervous and got news that made me feel a bit sad.. however the service provided was first class.. so informative but mostly so kind and respectful..there was no hard sell on treatments or wonder products which I found refreshing and was relieved.. I am so happy I went and an so looking forward to my follow up appointment.. all in all an amazing service ❤️

12 de dezembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for taking the time to share your feedback, and bravely describe your hair journey. We are glad you found the service kind and respectful.

Avaliado com 5 de um total de 5 estrelas

Wil explained everything in detail what…

Wil explained everything in detail what was going on with my scalp and showed me the hair follicles under microscopic via iPad, gave me specific treatment to follow which wasn’t full of harsh chemicals or too expensive.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for your feedback it is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Great service, advice and support

Great service with comprehensive assessment, advice and support, carefully explained the cause of thinning hair and treatment options, many thanks, highly recommend

2 de dezembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for taking the time to provide us with your feedback it is greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Exceptional knowledge and compassion

My 9-year old daughter has been suffering hair loss since summer woth no apparent cause (GP, bloods etc). We booked an appointment with Wil who, first of all, was amazing with our daughter (addressing her directly, involving her in all conversations), secondly the breadth and depth of knowledge was fantastic. Further, we were emailed a full breakdown of the meeting the very next day. We left reassured and with a plan to move forward with. Highly recommended, and hugely grateful.
PS. The welcome we had when we arrived at reception was also superb - could not have been nicer!

4 de dezembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for taking the time to offer this feedback. We are delighted that your daughter found the experience comfortable and was able to understand the hair challenges and what options were available. Thank you for trusting us with your health concerns.

Avaliado com 5 de um total de 5 estrelas

Hair Thinning

Having experienced hair thinning and tried various methods to improve my hair, I decided I should consult the experts. The appointment and process prior to the in person consultation was easy to follow. Will performed a very thorough consultation and thankfully, had some solutions for me. Thank you Will x

27 de novembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback. We are delighted you received a helpful consultation.

Avaliado com 5 de um total de 5 estrelas

Great companie

I had an appointment with will flesson at root cause clinic I was very nervous at first thinking nothing could be done about my hair but will put me at ease explained everything in great detail and gave me hope recommended which treatment to get prescribed of my doctor I would highly recommend this companie

21 de novembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for sharing your experience with us. We are delighted you felt at ease and received the care you needed for your hair health concern.

Avaliado com 5 de um total de 5 estrelas

Worth The Money

My appointment with Wil Fleeson was so reassuring and informative. I was nervous and quite stressed beforehand but felt very relieved afterwards. Seeing a tricologist is expensive but it was definitely worth the money. Mr Fleeson was extremely thorough and professional and the report I received after my appointment gave me all the information I needed. Thank you.

3 de novembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for taking the time to review our services, we are grateful for your feedback and knowing you have benefited from a professional consultation.

Avaliado com 5 de um total de 5 estrelas

Positive experience

Lisa at Root Cause was amazing! She made me feel relaxed and listened to. I wasn't sure what to expect from my consultation but I left feeling positive and hopeful that I now have some answers for my hair loss and a plan of how to tackle it. Thank you so much!

27 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for your feedback on our service. We are especially pleased to hear you left feeling positive after a relaxed consultation.

Avaliado com 5 de um total de 5 estrelas

Aileen

I had an appointment with Wil. I've suffered hair loss for many years without any real explanation from GPs or dermatologists. Doctors didn't care really, but the issue was seriously undermining my self-confidence and causing a lot of anxiety. I'd given up hope and was convinced medication I'd been given for an underlying condition had finally caused permanent damage. I was wrong. Wil was thorough in his examination, was kind, approachable and understanding in attitude, and clearly explained what was happening. I felt very much at ease and in good professional hands. I now have a treatment plan and hope is back(!). Highly recommended.

27 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for sharing your experience with our services, and we look forward to hearing how your treatment plan is doing

Avaliado com 5 de um total de 5 estrelas

Brilliant experience overall

I had an appointment with Wil. I’d made the appointment following some hair thinning. I was immediately at ease with how friendly and approachable Wil was from the initial welcome.

He went over my answers to the pre-appointment survey, asked some follow ups and explained clearly everything he was looking at and why. No overwhelming jargon, while not being condescending. After my scalp was checked (a new experience, I didn’t think I’d ever see my scalp hugely magnified!) he gave me an explanation and some suggestions to help regrow my hair faster should I be wanting to take that option.

There were no hard sells or pressure to take a certain treatment route. I couldn’t recommend him or RootCause more. I’ll recommend them to anyone who asks or to anyone who is considering seeing a specialist.

13 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for your feedback, we are delighted you felt at ease and the approach helped you understand your scalp condition.

Avaliado com 5 de um total de 5 estrelas

Rapid hair loss and thinning

After losing hair rapidly and being distressed about this I booked an appointment with Wil, I was so glad I did as recently having had breast cancer assumed hair loss was to do with hormone tablet I was on when in fact blood tests showed deficiency in vitamins, left the appointment feeling happy with information and help provided by Wil that if I deal with the vitamin deficiency then hair loss should be temporary and will grow back….Thankyou

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for sharing your experience with our service and how it helped you understand what was happening to your hair, particularly after such a difficult time health wise. We look forward to hearing how your hair journey progresses

Avaliado com 5 de um total de 5 estrelas

Consultation with Wil

I visited Root Cause, Glasgow on 9 October 2025 and saw Wil. Before my visit I completed a Pre Consultation Survey and uploaded photos of the problem areas on my scalp.  Wil also wanted to see my Blood Test results too which were also forwarded on before my visit.  
Wil really cared and explained everything to me in a way I understood.  I have come away with a treatment plan and will return for a visit in 12 weeks time to see how things are progressing.  
Would highly recommend Wil to anyone suffering hair loss.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for providing us with your feedback. Our preparation protocols are really important so our trichologists can focus their time during the consultation discussing your likely diagnosis and treatment pathway

Avaliado com 5 de um total de 5 estrelas

I had an incredible experience at Root…

I had an incredible experience at Root Cause! Wil, was absolutely brilliant — incredibly thorough yet explained everything so clearly that I was able to understand every step of the process with ease. It was such a relief to finally feel informed and confident about what’s going on with my hair and scalp.
A big thank you as well to Vicky, the co-founder, who made the whole process smooth, friendly, and efficient from start to finish. The attention to detail and genuine care from both of them really stood out.
Overall, I couldn’t have asked for a better experience — I finally feel like I’m getting to the root cause of my issue (pun intended!). Highly recommend to anyone looking for expert, compassionate, and professional care.

8 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for sharing your experience with Root Cause Clinical. We are delighted you received information on your hair and scalp, and as you say getting 'to the root cause'.

Avaliado com 5 de um total de 5 estrelas

Consultation with Wil following acute and severe hair loss

I attended the clinic to see Wil on 1st Oct, after an acute onset of severe hair shedding, which was extremely distressing.
I was met with warmth and kindness which put me at ease. Wil was very thorough and I felt confident that the assessment was much more holistic that I had previously experienced.

Wil explained everything as he progressed through the consultation and arrived at a diagnosis and treatment plan. He provided me with confidence in his expertise and some hope for a positive outcome.

I received the report from Wil very promptly, and I will follow the treatment plan suggested for 12 weeks. I will attend a follow up consultation with Wil to assess the situation.

Based on my experience at the clinic, I would highly recommend making an appointment to see Wil with any scalp or hair concerns. A very positive experience - Thank you.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for sharing your experience with our Root Cause trichologist. It is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

very didatic and attentive professional

Mr Wil Fleeson was very didatic explaining my health issues that were causing my hair loss and proposing a path of treatment. His report is very informative and the treatment plan is affordable and easy to follow.

29 de setembro de 2025
Avaliação não solicitada
logotipo da Root Cause Clinical

Resposta da Root Cause Clinical

Thank you so much for sharing your feedback on your consultation. We are delighted you felt informed and had an appropriate treatment plan that accommodated your needs.

Avaliado com 5 de um total de 5 estrelas

Very positive experience

I visited Will a week ago with concerns about chronic hair thinning. I had already submitted a pre clearance consultation questionnaire and I was impressed with his empathy, real listening to my concerns and professionalism. He gave me real hope that something effective could be done. I have now ordered Minoxidil through Will’s clinic and will be returning in 6 months for a review. The written report was sent to me quickly (though Will had already given me a verbal assessment at my appointment) and was genuinely informative.
The impact of my hair problems on my confidence has been considerable over the years and I now have a sense of hope that something can be done. Highly recommend

23 de setembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for taking the time to offer feedback on your recent visit. We are delighted you had an empathetic service and a comprehensive report. We understand the impact of hair health concerns and want to offer the best client-led service possible.

Avaliado com 5 de um total de 5 estrelas

Six month review

I visited Wil today for a six month consultation after my initial visit in March 2025.
I visited in March as I’d noticed that my hair seemed to be thinning and was anxious to see what could be done.
Wil explained that my hair was growing back in much thinner strands and this explained the loss of volume.
He explained that a solution containing Minoxidil with oestrogen would help with growth and that we should see the difference in six months to a year.
At today’s visit Wil was able to check my hair density and inspect the hair follicles and after six months there is considerable more hair growth and the hair follicles are much thicker - absolutely ecstatic!
I will continue with the solution and will be back to see Wil in another six months.

29 de setembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for sharing your feedback and the impact of the treatment after six months. We are delighted you are being supported in your hair health.

Avaliado com 5 de um total de 5 estrelas

I attended recently due to hair shedding

I attended recently due to hair shedding. Felt vey welcome, and Dr Fleeson was friendly and concerned, explaining things in a way I could understand. Was quick to follow up with his report and recommendations. highly recommended.

24 de setembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you so much for providing this feedback, we are delighted you felt welcomed and given knowledge that helped you

Avaliado com 5 de um total de 5 estrelas

Excellent Service - Worth Every Penny!!!

Excellent, I attended the consultation with my mother in law who has been suffering with hair loss for some time. Dr Will was able to provide reassurance to my mother in law and actions she can take to help with her hair. Dr Will knows his stuff and offers a calm and non-judgemental space. My MIL is so happy and optimistic for the future.

19 de setembro de 2025
Avaliação não solicitada
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Resposta da Root Cause Clinical

Thank you for providing us with such helpful feedback about the reassurance your mother-in-law was given

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