RTS Tactical Avaliações 287

They got good quality super legit fast shipping too

I recently placed an order for a $360 plate carrier from a reputable company. However, upon receiving the package, I discovered that the item shipped to me was not the one I had ordered. The product I received appears to be of inferior quality, resembling a cheap plate carrier typically found on discount websites. I have photographic evidence and receipts to support my claim.

The story so far.

made a purchase of $360 for a superior vest with padded shoulder straps.

I am unable to locate this item on your website.

I could have obtained a more favorable deal on Temu.

Please allow me to provide an update on the situation.

I engaged in a telephone conversation with a customer service representative.

They are now asserting that this is the enhanced version of the product.

They contend that the wider cummerbund on the previous model hindered movement and that a buckle positioned over the shoulder impeded proper shouldering. However, they were unable to provide an explanation for the elimination of the padding on the straps.

They assert that this modification was made at the behest of an unspecified agency. To be candid, I harbor significant doubts regarding the veracity of this claim.

If I were the proprietor of a tactical armor company collaborating with an agency, I would openly acknowledge the existence of a second version of this carrier, emphasizing that it has been upgraded in response to the specific requests of the aforementioned agency. Furthermore, I would highlight our ongoing collaboration with their tactical units to develop and deliver superior products for our esteemed clientele.

Our initial conversation commenced at 8:20 this morning. They informed me that they would contact the warehouse and provide me with an update tomorrow. Consequently, it appears that they require a 48-hour timeframe to conduct an inventory check.

The company has claimed that the weI made a purchase of $360 for a superior vest with padded shoulder straps.

I am unable to locate this item on your website.

I could have obtained a more favorable deal on Temu.

Please allow me to provide an update on the situation.

I engaged in a telephone conversation with a customer service representative.

They are now asserting that this is the enhanced version of the product.

They contend that the wider cummerbund on the previous model hindered movement and that a buckle positioned over the shoulder impeded proper shouldering. However, they were unable to provide an explanation for the elimination of the padding on the straps.

They assert that this modification was made at the behest of an unspecified agency. To be candid, I harbor significant doubts regarding the veracity of this claim.

If I were the proprietor of a tactical armor company collaborating with an agency, I would openly acknowledge the existence of a second version of this carrier, emphasizing that it has been upgraded in response to the specific requests of the aforementioned agency. Furthermore, I would highlight our ongoing collaboration with their tactical units to develop and deliver superior products for our esteemed clientele.

Our initial conversation commenced at 8:20 this morning. They informed me that they would contact the warehouse and provide me with an update tomorrow. Consequently, it appears that they require a 48-hour timeframe to conduct an inventory check.

They have claimed that the website now claims the product shipped may not be exactly like the product listed.

The company also sends you a label so you can return the product, leaving you without protection in the meantime. Now, RTS Tactical claims the product shipped may not be exactly like the product advertised.

The company also sends you a label so you can return the product, leaving you without protection in the meantime.

I feel they have sent me a lower-quality item at a premium price and have not been entirely honest about the situation. Couple that with the fact that they would leave you high and dry.

I feel the motto should be changed from "be fearless" to something like "be fearful of our cash and your safety are second thoughts."

I highly recommend rts tactical their vests are great quality I had mine for a week and I can say it's super comfortable and all I love it

Their website says everything is made in the USA but the carrier I got from them says made in Vietnam right on it. Order number 52348. So they are lying about that. The plates don't say where they were made on them so I don't really trust them now. The order arrived and at first glance everything seems OK but with the made in Vietnam I don't know what to think. The carrier is comfortable enough and seems tough enough for my purposes so I'll probably keep it, but I'll have to take a plate out and shoot at it myself a little to know whether or not I can trust that. Too bad. They sure seem like a good company at first but after seeing the tag and doing more research now I'm thinking I may have made a mistake trusting them. I'll just have to make sure I do more research on this kind of thing ahead of time in the future because they deduct shipping costs and a "restocking fee" at their "discretion" for returns which means I'll probably be charged for a return. Not worth it for the carrier I think, it's not terrible, but I do want to support my own country so I probably will just use this one until it breaks and won't buy anything from them anymore. You can tell all these positive reviews were written by only a few people at the company, maybe only one person. I got responses from customer service and the shipping time was fairly quick, I can't complain about those things, only that on their home page they say "The best gear is made by the best people. And the best people are here. Each of our products is designed & manufactured in the U.S.A. using elite-grade materials, by skilled craftsman who love and take pride in what they do." and then they're shipping things out that say made in Vietnam on them. Like what the heck. Seriously guys? Just be honest.

Just recently purchased the shooters kit 11x14
IV Set up. I’m 6’6” 235lbs hard to find a great set up like this for big guys. I worked with Matt from RTS Tactical. They wind up being out of the 11x14 lV plates for the kit for sometime, But Matt worked with me a gave me updates. He really went above a beyond. You don’t really see Customer Service like this anymore these days. The product was basically shipped to me overnight. It was packaged well, everything feels and looks quality. Can’t wait to buy another set up. Thanks RTS and Matt.

I purchased a vest from this business, ($500.00) which has a Fit Guarantee on the web site, I sent in a request for exchange because it was too big, Matt Morales sent me a response asking what didn't fit. I responded and explained and he never responded back. I tried calling the number on the web site and their phone rings once and then cuts off.

** Cant contact you, your phone doesn't work and you don't respond to emails.

Order #48636

My name is not Mike Sonders I have no idea where you got the name from.

Please keep in my your Fit Guarantee specifically states the Hero Vest

**** FIT GUARANTEE – RTS Tactical guarantees the fit of your Hero’s vest. If your vest does not fit correctly, return it in original condition within 30 days of delivery and we will exchange your vest.

Even through the holiday season Matt Morales and the team were able to help me and respond to my first email with an answer to my problem. Very satisfied with the professionalism and speed.

Great customer service. Great product.

Placed my 2nd order within a week! Very happy with their ptoduct. 25 years in LE, retired 8 yesrs sgo and decided to jump backs into it. Matt and his team are great. Needed a vest asap snd had one in 4 days. 2nd order in was for a plate carrier and was ordered on a sunday before Veterans Day. Should be here tomorrow! Cant wait! Beautiful craftsmanship snd made right here in the USA! Doesn't get better then that.

The "0 day lead time" has been over 4. Customer service is horrible.

I ordered a pair of size 11W 5.11 Tactical boots from RTS Tactical. I have been wearing this same boot in the same size for 10 years. The boots RTS Tactical sent me were marked 11W but were fully 1/2" shorter than my existing 11W boots and I could not get my foot into them. I sent them pictures proving the size error. I asked for a refund since the boots were clearly not 11w's even though they were marked that way. RTS customer service did not provide a full refund. They withheld shipping costs and insisted the fault was mine. I will never do business with RTS Tactical again. They don't stand behind the products they sell.

Despite all other reviews review I gave them a call to check availability on the OPS CORE product be cause no one have them in stock but RTS some how list as their does on website so I call them ,customer service was awesome so I order right the way and they shipped out next day awesome customer service that’s for sure🤙🏻

Very happy with everything. Great products, fast shipping, excellent customer service! Thank you!

Fast shipping. Well packaged. Great product. Very happy with my choice in picking you guys out of all the options out there.

As a former FFL that dealt with a lot of equipment, their products are some of the best I’ve seen. Great customer service and fast delivery. Overall great experience with their products and service.

Do not buy from this company. I ordered two Magpie Daka cans from their website, which were listed as being in stock. The products were never shipped, and although I reached out to them twice to get an update, they never resounded. They either have terrible customer service and a website that listed false information, or they are an outright scam.
Edit: after several months of no communication, RTS eventually refunded my money. Still not recommended

Though i had tried to ask my question , is there an anti-fragmentation jacket i can add over my AR600 plates? As they will pepper my arms, legs and under chin or worse. They were persistent in their efforts to answer my question. I admire and reward that in my life. The answer is no its a coating. Guess ill have to make one🤷.

I am former military and these products hands down beat anything worn that was standard issue. Customer service and quality are A plus! Definitely recommend I'm 6 ft 200 lbs and the normal size plate carrier fit greats.

They use false advertising to show a product at a lower price than anybody else offers. When it was delivered it was only a filter and not the actual respirator that it shows. They wasted my time as I needed the respirator and now I have to find it from somebody else. I would not use them ever again