I purchased a SafeSleeve case because I liked the concept and was willing to pay the higher price if the product delivered as advertised. While I can't say whether its protective claims worked or not,... Ver mais
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Veja o que dizem as avaliações
The Best anti-radiation products!! The Best Staff who quickly responds and help! Big and Huge Compliments and Congratulations to Miss Joanna Carpio. She is the BEST ! ! She will go out of her way to... Ver mais
Got universal radiation/EMF sleeves for our iPads (9th Generation). We love them except for 1 thing. Our iPads get VERY WARM when charging when in the sleeve. We have to remove them from the sleeve. W... Ver mais
I emailed to follow up on an issue I had with my phone case & customer service responded to deal with my issue. Gilbert was friendly & helpful, ensuring that my issue was resolved before he closed the... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Safesleeve offers FCC accredited lab tested cell phone radiation protection cases for all iPhones, iPads, Samsung Galaxy and more. Free Shipping & 30 day guarantee!
Informações de contato
Estados Unidos
- www.safesleevecases.com
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Great Customer Service
I really appreciate SafeSleeve's quick response in sending replacement items for a USPS issue. THANK YOU!
Customer Service That Goes Above and Beyond
I was given a SafeSleeve for Christmas (it was on my wishlist), and I simply reached out to the company to give a little feedback. They were very responsive and really wanted me to be happy with my case, so they sent me a new one - they truly went above and beyond to make me happy. Though I love the idea of a detachable case, I wasn’t satisfied with the strength of the magnet - my phone would slide around on the outer case and even slid right out of it. When they offered to send me a new one, I decided to go with the one that does not detach. I truly did not expect to get a new case when I reached out to the company. I admire their insistence on making things right for the customer.
I'm very pleased to find these air…
I'm very pleased to find these air tubes for such a reasonable price. They seem to be holding up well
The support team has been amazing
The support team has been amazing. I have had a SafeSleeve case for several years and love it. My wife has one too and encouraged me to buy mine. Recently I ordered a new one and mistakenly ordered the wrong size. SafeSleeve sent me the correct size, no questions asked and no hassle.! Kristen was especially helpful.
Supportive & helpful customer service
I emailed to follow up on an issue I had with my phone case & customer service responded to deal with my issue. Gilbert was friendly & helpful, ensuring that my issue was resolved before he closed the case. The products work & I've been using them for years. I appreciate that they care about responding to their customers & resolving problems.
Love the products
I love the case with the detachable phone case. Customer service was quick and satisfactory when I had a minor defect issue. I would recommend the product to anyone.
Safesleeve customer service
Kristel David was very clear with her response back to me and was very helpful with the replacement of my Iphone case that has started to tear on the latch piece. I really appreciate customer service like the service provided by Kristel.
Good Cases, Good Styles
The cases are well made and the one with the detachable cover is probably the way to go for convenience. I ordered the other two styles for my iPhone and neither worked out for me.
It was fairly easy to do the return. I had to send an email to confirm that I wanted a refund, not an exchange. My refund appeared shortly after that. Customer service is fine; no major complaints.
They do return your messages
I ordered wrong case had to email them they always return my messages and I got the right one. Waiting on credit for the return one. But I’m sure it will come though. This is my second case and they are great!
A very happy customer
We are customers of SafeSleeve because we like the protection our phones have which give us peace of mind. Recently I wanted to get headphones because I walk in the morning and thought of SafeSleeve. So I ordered them and when they arrived the left side wasn’t working. I went to their site and had a chat with a Joann. She asked me what the problem was and when I told her before I knew it a new pair was being shipped! I am as happy with their customer service as I am with their products. The new ones were delivered and work perfectly! Thank you SsfeSleeve!
Love the protective case!
My husband ordered me the wrong phone case. Safe Sleeve was very responsive is responding to my need to exchange and we got it all sorted out. The only reason I didn't go w/five stars is that it took a very long time to get the new case to me. But, otherwise, all good. Love the case and the protection it provides. Thank you.
A must have for anyone with a cell phone
I have purchased SafeSleeve cases for me and everyone in my family. They work in blocking EMFs. I’ve used a EMF detector and held it against the phone when the safe sleeve case was closed and the EMF detector showed a complete drop in the harmful EMFs. I highly recommend!!!
The phone case is very poor quality…
The phone case is very poor quality just over 3 months use during which time it was not I used regularly -it fell apart , the eyerings dropped out
Safe sleeve said no warranty offered $10
DO NOT BUY THESE
Customer service is terrible!
Customer service is terrible!
I returned the safesleeve one day after I received it. It was refused and sent back to me.
I cannot get a straight answer from them.
Do not buy from this company
Case is falling apart after less than 1…
Case is falling apart after less than 1 year.
Terrible product
Terrible product. Not only did my case fall apart after 2 months use, the whole back of my phone shattered. I have no idea what level of radiation protection these cases actually provide. From what I’ve read, it’s negligible. But they do not protect your phone from damage and they do not hold up. I have done better with $20 cases from Amazon. Do not recommend.
The universal cell phone case is…
The universal cell phone case is completely overpriced at $50. It has the weakest magnetic clasp that I have ever come across in a wallet cell phone case. The description says that it can accommodate phones up to half an inch thick. This is not true unless you are willing to only use the case without any of the wallet functionality such as carrying credit cards or cash in the wallet, which defeats the purpose of having a wallet case.
I only purchased this wallet case because I needed a universal case for a phone that does not yet have a sized wallet case available for sale anywhere else. I've had $8 wallet cases of better quality, and deeply regret not trying harder to find another universal wallet case.
Safe sleeve does not allow any returns for universal wallets. No surprise there since people would be returning them all the time.
Please do not buy from this company…
Please do not buy from this company especially for international orders. I didn't receive my delivery even after UPS says they delivered it. Nor did I receive any decent customer service after I reached out with several emails, informing them of the situation.Very disappointed. What a waste of $73! Avoid Avoid Avoid
Safe Sleeve iPhone case broke after 8 months
I like the phone case - I believe that it does block radiation... However, I've had my case now for 8 months and it has broken. The section that protects my iPhone's cameras has come off - so now the cameras don't have a shock protection.
This piece around the cameras just popped off and even with super glue I couldn't get it to fit back in snugly.
I contacted support - but they say the warrantee is only for 60 days. They did offer that I can replace it if I paid $20USD for postage - but I am hesitant to get the same case again, I don't want to create waste and I don't trust that this new one won't just break again (as it seems to be a design flaw).
The phone case I bought:
"SafeSleeve Slim for iPhone 14 Series (14, 14 Plus, 14 Pro, 14 Pro Max)"
I returned a phone case to exchange it…
I returned a phone case to exchange it for the correct phone size, paid for the shipping just for the company to never respond back to me or send me my replacement. On the tracking it showed the case I sent was delivered around October 1st but they never sent me the case I was suppose to receive back. I've emailed them multiple times over the past two months and still have never got a response. My family has bought a lot of merchandise from this company but the customer service is horrible!!! I’ve lost 80$ over a phone case I don’t even have. Never in my life has this happened to me. I would not recommend this company. My family and I will no longer be buying from them.
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