This was my first order and I found The customer service fantastic The tumbles and palm stones are such good quality I wouldn’t get them from anywhere else now. The delivery was very quick
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've been ordering from Rowell Rocks for a while now, and they’ve never let me down. The quality is always spot on. Everything arrives exactly as expected, and that consistency makes such a d... Ver mais
A empresa respondeu
I have purchased from this wholesaler twice. I was very happy with the quality of the crystals, but my last order, which was a sale, disappointed me. I attended a video sale, which was meant... Ver mais
A empresa respondeu
Amazing, family run crystal wholesalers. They are fab! Very friendly and are always quick to respond to any queries. Once you’ve paid for your crystals they are posted and received within 24-48hour... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Rowell Rocks has been a trusted supplier to the crystal and mineral retail trade for nearly 35 years. Founded in the late 1980s by Marilyn Rowell in her garage, it has grown into a respected family business known for its honesty, trust, and exceptional customer service. With a focus on offering a diverse selection of crystals from around the globe, Rowell Rocks is dedicated to providing excellent customer service with a persona touch.
Informações de contato
Unit 10C, Albion Mills, Albion Rd, Greengates, BD10 9TQ, Bradford, Reino Unido
- 01274 265880
- info@rowellrocks.co.uk
- www.rowelltrading.co.uk
4,6
Excelente
25 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fab company
Fab company! High grade crystals direct from source. Fair pricing and very good customer service - they really understand if you need a little longer to pay a basket and they are very understanding and welcoming. I’ve bought from Rowell for a while now and have never been disappointed! I will continue to work with this humble and friendly company. Such a huge variety of crystals too but their Brazilian Amethyst is just breathtaking.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Rowell Rocks Ltd.
Thank you Leanne! It's great to hear your feedback. We love having you as a customer!
Louie
We cannot be happier or more satisfied…
We cannot be happier or more satisfied with our experiences with Rowell’s. They don’t just provide excellent quality with their products, but they go above and beyond their customer service and super speedy and safe shipping. This adds a personal touch which retail in today’s world lacks.
We have and will continue to be a supportive fan, not just a customer of Rowell’s.
We would highly recommend & encourage Rowell’s to everyone within the crystal industry!
- Winterbottom Wonders Ltd
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Rowell Rocks Ltd.
Thanks Chelsea! Always a pleasure. Thanks for your continued support :)
Louie
Amazing service, beautiful crystals ♥️
Amazing service, super fast shipping, stunning high quality crystals ♥️ the best in the game, would 100% recommend!!!
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Rowell Rocks Ltd.
Thanks a lot Shak! We appreciate your custom :)
Louie
I will be more careful next time.
I have purchased from this wholesaler twice. I was very happy with the quality of the crystals, but my last order, which was a sale, disappointed me.
I attended a video sale, which was meant to offer big discounts. When I priced up my stock using other retailers as a price guide, I found the prices were the same as what I purchased them for. Shopping from a wholesaler is meant to be better in price, not the same as Etsy. Some crystals won't be able to sell for even £1 profit, which is really disappointing. So I wont be to quick to purchase again, sorry.
Agate Points
Blue Kyanite
Obsidian Pyramid
Labradorite slabs and more, but I haven't got around to checking everything.
I did get a good deal on some things, but I need to be more careful next time.
Some things are also labelled Sphallarite and flower Amethyst when they apparently are not.
1 de novembro de 2024
Avaliação não solicitada
Resposta da Rowell Rocks Ltd.
Hi Lisa,
We're sorry to hear that you were disappointed by low prices on Etsy. Unfortunately, more and more Etsy listings with extremely low prices are appearing from companies based overseas. Extreme undercutting like this affects crystal sellers at all levels, and we are as equally frustrated by it. However, our company ethos prioritises fair and honest sourcing and supply, and we endeavour to accommodate fair costs and prices throughout our stock range rather than cutting prices to compete with these Etsy listings.
We're glad to hear you were happy with the quality of our stock, and we hope you can partake in another of our wholesale Live Sales soon!
Louie & Lucy, Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.