Safestore - Portsmouth North Harbour Avaliações 

10
O TrustScore é 4 de um total de 5

3,8

Southampton Road | Harbourgate Business Park , North Harbour, PO6 4BQ Portsmouth, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Safestore North Harbour The Service was excellent. We were guided through the process and advised the size of the unit we would require. The units were exceptionally clean and well maintained.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team at Safestore North Harbour have been absolutely fantastic. Every question I had, no matter how small, they answered quickly. They took the time to understand my needs and sized my un... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From my first contact with the team at Safestore, Northarbour, Portsmouth to the last I received a first class service. Andy and Jake were always polite, helpful and good humored. Nothing was too much... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke with someone called Daniel, extremely helpful in deciphering what I was after, and giving me a range of options to consider. He was patient with my questions, and explained his answers clearly... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Garagem
  2. Depósito
  3. Almoxarifado

Escrito pela empresa

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Escrito pela empresa

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Informações de contato

  • Southampton Road | Harbourgate Business Park , North Harbour, PO6 4BQ, Portsmouth, Reino Unido

  • 023 9200 0940

3,8

Muito Bom

O TrustScore é 4 de um total de 5

10 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(10)

1.720 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, extremely helpful. Will definitely recommend.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Hi Amanda, thank you so much for your feedback. Great to hear that you found our customer service extremely helpful and that you would recommend us.

Avaliado com 1 de um total de 5 estrelas

Just after your money

Member of staff interrupted me unloading - collection of model aircraft which I then dropped due to the interruption- very careless action and very costly with no thought to his actions .
Apparently it's fine to only have one latchvworking on unit . When enquired about repair 3 weeks was the answer.
Following a complaint the usual not interested was received.
Very stressful experience at portsmouth North Harbour NOT RECOMMENDED

26 de março de 2026
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Hi Steve, we have received your feedback which has been passed to the Store Manager and team. Many thanks.

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

The team at Safestore North Harbour have been absolutely fantastic.

Every question I had, no matter how small, they answered quickly. They took the time to understand my needs and sized my unit accordingly (after I initially grossly over quoted what I needed!).

The process to set everything up was smooth and they ran through everything in person that we needed to know and made themselves available for any questions I had.

David and his team are an absolute credit and I can't thank them enough for making this as easy as it was and taking a huge weight off my mind (as this was storage needed for an unexpected family passing).

Overall, I absolutely recommended Safestore without question.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

HI Mike, we're so glad to hear that the team provided you with fantastic support. We appreciate you highlighting their dedication in understanding your needs during a difficult time and ensuring a smooth setup. Thank you for recommending us to others!

Avaliado com 5 de um total de 5 estrelas

Dropped off a DHL parcel for collection…

Dropped off a DHL parcel for collection at North Harbour. The gentleman on reception was very welcoming and friendly. He informed me of collection times. Great customer service from him.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Hi Tracy, we're happy to hear that you had a positive experience dropping off your parcel. We appreciate your feedback regarding the welcoming and friendly service you received.

Avaliado com 1 de um total de 5 estrelas

Ripped off with a 70% price increase…

Ripped off with a 70% price increase after one year at a fixed price. The original price is also above the market price in the area that I checked with a nearby competitor. So the new price I am being charged is about 100% higher than the market price. No attempt by the manager to offer another 1 year fixed price at any significant reduction. Avoid this company or just use it for one year.

16 de maio de 2025
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Hi Ninewinds, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk.

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Rented storage for month, great service from Jake, would recommend and use again, thank you.x

19 de abril de 2025
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Thanks so much for your kind words REE! We're glad Jake was able to assist you in finding the right space. We appreciate you recommending us to others.

Avaliado com 5 de um total de 5 estrelas

Excellent service and value for money.

From my first contact with the team at Safestore, Northarbour, Portsmouth to the last I received a first class service. Andy and Jake were always polite, helpful and good humored. Nothing was too much trouble. The facility was very clean and my storage unit was easily accessible, there were always plenty of trolleys available and the lift was easy to use. I have used other storage facilities around Portsmouth and Fareham but I would not look anywhere else in future. I haven't even mentioned yet that the rate was very reasonable and the first month really did only cost £1! (which I queried at first). Thanks for taking some of the stress out of moving home.

17 de outubro de 2024
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Thanks for taking the time to leave a review, Stephen. It’s good to know you found the service helpful and the facilities clean and easy to use. We’re glad our rates met your expectations and hope the storage helped reduce some of the moving stress.

Avaliado com 5 de um total de 5 estrelas

Safestore North Harbour

Safestore North Harbour
The Service was excellent.
We were guided through the process and advised the size of the unit we would require.
The units were exceptionally clean and well maintained.
The Manager and his Team were knowledgeable and polite.
They kept in touch and gave valuable information when asked.
We would recommended Safestore North Harbour and would definitely use them again

9 de outubro de 2024
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Thanks for taking the time to feedback Mr and Mrs Hoole - our store teams work hard to provide the best customer service so we're pleased to hear how they were able to help with your queries. We appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Calling for a quote and booking

I spoke with someone called Daniel, extremely helpful in deciphering what I was after, and giving me a range of options to consider. He was patient with my questions, and explained his answers clearly and quickly.

8 de dezembro de 2023
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Thanks for taking the time to feedback Mark - we're pleased Daniel was able to help you with your storage needs.

Avaliado com 1 de um total de 5 estrelas

Ridiculous Price Increases with no notice or alternative

I'm the same as previous reviews. Exploitative pricing - AVOID for long term rentals. I started renting at Port Solent over 3 years ago. The rent jumped up last year to £250.00 and now found out today it's jumped up to £350.00 - a £100 increase!
I cannot afford this, however, they have told us we need to pay it to access the unit to move our things out. Luckily, we are in the country. They raise their prices at will and you have no comeback. Rent elsewhere.

30 de junho de 2022
Avaliação não solicitada
logotipo da Safestore - Portsmouth North Harbour

Resposta da Safestore - Portsmouth North Harbour

Hi JW, many thanks for taking the time to feed this back. This has been passed on to the store team and regional manager - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so so they can look into this further. Many thanks.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais