Staff are good. Medication can be hit or miss at the Drumsagard Rowlands In Hallside. Seriously thinking of changing Pharmacy. Can the not have a Q to pick up prescription that have either been... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've been using Rowlands Pharmacy for several years now and I am always impressed with the ease at which I can order my prescriptions. From placing an order on their simple to use App I am kept consta... Ver mais
A empresa respondeu
The staff here at Rowlands/ Numark Greenlaw, Newton Mearns are consistently exemplary in their service, nothing is ever too much for them, they are genuinely friendly, yet stay professional at all t... Ver mais
A empresa respondeu
I would like to say how amazing Slobhan in the BRI pharmacy, I sometimes dread having to pick meds up with the queue and waiting times. She is always helpful helping people with babies, getting the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities
Informações de contato
Rivington Road, WA7 3DJ, Runcorn, Reino Unido
- 01928 750 548
- patientexperience@rowlandspharmacy.co.uk
- www.rowlandspharmacy.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Should be slightly quicker...
Having them delivered to my home is great. Gave you only 4 stars because sometimes the delivery can take more days than I expect. If I order on a Monday I expect it by Thursday latest - as an example - but overall a great service and highly recommended. I tell everyone about it!

Resposta da Rowlands Pharmacy
Brilliant!
So easy to order with the app, they have never let know me down. Even when my surgery hasn't sent the prescription which I wouldn't be aware of, Rowlands alerted me so I was able to contact my surgery - all round brilliant service👍

Resposta da Rowlands Pharmacy
Excellent service simple to order

Resposta da Rowlands Pharmacy
Above all the reminders I get when my…
Above all the reminders I get when my medicine is due and the safe packaging when delivered.

Resposta da Rowlands Pharmacy
Beamed down accurately
I have been using this pharmacy since Covid and would highly recommend. Thank you so much.

Resposta da Rowlands Pharmacy

Resposta da Rowlands Pharmacy
Great company,Easy to use app.
Great company,Easy to use app.
All orders delivered with no problems.
Would definately recommend.

Resposta da Rowlands Pharmacy
Easy to order
Easy to order and thankfully Royal Mail delivered promptly

Resposta da Rowlands Pharmacy
Unusual policy that doesn’t help
Extremely disappointed with Rowland’s policy of not allowing you to use Mounjaro pens strength 7.5mg for more than one month. They say they’re not a “maintenance level pen”. So having taken 5mg for a few months I stepped up to 7.5mg and would like to stay at this level until my body gets used to it. I don’t want to step up again to 10mg straight away. I’ve talked to several other pharmacists and been advised that there is no clinical issue with remaining on 7.5mg for as long as they work. Seems that Rowland’s policy isn’t common practice but by getting patients to step up to higher dosages will certainly generate more money. Can’t find anyone else that does this.

Resposta da Rowlands Pharmacy
Great experience with your staff member…
Great experience with your staff member Kyle at Bridgeton Cross, went the extra mile to ensure my partner was able to get her medication after some difficulties.
Top team!

Resposta da Rowlands Pharmacy
Excellent service
All the staff at Rowlands in Almondbury are always friendly and extremely helpful. They give great advice and assistance where necessary and ensure our prescriptions are correct. They are the best. When we had issues with prescriptions they told me what I needed to do and they then sorted it for me to make things easier. Thanks you

Resposta da Rowlands Pharmacy
Friendly and helpful
I’ve been collecting my daughter’s medication from this pharmacy (Bargarran) for a long time now and they have always been very helpful

Resposta da Rowlands Pharmacy
Great help and very friendly team
Great help and very friendly team

Resposta da Rowlands Pharmacy
Absolutely deplorable service .people…
Absolutely deplorable service .people collecting their prescriptions at the branch in Bart's hospital London have to wait more than one hour before their ticket number is called sometimes the wait is even longer. It is totally unacceptable

Resposta da Rowlands Pharmacy
Rowlands Pharmacy Hammersmith
If I could give them a minus score, I would. Just rude, inefficient - even the frst impression of the pharmacy is that it is a mess. Shelves littered with odd and dishevelled products and that is before you even get to the rudest staff imaginable. There is a guy on the counter who must hate his job (if he is there because he often goes walkabout and even his colleagues are hunting him down) as he is so blunt and rude when you ask for a prescription. He needs customer service basic training. if you don't like your job, do something else. The staff behind the scenes are constantly laughing and joking, despite the queues and we are all waiting and waiting. If this is not bad enough, they never answer the phone. Never. I have phoned direct and I have phoned through the hospital switchboard. Indeed, I have phoned 17 TIMES in the last four working days and not one time has someone picked up the phone. We even tested it once when we were in the pharmacy, when they were mucking about behind the counter - someone could have stopped messing about and picked up the phone and helped a customer, but no. They have the NHS contract, so what the hell, they just keep getting the money and that's about it. The NHS should seriously review this agreement. Their service is worse than terrible.

Resposta da Rowlands Pharmacy
The staff are so friendly and welcoming…
The staff are so friendly and welcoming
Always someone there to help with any questions or health issues n general queries
Collecting prescriptions is so easy not a long waiting time either which is always a plus. Great variety of products on the shelves for self care as well
Best Chemist In Kilwinning

Resposta da Rowlands Pharmacy
Smoking sensations service
This service was great. It is simple and efficient. Pharmacist was always pleasant and very helpful and supportive.

Resposta da Rowlands Pharmacy
Excellent staff and customer service I can only say praises about the…
I can only say praises about the service and about the staff. For two years I have been getting my medication fortnightly and they are extremely helpful and understanding. Several times I got confused and even desperate as it is quite hard to keep track of my orderds. In any emergency situation they sorted out my order.
One more thing which also shows their excellent customer service skills and the fact that they actually do care is that they already recognise my name on the phone. All in all I can only recommend the pharmacy.

Resposta da Rowlands Pharmacy
Extremely helpful staff
Extremely helpful staff, been using this pharmacy for years and always happy to help the family with anything

Resposta da Rowlands Pharmacy
Visited today for suspected…
Visited today for suspected tonsillitis. This Pharmacy does Pharmacy first and I was seen quickly. The pharmacist Haroon and other members of staff were brilliant, I was in and out with in minutes with antibiotic's no long waiting to be seen by a doctors and excellent service.

Resposta da Rowlands Pharmacy
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







