The Sash Window Workshop Avaliações 202

O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very good experience with this company! They were honest about the work needed to install quality windows and it certainly feels like they undertook the right work for it! Good service, good Ac... Ver mais

Avaliado com 5 de um total de 5 estrelas

Arrived on time polite, friendly clean and efficient,good service from Rich Toby and Harry would recommend great job ! Sue Johnson

Avaliado com 5 de um total de 5 estrelas

It's been a total pleasure working with this company. I needed a new front door, and from beginning to end everything ran smoothly- budget never changed,and schedule on time, all involved were totally... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Sash Window Workshop have excellent installers who do a very professional job. Shane installed French doors and windows in my home which fit perfectly and work perfectly. The double glazing keeps... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de instalação de janelas
  2. Fabricante de Portas
  3. Loja de Portas
  4. Fornecedor de Portas
  5. Instalador de Vidro Duplo
  6. Fornecedor de janelas

Sobre The Sash Window Workshop

Escrito pela empresa

The Sash Window Workshop are a multi-award-winning company that was established in 1994. We specialise in traditional, energy-efficient timber windows and doors. Handcrafted in Berkshire we offer an installation and draught proofing service across London and the South and a supply only service nationwide.

Our products and services include:

We understand the importance of providing excellent customer service and a high quality product, and are proud that around half of our orders come from previous customers or recommendations.

We design and manufacture elegant, thermally efficient windows and doors to suit your home. Excellence and attention to detail extends into everything we do.

We are also proudly recognised as a Which? Trusted Trader.

Our replacement Accoya windows and doors come with a 50 year anti-rot guarantee.

Contact us today on 01344 868 668 for a free, no obligation site survey and quotation.

Bespoke Timber Window and Door Specialists

Escrito pela empresa

We pride ourselves on delivering exceptional craftsmanship, unparalleled service, and innovative solutions.
We offer a wide range of timber windows and doors to enhance some of Britain's finest homes. Our Values -Craftsmanship: We believe in the art of creating high-quality products that stand the test of time. -Service: Our dedicated team is always here to provide you with the best possible experience. -Innovation: We continuously seek new ways to improve and innovate, ensuring that we stay ahead of the curve. -Sustainability: We are committed to sustainable practices that benefit both our customers and the planet.

Our Guarantees For Your Peace of Mind

From our workshop in Berkshire to your home and from paint and glazing to joinery and anti-rot timber - all our work is guaranteed so you'll know you've made the right choice with The Sash Window Workshop.

Informações de contato

Promotion box for The Sash Window Workshop

TIMBER WINDOWS AND DOORS

Preserve your home's character. Enhance its performance.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

202 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A professional company

The whole process of getting my new window installed by the Sash Window Workshop was excellent. Appointments were made quickly and were kept and communication was very good. The window is a success, it looks good and keeps the cold and the noise out. The installers were punctual, polite and worked conscientiously. I suffered absolute horrors with a previous window installer so I really appreciate how well this installation was carried out.

5 de novembro de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Anne,

Thank you very much for your 5 star review, I will pass your comments on to everyone involved.

I am delighted to hear that you found the whole process of getting your new window installed to be excellent. We do our utmost to deliver the highest standards of both product and service, so having positive feedback makes all the difference to us.

I would like to take this opportunity to thank you for trusting us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Joe who came to put our new window in…

Joe who came to put our new window in couldn't have been more efficient. He was charming too.

20 de agosto de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mrs Land,

Thank you very much for your online 5 star review. I am delighted to hear that you were happy with the work that our installer, Joe, carried out for you.

I would like to take this opportunity to thank you for trusting us with replacing your window.

Best wishes,

Richard Dollar

Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

How to get a good view

We chose a local firm - it seemed wise as we had very large tall sash windows in a mid-Victorian house. Initially, the ground floor first and then many years later the upper floor. Very satisfied with the arrangements that entailed more than one fitting day.
Minor fitting adjustments on both occasions promptly rectified.

No hesitation in recommending the firm, The Sash Window Workshop.

29 de junho de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Gallafent,

Thank you for your online review. I am glad to hear that the minor adjustments were rectified promptly and that you would have no hesitation in recommending us.

I would like to take this opportunity to thank you for trusting us with your business. I hope your windows serve you well into the future.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

First class product

First class product, first class installation team

16 de maio de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Thank you very much for your 5 star review. I am delighted that you found both our product and our installation team to be first class.

I would like to take this opportunity to thank you for trusting us with your business; I hope that one day we might work with you again.

Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Throughoughly professional and reliable…

Throughoughly professional and reliable from start to finish.

14 de maio de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Pugh,

Thank you for your review. I am glad to hear that you found our service to be professional and reliable from start to finish.

I hope your windows serve you well and if you do have any issues, please do not hesitate contact us.

Thank you for trusting us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

I have no hesitation in recommending…

I have no hesitation in recommending The Sash Windows Workshop. Their end-product is unbeatable as are their quality control and project management. Their staff are helpful, reliable, attentive to detail and get on with the job. On both occasions when I have used their services to provide replacement windows, they have left the rooms as clean as they found them. Last week they organised the scaffolders the day before the scheduled fitting and the removal of the scaffolding at 8 a.m. the day after. It all went like clockwork: no fuss, no broken roof tiles. We are delighted with the result.

18 de abril de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Stewart,

Thank you for the 5 star online review. I am delighted that you are so happy with the replacement windows we manufactured and installed for you.

We do our utmost to deliver the highest standards of product and service, so having positive feedback from really happy customers makes all the difference to us.

I would like to take this opportunity to thank you for continuing to trust us with your business.

Best wishes

Richard
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Sash window work

Excellent work
Friendly manner

9 de abril de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Quin,

Thank you for your excellent 5 star review of the work that we carried out for you. I am glad to hear that you are happy with your new sash windows.

I would like to take this opportunity to thank you for trusting us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Feels like "home"

My windows have just been installed and I wanted to say thank you to you all for doing a wonderful job.

I balked at the the price (and still do frankly – it was the most painful decision / money I’ve ever parted with in my life without question) BUT the result has been dramatic, almost life-changing. I now sleep better and the heating in my property is more regulated – it feels like more of a “home”.

Thank you for hosting me at your warehouse and explaining all the options available to me etc – I found that visit so helpful and I’m really glad I came.

Well done TSSW – I will recommend you to others.

20 de fevereiro de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Victoria,

Thank you for your 5 star review. I am so delighted to hear that you feel your money has been well spent and that you are so happy with your windows.

Thanks again for trusting us with your business. We hope your windows serve you well and if you do have any issues, please do not hesitate to call.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

I am extremely happy with the windows …

I am extremely happy with the windows installed. The quality is superb. Stav Stavrou the surveyor / salesman was straight forward and flexible. Time was spent discussing the product, the pro's and cons of selections without ever being pushy. The literature was also helpful For context I had 1980's Aluminium windows that were shoe horned into the existing sash frames removed and new double glazed sash's with acoustic glass fitted to the original frames. I was warned not to expect too much benefit from the acoustic performance and can say I have exactly what I was sold. I think this is important. There was no overselling just honest presentation of the product. I was contacted pro-actively during the install by Stav to get any open feedback. Small items I mentioned from day 1 were all resolved by the time I came home on day 2. I also made a mistake with the install date and wasn't there to let the installers in. This was totally my error when I reviewed and the company just took the error on the chin and re-arranged for the following two days. Something I am grateful for. When I look to do work at the rear of the house in the summer I will be contacting Stav. If I could offer any feedback on the process I think the installers could have been a little tidier in the front room on day 2, there were a number of muddy footprints despite the amount of protection I saw put down. The product and the overall service however was great with the price roughly half what some companies had quoted without Acoya and acoustic glass.

16 de janeiro de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Stillwell,

I am delighted to hear that you are extremely happy with the windows installed and with the service you received from your sales surveyor, Stav Stavrou. I have passed your comments onto him.

We believe it is important to provide our customers with professional, friendly advice, which does not oversell the benefits of a product or service, so I am glad to hear that this is what you received from Stav.

Thank you for your feedback regarding the installers on day 2. This has been taken on-board and we will emphasise the importance of keeping a customer's home as tidy as possible.

I would like to take this opportunity to thank you for trusting us with your business. We look forward to working with you again in the future.

Kind regards,

Richard Dollar

Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

I'm delighted with all the windows and …

I'm delighted with all the windows and doors they have installed for me over the years and wouldn't use anyone else. Their products and services are faultless.

16 de janeiro de 2018
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Ms Stevens,

Thank you very much for your 5 star online review. I am very pleased to hear that you are delighted with the windows and doors we have installed for you and that you have found our products and services to be faultless.

I would like to thank you for continuing to trust us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Probably not the cheapest but the only …

Probably not the cheapest but the only time i’ve Had work done to my flat and not been left with a feeling of disappointment and dissatisfaction. Worth it for that alone! Really good craftsmen , attention to detail , came when they said they would, could explain why something was recommended etc etc

20 de dezembro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Janet,

Thank you for your 5 star review. I am glad to hear that you were happy with the work carried out and the service you received.

I would like to take this opportunity to thank you for trusting us with working on the window and doors in your flat.

Kind regards,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Testimonial

Many thanks to Sash Windows, and especially to the two superb staff that did the work. I’m very pleased with the results – the lounge was considerably warmer so the draft proofing clearly worked and the finish and action of the sashes is superb.

19 de dezembro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Baker,

Thank you for your online testimonial. I am delighted to hear that your lounge is warmer and that you are so pleased with the results of the draught proofing and overhaul service that we carried out for you.

I would like to thank you for trusting us with your business.

Best Wishes,
Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

The Sash Window Workshop

From initial contact to completion of works I found them to be professional and friendly. Thank you!

4 de dezembro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Basma,

Thank you for your online review of the work we carried out for you. I am happy to hear that you found our employees to be professional and friendly.

I would like to take this opportunity to thank you for trusting us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Every individual has been polite

Every individual has been polite, responsive and helpful, from the fitters to the admin team. We chose to have our stained glass made by a local company, and the arrangements were smooth in the liaison between the two.
One of the reasons we chose The Sash Window Workshop is because they listened to us, and were able to deliver on the bespoke element. It was worth it; we are so pleased with our new door.

18 de novembro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Ms Norris,

Thank you for your review. I am delighted to hear that you are pleased with your new door and with the service that you received from our employees.

We enjoyed working with you and I would like to thank you for trusting us with your business.

Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Smooth as silk

From my first enquiry to the completion of the work, the whole experience was as smooth as silk. The work was done expertly and to a high standard and after each day the workman cleaned up so that you would never know he had been there.

26 de outubro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Moyes,

Thank you for your online review. I am delighted that you are happy with the work we carried out and found the whole experience to be smooth.

I would like to take this opportunity to thank you for trusting us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

excellent from start to finish.

28 de setembro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Curr,

Thank you for your review. I am happy to hear that you found the process to be excellent.

I would like to take this opportunity to thank you for trusting us with your replacement windows.

Kind regards,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Expensive but worth it

Expensive but worth it. The new double glazed sash window looks just like an original with its thin and elegant glazing bars. As it is filled with gas not just air, it is also warmer than the cheaper windows. There is excellent weather proofing around the edges as well.

20 de setembro de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Ms Freeman,

Thank you for your online review. I am delighted that you are happy with the work we carried out for you.

I would like to take this opportunity to thank you for trusting us with your business.

I hope your new sash window helps keep you warm throughout the winter months and serves you well into the future; if you do have any issues, please let us know.

Kind regards,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

Fantastic products and service

After reviewing the Sash Window Workshop against another, cheaper competitor we chose the former.

The quality of the work is fabulous and worth every penny. We have a lovely house, so why ruin it with an inferior product. The new French doors are simply everything we could hope for.

Not only is the product great, but all the staff are polite, professional and leave your house exactly how you would want it.

11 de agosto de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Tasso,

Thank you for you review. I am delighted that you are pleased with the quality of the work we carried out for you and with the service that you received.

We enjoyed working with you and I would like to thank you for trusting us with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

From beginning to end I was looked …

From beginning to end I was looked after very well. Fitter was exceptionally good.

4 de agosto de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Janet,

Thank you for your online review. I am glad to hear that you were happy with the service you received and the work that was carried out for you by our fitter.

I would like to take this opportunity to thank you for trusting us with your business.

Best Wishes,

Richard Dollar

Managing Director
The Sash Window Workshop

Avaliado com 5 de um total de 5 estrelas

I love my windows

I love my windows. Such quality. So smooth and satisfying. Professional dealings at all times and a great product, guaranteed for fifty years. I've kept the integrity of my 1911 house by retaining sash windows that look so good and work so well.

24 de julho de 2017
Avaliação não solicitada
logotipo da The Sash Window Workshop

Resposta de The Sash Window Workshop

Dear Mr Bolton,

Thank you for your review. I am delighted that you love your sash windows.

We enjoyed working with you and I would like to take this opportunity to thank you for trusting us again with your business.

Best wishes,

Richard Dollar
Managing Director
The Sash Window Workshop

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais