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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Working with ROVE was a TOP NOTCH experience! The clothing is not just beautiful, elegant, and classy; it is also very unique! I purchased the SUNCHASER dress in light blue and it’s absolutely perfec... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service was really impeccable, wish all online stores were like that! I was unsure about the sizing but almost all fit like a glove. I sent one dress back with a return label i got from their... Ver mais

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER FROM HERE. I submitted a return and have not received my refund and this company has ghosted me - it has been weeks and I’ve sent three follow up emails and they are not responding. They... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I absolutely love ROVE. I’ve purchased their pieces for myself before and the quality, comfort and effortless style are always beautiful. I recently placed an order as a gift for a friend who’s j... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Women's Summerwear Label - Designed to last in Byron Bay | Obsessed with French Flax linen - Need help? Our team will be happy to assist - Contact us on our website or email hi@rovedesigns.com for assistance.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

55 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Worth the price!!

Working with ROVE was a TOP NOTCH experience! The clothing is not just beautiful, elegant, and classy; it is also very unique! I purchased the SUNCHASER dress in light blue and it’s absolutely perfect!! I am 5’9”, 175# & 36C. The XL fits like a dream. For reference, I usually order a medium or large in most other brands. I followed the size chart and it was true to size.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience and love my Rove outfits

Customer service was really impeccable, wish all online stores were like that! I was unsure about the sizing but almost all fit like a glove. I sent one dress back with a return label i got from their website and my refund came through really fast.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this brand!

I love this brand!! I have ordered a few items now and have always had a great experience. My last dress was pre-ordered as it was out of stock, but they kept me updated and arrived perfectly.

18 de março de 2026
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

We’re so glad you’ve had a great experience with us, Olivia!

Pre-orders can take a little extra patience, so it means a lot to hear that you felt well looked after - so happy you love your dress!

Avaliado com 5 de um total de 5 estrelas

Best linen pieces

I keep coming back for more colors because I wear them all the time and they just feel so nice. Never had issues with refunds or email replies.

5 de março de 2026
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Thank you Lizzy! We love hearing this.
Pieces you reach for again and again are exactly what we design for.

So glad you’ve had such a smooth experience with us!

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE. I submitted a return and have not received my refund and this company has ghosted me - it has been weeks and I’ve sent three follow up emails and they are not responding. They seem to plan on keeping my $500+ dollars and I’m going to have to pursue legal action to get it back.

21 de março de 2026
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Hi Rebecca,
We’ve looked into this and can confirm your return was received and a refund was initiated on our end.

A chargeback was raised at the same time, which meant the original refund couldn’t be completed as the payment was then handled directly by the bank.

Our team has been in touch via email and will continue to assist - if anything still needs to be resolved, you’re always welcome to reach out, and your bank will be able to provide further updates as they’re now managing the transaction.

Avaliado com 5 de um total de 5 estrelas

Love this brand!

I've ordered probably 10 times over the years because the quality is always so great. I've exchanged a couple of times to different colours but usually get my size right first go.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Thank you so much, Dana! We’re so glad you keep coming back to us.

So happy you love the quality and have found your perfect fit!

Avaliado com 1 de um total de 5 estrelas

Less than happy

Updated: I did finally receive a refund.
They acknowledged receipt of my return, only to ghost me on a refund. It's been 3 weeks since they received my returned item (which took FOREVER for them to receive... oddly). And now nadda. No refund. my requests (no phone # is available) via email have been ignored.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Hi Nandeena, thank you for updating your review - we’re glad to hear a refund has been received.

We weren’t able to locate an order or any emails under your name, so we weren’t able to assist at the time. Our team is always available via hi@rovedesigns.com or the chat on our website and aims to respond as quickly as possible - if anything still needs to be resolved, we’re always happy to help.

Avaliado com 5 de um total de 5 estrelas

Beautiful quality and fit

Beautiful quality and fit. I’d been considering buying from here for ages after seeing them on Insta - finally did at last. Their dresses are beautiful. I’m a size 10 and their size 10s are a perfect fit for me. Will be ordering more.

29 de novembro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Thanks so much, Larissa! So glad you finally gave us a try.

Love hearing the fit was perfect - can’t wait to have you back!

Avaliado com 5 de um total de 5 estrelas

I absolutely love ROVE

I absolutely love ROVE. I’ve purchased their pieces for myself before and the quality, comfort and effortless style are always beautiful.

I recently placed an order as a gift for a friend who’s just had a baby and is feeling a little body conscious. The team went above and beyond, they added extra care to the wrapping and made the parcel feel truly special.

Exceptional customer service, gorgeous pieces, and such a thoughtful, kind team. Highly recommend!

21 de novembro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Tania, this truly means a lot to us.

We’re so glad you’ve loved your pieces and it’s incredibly special to hear your gift felt just right for your friend - we’ll be sure to share this with our team.

Avaliado com 5 de um total de 5 estrelas

Quality dresses

LOVE my dress! I purchased the marigold daydream midi dress and it’s absolutely perfect. Exactly how it looks on the website, fits like a glove and shipping was so quick. Will definitely purchase from rove again!

30 de outubro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

So lovely to hear this, Chelsea!

The marigold DAYDREAM Dress is such a beautiful piece - and it means a lot to know it lived up to expectations when ordering online.

Avaliado com 5 de um total de 5 estrelas

Even my wedding dress is from Rove!

I’ve loved Rove for years! Their linen pieces fit perfectly, hold up beautifully after washing, and even my wedding dress came from them. Can’t wait for the next collection!

22 de outubro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

That’s so special to hear Ivonne! Especially that you chose ROVE for your wedding dress.

We love knowing your pieces have stayed beautiful over time. Thanks so much!

Avaliado com 5 de um total de 5 estrelas

LOVE my pieces & such helpful customer service!

I was hesitant at first as I didn’t know which size to pick but the whole experience was such a positive surprise!
I wish more online fashion stores were like this - I got instant help via the chat re sizing and when I wanted to exchange one of the pieces as I prefer a smaller fit, it was free and super quick!
Love love love the quality and the whole shopping experience was super smooth. I am wearing my linen shirt non stop and need to get more colours.

5 de setembro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Laura, so great to hear this.

We know sizing can be tricky online, so it means a lot that you felt supported and everything felt smooth from start to finish.

Avaliado com 5 de um total de 5 estrelas

Great quality and beautiful designs

Really great quality and beautiful designs and super fast shipping! I am so happy with my purchase.. I will definitely be ordering again!

2 de outubro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

So glad everything arrived quickly and you’re enjoying your pieces.

Thanks so much Sophie!

Avaliado com 5 de um total de 5 estrelas

Great designs & materials and a…

Great designs & materials and a dedicated customer service that makes possible the impossible. Rove has become a must in my summers and holidays 🙏 🧡

3 de outubro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Patricia, this is so lovely to hear.

So glad our team could help make it all feel easy - and that ROVE has become a summer staple for you!

Avaliado com 5 de um total de 5 estrelas

Love my pieces and great service

I ordered summer sets and love them, the colours are beautiful ! I returned one, the process was easy and the service was great!

27 de setembro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Thanks so much Sarah!

So glad everything felt easy and smooth throughout.

Avaliado com 1 de um total de 5 estrelas

The team have had my return in the…

The team have had my return in the warehouse for nearly three weeks. I’ve emailed them constantly to get my refund processed. I had 5 items returned which was over $600 and they only processed $119. Then I’ve had to email again to get confirmation that the rest of the refund was being processed. I have had minimal to no response from anyone. I even said I am going to call fair trading because they haven’t refunded the rest of my money. Their customer service is shite. It’s like no one knows anything. It’s hard when there is no contact phone number and have to rely on email. Still no response to the rest of my refund. I honestly will not buy from this company again. The lack of customer service is appalling. Don’t expect to be refunded anytime soon….

25 de setembro de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Hi Angela,
We’ve looked into this and can confirm your full refund was processed in two transactions, as the items were purchased across your original order and a separate exchange.

Both refunds were completed shortly after your return was received. If anything is still unclear, our team is always available via hi@rovedesigns.com or the chat on our website to help.

Avaliado com 1 de um total de 5 estrelas

Buyer Beware if Online Shopping

The item arrived and the color was very different than pictured. I had to make a return, and was charged a $10 return fee even though this wasn’t due to change of mind — it was due to misleading advertising of color on their website.

Additionally, my return arrived back to them over two weeks ago and I have yet to receive my refund. The materials may be quality, but the shopping experience itself is poor. Buyer beware if online shopping.

7 de agosto de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Hi Ashley,
We’re sorry your experience wasn’t what it should have been. Your refund was completed on September 3rd, and we’ve also refunded your return fee and sent through a gift voucher as a gesture of apology.

This was an isolated colour discrepancy, which we’ve since reviewed and corrected, as we know how important accurate colours are when shopping online.

If there’s anything further we can help with, our team is always available via hi@rovedesigns.com.

Avaliado com 5 de um total de 5 estrelas

Great quality!

I ordered sunchaser dress during the weekend (EU website), on Tuesday it was sent and on Thursday I already received It! The delivery was super fast, the quality of a dress is amazing! I will for sure order more clothes from your website, I'm in love with this brand :)

19 de junho de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Hi Maria,
Thank you so much for your lovely review and taking the time to write it! We’re thrilled to hear the SUNCHASER dress made it to you so quickly - and that you love the French flax linen quality just as much as we do. 🤍

We can’t wait to send more pieces your way soon. Thanks again for the kind words and support - it means the world to our small team!

With love,
The ROVE team

Avaliado com 5 de um total de 5 estrelas

My favorite dresses ever…

IN LOVE!! Even though I’m 5 months pregnant and feeling like a blowfish, I’ve never gotten so many compliments or felt so comfortable and beautiful in these dresses. I have the Alma dress in the terracotta red and loved it so much my mother bought me the yellow …..but think I might need the black and white versions too 😅

Everything came as described, and timely!!

14 de junho de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Hi Kate,
This absolutely made our day - thank you! We're so happy to hear you're feeling beautiful and confident (even at 5 months pregnant 💛), and the image of you glowing in the ALMA dress gave us the biggest smile.

Warm red and marigold are such a dreamy combo... and how lovely of your mum to treat you!

Sending you so much love (and compliments!),
The ROVE team

Avaliado com 5 de um total de 5 estrelas

Loved the dress I ordered

Loved the dress I ordered, colour as well as fabric, but the fit was slightly off unfortunately. Will definitely order again though, beautiful clothing and truly excellent customer service (e-mailed with Zoe and she responded very friendly and quick). Trustworthy site!

3 de março de 2025
Avaliação não solicitada
logotipo da ROVE

Resposta de ROVE

Dear K.S.,

Thank you so much for your kind words! We’re thrilled that you loved the dress, its colour, and fabric.
While we’re sorry the fit wasn’t quite perfect this time, we’d love to help find your ideal piece next time - feel free to reach out, and we’ll be happy to assist!

Also, we’ll be sure to pass your lovely feedback along to Zoe - she’ll be so happy to hear it. Can’t wait to have you shop with us again!

Best,
Carolin | ROVE

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