Royal Cars Avaliações 

1.194
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Royal cars are our first choice for and take the stress out of airport transfers Drivers arrive early, are courteous and very helpful with luggage. Vehicles are always immaculate. Easy online booking... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good driver, arrived a few minutes beforehand, which was reassuring. Knew his lane discipline, one felt safe. Only minus point (NOT the driver) was the app was telling me even ten minutes before t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic driver, had a great conversation about the dysfunctional management of Oxford traffic, we agreed on all points.Also he got me to my appointment on time as all buses were stuck in the gridloc... Ver mais

Avaliado com 4 de um total de 5 estrelas

We enjoyed our pick up, once we located our Driver, who said that he wasn't given our proper address…He was told to go Malt House which is 5 houses away from Snoqualmie. Once we were connected wit... Ver mais

Detalhes da empresa

  1. Táxi

Escrito pela empresa

Recognised as the largest private hire service provider in Oxfordshire, Royal Cars have been family run since humble beginnings, with only 4 cars. Situated in the celebrated University City of Oxford, they have been a staple of the community for nearly 30 years. With passion and drive they expanded and now offer the most diverse service available in the area. Currently Royal Cars boast a fleet of over 500 vehicles including 8 seaters, wheelchair accessible, executive and VIP vehicles, something for every occasion. Royal Cars is the greenest service in Oxfordshire with over 70% of the fleet being Hybrid. In an effort to offer the safest service in the region they are in the process of installing CCTV in all their cars. Also, all their drivers are DBS (Disclosure and Barring Service) checked and have undergone a medical examination before being licensed by the local District Councils, your safety is very important to Royal Cars. We accept all types of work, from local runs to airport transfers to long-distance pickups and drop offs, weddings and occasionally have crossed the channel. Also, we provide Home to School Transport with and without Passenger assistants. Take a ride with the largest, safest, friendliest, fastest and greenest service in Oxfordshire.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.194)

354 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Car arrived in plenty of time and was very helpful when we had to make a u turn after a minute because of a forgotten item. Lovely clean car, relaxing drive. Thank you

21 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our driver was very pleasant

Our driver was very pleasant, the journey smooth.
We requested a taxi on line. It arrived almost immediately. The automatic notifications were spot on.
Thank you.

15 de outubro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

There was a blockage en route and…

There was a blockage en route and instead of turning and trying to find an alternative route, which was possible (I discovered afterwards). I had to get out and walk for 12 minutes with a heavy bag. The driver still charged me full price.

13 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

App is misguiding both users and drivers

I have used Royal cars a lot in the past and they were always reliable. Last week I ordered a car at Oxford station using the App. It pulled up within 4 minutes, right in front of me. Super I thought. Two people got out and the app flashed saying the car was changed and now 20 minutes away. Someone else got into the car in front of me and drove off.

I then watched as the newly allocated car drove into Oxford and was three streets away saying 11 minutes to get to me. It then turned south and headed out of the city towards the ring round and went back to 19 minutes to arrive. At that point I cancelled. 20 minutes standing in the rain and the prospect of a further 20. No thanks.

These folks used to be great but the App is crippling them. Why would a driver already in the city centre head out only to come back in. There were no road blocks, traffic or issues. It was 8pm.

I wrote a nice letter of complaint and heard nothing back. No apology. Nothing. That says it all.

I won't use them again. My husband is infinitely more reliable.

8 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic driver

Fantastic driver, had a great conversation about the dysfunctional management of Oxford traffic, we agreed on all points.Also he got me to my appointment on time as all buses were stuck in the gridlocked traffic.

7 de outubro de 2026
Avaliação não solicitada

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