RS Car Sales Cheshire Avaliações 200

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently purchased a Mercedes CLA from RS Car Sales Limited and I couldn’t be happier with both the car and the service I received. The price was very competitive and the car itself is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brought a car from these guys yesterday, car was waiting for me on arrival, test drive offered immediately, small issue with the car i noticed on test drive, they took it straight into garage to have... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went in RS CAR SALES today to have a sports steering wheel fitted . While there they fitted doing me a service even though I hadn’t booked . Wheel looks fantastic I also had a judder on my car when p... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought a Tesla from here - the pre-sales and initial aftersales support was great, but after a few weeks, I had an issue with the charge port not opening when pressed, which the car said was due to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Concessionária de veículos motorizados
  3. Revendedora de carros usados

Escrito pela empresa

Prestige & Luxury Car Sales Cheshire


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

200 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

The guys were great

The guys were great, nothing has been any trouble,delivery from Glynn was seamless. Car is spot on, im so happy. Communication no problem, any messages replied to almost immediately. All done and dusted, more than happy to recommend, would certainly use them again !

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top service from a friendly team.

We were very pleased with the service received at R S car sales. Staff were very helpful & pleasant & helped to make our purchase run smoothly. They gave us a good fare trade-in price for our old car & I am very happy with my nice new shiny Merc GLB.
Thanks guys!👍

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I originally bought my 5 series BMW…

I originally bought my 5 series BMW from RS in July 2024 and I've been very happy with it. I contacted RS a few days ago to ask if they'd like to buy the car back as I am upgrading. They offered a good price which I accepted and the car was collected this morning and the payment made immediately.

Very happy with the service, thank you guys.

4 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience, No hassle.

Just had my Ford Focus ST delivered after seeing it online. At first I was a bit unsure about buying a car i haven't seen in person but with videos, photos and assurances from the dealer I went ahead with the purchase. The car was delivered with no issues and the car is excatly as advertised. Great service and complete honesty. Will be going back again for my next vehicle 👍.

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect sale

The guys at RS car sales made my buying experience seem effortless from the first phone call to the point of collecting my new car , nothing was ever too much to be answered or organised. Then not the mention great after sales, couple of months into owning my new car I had a slight issue with a minor part which was resolved in one phone call. Will 100% be returning in the future

3 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice and easy process…

Nice and easy process when originally going to visit the car, weren’t pushy in trying to sell the car either which is always good. Overall easy to deal with👍

23 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I purchased a Mercedes glc from rs cars…

I purchased a Mercedes glc from rs cars back in march of this year . The car was delivered to my but no warranty paper work saying that I had only 3 months,In July a fault came up saying ad blue tank empty but it was full as when I purchased the car I had filled it up with ad blue and only traveled 2k so called the team at rs cars and they just said its out of warranty . So no help from them . I was left with the repair cost.
Then since I received the car in march every month the tyre pressure light would appear with low pressure in one of my tyres . I’ve recently taken it for repair and was told that my car has been driving with run flats and standard tyres on which is not advisable as handling of the vehicle can be affected with potential loss of grip due to the run flats having stiffer tyre walls and respond to the braking and steering system in a different way to standard tyres as the tyre technician had notified me after inspection of my car and my insurance could be void due to modifications of the tyres So I emailed rs cars sales and asked them to rectify this problem as the car came with the tyres already on. I was told at first by Byron one of the team that Mercedes Benz don’t have run flats . Then I was told because I have owned the car for some months that it was NOT covered by warranty. But this problem has been with the car since I purchased it I’ve spoken with trading standards and have been advised to ask once more for the vehicle to be rectified by rs car sales before taking further action . SO PLEASE BE AWARE THAT AFTER SALES SERVICE IS VERY POOR AND HAVE YOUR PURCHASE CHECKED OUT BY THE AA .
In reply to your reply
It’s not been six months from time of sale as yet I brought the car on the 18 th of march 2025
No extended warranty was offered at time of sale and it’s not the problem that the tyres are different brands . The problem is that you put run flats with standard tyres which can be very dangerous and I put my children in the car for the past six months not knowing how dangerous the car can be when driving due to this
As for your unprofessional attitude in regards to the tyre technician and the remark that he is only there to make money then call Mercedes dealers yourselves and they will give you the same information that you should never put run flat tyres on the same car with standard tyres as it compromises the cars handling in a emergency situation and cornering at speed due to the side wall construction.

Also I will post the emails that Byron has sent me to show your future costumer what to expect when trying to rectify any problems that they will encounter with there purchase and the unprofessional manner to which he addresses to customers

Hi Dean,

Warranty does not cover punctures or tyres.

They don't come with run flat tyres either pal.

You're tyre technician is also misinformed as the tyres fitted as long as legal and the right size for the car are all thats needed insurance would never be cancelled if someone had some pirelli front tyres michelin rear tyres. Cars would not pass MOT would they if what he said was true.

It passed MOT pre sale and given we have not heard from you since purchase I trust the rest of the car is all good.
Many thanks

Byron

RS Car Sales Limited
In reply to your reply regarding that the car is safe please read the email that I have sent to rs cars as this will be going to trading standards with my case for you selling me an potentially unsafe vehicle

1 de setembro de 2025
Avaliação não solicitada
logotipo da RS Car Sales Cheshire

Resposta da RS Car Sales Cheshire

Dean,
First point to address you claim we sold you an illegal / dangerous / unsafe car.

We have not and if the car was presented for an MOT test again today and the same tyres were fitted as at point of sale with the same tread depths it would pass again.
It doesn't matter if you are misinformed, or what you think its simply black and white. That's it.

You purchased an older, higher mileage car a ‘67 Mercedes Benz GLC approaching 112,000 miles.
You declined the optional extended warranty.
You had the standard 3 month warranty.
You first experienced an issue outside the 3 months warranty period as you claim in your own review.
If the warranty isn’t valid and active we cannot claim. Its finished.
I don’t think it fair or reasonable to consider us the selling dealer of an older higher mileage car with thousands of components to be responsible when something stops working outside of that period.

You have now got in touch after 6 months telling us the car has different tyres across the front and rear of the vehicle and told us it is illegal.

It isn’t illegal to have different branded tyres.
The car passed an independent inspection and an independent mot pre sale. It would pass one again if presented in the same condition.

Tyres wouldn’t be a warranty item for any dealer.

They are also not an after sales item as you are being incorrectly advised by your ‘hiGhLY ExpERienceD tYrE TecHnIciAN’ they are illegal. Your tyre place only make money from selling tyres.

We did offer for you, after 6 months, to purchase 1/2/3 or 4 tyres at cost price and fit them for free. You have declined the kind offer. Instead you have left a one star review the lowest possible rating.

I also note that the only section of your review that uses any form of paragraphs is the copy and paste section of his email. It was nice to see a little grammar in the review even if it was from us and did break up the rest of it nicely.

Avaliado com 5 de um total de 5 estrelas

10/10 One of the best service!

Nothing but perfection from Tom and the staff at RS Car Sales! The service received from them is one of the best. Smooth and quick purchase process from start to finish. I would come back again! 10/10

29 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tom went the extra mile all the way…

Tom went the extra mile all the way through the viewing/buying experience...always available promptly to answer queries...and delivered a first class service on behalf of RS Car Sales Tom and the rest of the team are very friendly and accommodating and made sure I had all my evidence in place for tax and insurance together with the invoice etc. Dale also adjusted the settings to suit me and explained all the buttons and gadgets to improve my driving experience. They have great deals in place (my extensive comparative analysis and due diligence was conducted) and I am happy with my purchase. I would not hesitate to purchase again in the future. Thank you Tom, Dale and extended RS Car Sales Team

23/04/2026 Just to add....I do have a sensor/radar fault to contend with and Toyota Main Dealers diagnostic is that car was damaged/ repaired on the front (not disclosed to HPI) ....but 7 months later I'm still waiting for the Toyota Main Dealer to get the budget to buy the recalibration tool to Fix? the problem..........life is too short.....I have read the negative reviews.....it is as it is....cars are mechanical and will have problems......these guys at RS are great....sometimes they have to be a bit "ruthless"...if they cave in to "pussys"....they won't be here in business to get you great deals....I would have no hesitation in rebuying again from RS! I love my Toyota "Panther" Supra....Thanks again TOM!

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Review rs car sales

Bought a Mercedes CLA here two weeks ago—no issues so far.

Tom was very helpful. I was in and out

13 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pay Extra and Save Later

I bought the car and thought I was getting a good deal as it had everything I was looking for without breaking the bank. However, I’ve come to realise they plastered over the faults. There are multiple features in the car which they’ve covered over which cheap overlays which start to peel or the colour fades after being touched by a wet tissue! There are scratches which they temporarily cover that soon become apparent once it’s been through a car wash. I sincerely wish I had paid a little extra and bought the car from a more reputable seller and not some two-bit cowboy with the attitude of an angry toddler.

5 de julho de 2025
Avaliação não solicitada
logotipo da RS Car Sales Cheshire

Resposta da RS Car Sales Cheshire

A review left between 1am and 2am.

Pretty sure if you are using wet tissue to wipe parts of your car in the early hours you have some more deep rooted issues than the actions of the angry toddler and two bit cowboy business we proudly represent.

I assume your interior light works for flashing in the car parks in the small hours Paul?

I assume if this was genuine we would have some sort of contact from 'Paul' and would know about any issue or problem from a phonecall, email or letter ( perhaps written on soggy tissue).

All the best,
RS Hole

Avaliado com 1 de um total de 5 estrelas

AVOID THIS PLACE - SAVE THE HASSLE!

Avoid this place. One of the worst car-buying experiences I’ve had. From the start, staff were evasive and vague — like they didn’t want to be transparent. I tried multiple times to leave a deposit to secure a vehicle. They said they’d get back to me — they never did. I chased them daily, arranged a viewing for a specific date, followed up constantly… only to be told the car was sold.

To be clear — the car being sold isn’t the issue. That’s the nature of the business. But the way they handled it was unacceptable. After chasing repeatedly and clearly showing serious intent, they strung me along with no update, no confirmation, and clearly no intention of selling to me. It felt deliberate, like they just didn’t want to deal with me and would rather keep me waiting.

When you ask fair, basic questions about things like service history or condition, you're labelled as “tricky” and “hard to deal with.” Completely unprofessional. The negative reviews are accurate — their attitude comes across clearly, even on the phone.

They advertise cars that aren’t prepped or ready, just to generate interest, then go silent when it’s time to commit. A total time-waster.

Don’t be fooled by their “night edition” styling or cosmetic gimmicks. I’ve since had quotes — you can easily buy the spec you want from a proper, reputable dealer and have a wrapper do the rest for cheap. Sandblasting wheels, wrapping trims, replacing grilles — it’s all easy, affordable stuff. There’s no value in what they’re offering — it’s just dressed-up stock with poor service behind it.

I’ve now bought from a real dealership where the process was smooth, respectful, and professional. The difference is night and day. Save yourself the hassle — don’t waste your time with this company.

A company full of lies and decit. They clearly lied around aspects of the vehicle and not transparent.

BUY ELSEWHERE SAVE YOURSELF THE STRESS!

Appears from looking at the other responses - they have all the reasons in the book.

29 de julho de 2025
Avaliação não solicitada
logotipo da RS Car Sales Cheshire

Resposta da RS Car Sales Cheshire

Hi Robert,

You enquired about a few GLC models we had for sale one Saturday and wanted to come out to view.

You asked about a specific 22 plate grey GLC which had just arrived which wasn't available at that time and was not going to be ready until a bit later on in the week.

You asked quite a lot of questions which is normal buyer behaviour. They were answered fully and informatively.

You asked quite a lot of unusual questions which are not normal and the person you were dealing with, who is paid to sell cars and has over 10 years experience thought perhaps the call was a wind up, a competitor fishing for info or something odd. The questions involved who we buy our cars from and where had we got it from specifically. You also asked who and how various modifications and enhancements are carried out by.
When we didn't spill our trade secrets you asked what we were hiding. For a salesperson to not want to deal with you or sell to you isn't that normal in our business and having listened in on your call recordings I can quite clearly see why.

The salesman tried to move it along politely without hurting your feelings and you asked about leaving a deposit. Immediately upon asking about leaving a deposit you asked if you could switch the deposit to another one or two cars if you preferred them.
I can see how taking a deposit and holding three cars off sale for a week worked for you as a buyer to come out and then either pick one or none and continue your search. For us as a business it doesn't. You didn't like that we declined to take your deposit as you did not know what car you wanted. We advised we would let you know when the car was ready.

In the meantime someone normal came along who agreed to buy the car and asked for it to be delivered. They asked normal questions which were answered, the asked how much delivery costs and agreed to pay and turned out to be a hassle free transaction for both us and them.
You had called again on the Monday asking when the car would be ready having been told on the Saturday it wouldn't be ready until the end of the week. You called again on the Tuesday and asked the same again.

When informed the car had sold on Wednesday you completely lost it and told us that we should have called you to give you the chance to buy it as you were first in line.

Cars sell when a deal is done namely with payment or a deposit. Serious intent does not buy cars.

For anyone reading we often have 5/6 people all wanting the same car. This is why you will often find we have 3/4 very similar models and specifications of cars in stock at anytime.
We don't necessarily want to sell to every single person who wants to buy from us. Many years experience tells us that people who would give an aspirin a headache before the sale don't get any better after buying and often develop into something of a migraine.

Best regards,

Avaliado com 5 de um total de 5 estrelas

Car buying made easy

The guys at RS car sales Cheshire, were very professional.
They made my car buying very easy.
I highly recommend them, if your looking for a quality car, go see Rory and Tom, at RS car sales.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve just purchased a car from the team…

I’ve just purchased a car from the team at RS Car Sales & the experience has been fantastic.

From my initial questions to showcasing the car, sourcing finance, new service and MOT to the quick delivery with the vehicle in pristine condition - the service has been outstanding.

I’d highly recommend the garage & will deffinatly be coming back for future purchases!

Thank you again RS team!

23 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very satisfied customer

We bought a Ford Truck from RS Car Sales and could not have been happier with the service we received in particular from Tom, who went out of his way to ensure that the vehicle was prepared to a high standard, including sourcing two small grilles from Bristol which were missing from the rear cab.

29 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Buying and exchanging my car with Tom…

Buying and exchanging my car with Tom at RS was a really easy and straight forward experience. The car was exactly what I was looking for and it was a fair deal for both parties. I couldn’t be more pleased! 100% recommend!

31 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and easy process

I bought a car about 2 weeks ago from RS car sales it was a great experience. Tom was who i spoke to and who sorted everything out, it was a very professional and stress-free process from start to finish. All of the cars where in top condition and very clean. Everything was sorted quickly and efficiently. I would highly recommend this place 🙌

13 de maio de 2025
Avaliação não solicitada

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