Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!
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Veja o que dizem as avaliações
HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Ver mais
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Ver mais
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Ver mais
Detalhes da empresa
- Loja de Eletrônicos
- também em
- Loja de aparelhos de som
- Loja de Baterias
- Loja de Câmeras Fotográficas
- Loja de Hi-fi
- Loja de peças e componentes eletrônicos
Escrito pela empresa
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Informações de contato
Level 1, 80 Adelaide Road, 6021, Wellington, Nova Zelândia
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good Buying Experience
The buying experience was very straightforward, the website is laid out in an intuitively good way, and the shipping is a simple process :)
Good coms and very reliable
Good coms and very reliable, many thanks!
Great Service
Good price, fast shipping, great communication.
Great Place to Shop
Was a great price, easy to find and get. Would recommend Rubber Monkey to others.
Quick and easy delivery and very…
Quick and easy delivery and very helpful staff. 10/10
Delivery was sooner than expected
Delivery was sooner than expected. Goods ordered were all there when received. Would use this company again.
Fantastic after sales service!!
Fantastic after sales service!!
I made a mistake when ordering and only ordered half what I needed. Called the team and they sorted it on the phone in a couple of minutes. Well done Rubber Monkey for taking the time to care:)
Super fast postage
Super fast postage! Highly recommended!
When i raise a problem they suddenly…
When i raise a problem they suddenly act on it ans solved it..
One if the easiest to navigate and…
One if the easiest to navigate and search websites, easy purchase process. RM shopping and stock up - it's a breeze!
New band gear purchase
I’ve had several questions recently about purchasing new band gear, and Devon Brassfield has been nothing short of exceptional. He’s quick to respond, incredibly informative, and clearly knowledgeable about the products and brands he recommends.
I’ve been unsure about which brands to trust and what gear would be the most reliable, but every suggestion Devon has made has been absolutely spot on. His guidance has made the buying process so much easier, and I genuinely appreciate the time and care he’s put into helping me choose the right equipment.
Huge thanks to Devon—his expertise and customer service are top-notch! Highly recommended.
Prompt and easy transaction
Prompt and easy transaction ; )
well done
the hold up was with canon not rubber monkey and they kept me informed all the way thru so thank you
100% satisfaction
Purchased an ultra thin power bank on sale online and wanted to add another item to the shipping. Called them up and sorted it all out within minutes. Package came well packed and bonus candy
Extremely helpful
Extremely helpful, they emailed me a direct link to the product I was after and super quick delivery.
Had a problem. Problem was resolved.
I bought an item online whilst knowing there is a wait. Aidan sorted my problem with my order and the item arrived just in time for the job it was intended for.
Professional Service
Quick responsive communication. Prompt delivery.
Now if only IK Multimedia the company who's software uses this device worked the same way I would be thrilled , alas they are not.
Their support manager with assistance…
Their support manager with assistance from their audio specialist team was superb. The solution offered was 'spot-on' to the problem.
Professional and helpful
I ordered on the day when the New Zealand Wellington team of Rubber Monkey was down due to bad weather. They connected me to their Sydney team, who were very patient and extremely helpful in my rather complicated order.
And then I needed to make some changes that required phone calls and emails. These were also handled very professionally and the staff were knowledgeable and helpful.
Very satisfied with the overall process.
Straightforward
It was easy, and quick to order. I like the option to deliver as ready individual items, or wait for the total order.
NZ Post delivery is the only minor point, where the item was redirected to a post office only open 9-4.30 weekdays. Which delayed pick up for almost a week.
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