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Scent Outlet Avaliações 

326
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Never ordered before but they were quick and the perfume was original as said box was battered but didn't matter because that's why they are so reasonable. Will buy again

Avaliado com 5 de um total de 5 estrelas

This was my first time using this company....I am so impressed and will definitely be buying again . I have already recommended this company to family and friends . The boxes were absolutely fine . I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great travel size Invictus aftershave for holidays at a bargain price. I expected damaged packaging, but it was in fab condition. Fast delivery - I would definitely buy again from this company!

Avaliado com 1 de um total de 5 estrelas

Nightmare! Whilst I understand the discount is for damaged boxes one of my perfume bottles arrived with a lot of perfume missing due to it leaking, the metal trim on the bottle was also detached... Ver mais

Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Cosméticos e Perfumes

Escrito pela empresa

Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.


Informações de contato

Your backstage pass to Fragrance

Find the best deals on the biggest brands

4,2

Muito Bom

O TrustScore é 4 de um total de 5

326 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 22% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(326)

286 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Initial order and pricing was good, terrible support when there was an issue

The initial order and pricing was good, unfortunately one item was faulty, not just a damaged box, the scent would not pump /spray.

Initially I was hopeful the service would be good, I contacted them, was asked for a video so they could understand, then was sent a return label.

Then the issue started - the item was received according to the tracking, I was not contacted, after a few days I messaged, and have been back and forth asked when the return was received, asked for my order number , asked for which item was returned, over and over again, then I get a feedback , I report this issue not resolved, I get a similar question, What's the order number, when was it returned, delaying tactics, never being told if I'm expecting a replacement or a refund, it is still ongoing when the return was received by them 4 weeks ago.

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would definitely recommend

Delivery exceptional. I was expecting items to be quite battered but one item was perfect and the other only slightly worn.
Brilliant way to sample different perfumes,at these prices.

26 de janeiro de 2026
Avaliado com 2 de um total de 5 estrelas

Fine if you dont have any issues

Received the perfumes I ordered and happy with most. They weren't packaged very well and one bottle had come out of the packaging completely. The delivery company had attempted to put the bottle back in and tape up the cardboard packaging. The box for the perfume was damaged (which I expected) but the actual perfume was half empty. Contacted customer services who asked for photos, no response, sent photos again, no response. So, a bargain if you get a full bottle of perfume. Customer service very poor.

3 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great !!

Great choice of products, very sensible prices, easy browse to purchase.
Well packaged, fast delivery too !!

17 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

First order as a trial (to see how…

First order as a trial (to see how goods arrived for myself) and one of the items seemed faultless, wrapped in cellophane and no box damage. Maybe I was just lucky. Delivered promptly. Will order again in the future. Thank you.

8 de janeiro de 2026
Avaliado com 3 de um total de 5 estrelas

I ordered 4 scents

I ordered 4 scents , but only received 3. When I asked about the remaining perfume ,I was asked to send pictures of the perfumes, outer packaging and invoice. I had already disposed of the outer box, and one of the scents boxes, but showed photos of the 3 perfumes received and the invoice they had sent with it. It clearly showed only 3 scents had been packed. The company then asked for a copy of the order no . Which I only have descriptions which I copied and sent. I'm still waiting . The cost was only 3 pound , but its the principal . Lot of obstacles . And needless. Just send out the missing product , that's all I asked.

8 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

They have great products

They have great products. The service was excellent, they kept me informed all the way to delivery. Will be using them again ang recommending to my friends.

12 de janeiro de 2026

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