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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

My Scentify tower diffuser just died at approx. 18 mon of age. Such a short lifespan for $229+tax+$30/bottle of oil. Company offered to replace at 50% discount but its left such a bad aftertaste that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love Scentify fragrance oil and so do all my customers. They say the fragrance just lasts and lasts. Had a slight hiccup with my last order but the the fault lied with Royal Mail and NOT Scentify.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Its pleasure to find some one will do what they say. past experience Time ordered in mid April received 2nd June three dead plants( I wish now to apology to the delivery people who had had the unfores... Ver mais

Avaliado com 5 de um total de 5 estrelas

Received my package yesterday but unfortunately one of my bottles had got damaged. Contacted them they were very helpful and are sending me a replacement. Order arrived so quickly and the added extras... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Fragrâncias e Aromas

Escrito pela empresa

Scentify UK is a specialist supplier of fragrance oils for candle making, wax melts, home fragrance and cosmetic applications. Our range is built around consistent, high-performing scents that makers can rely on, whether you're testing small batches or scaling production. We also supply fragrance solutions for room sprays, reed diffusers and wider home scenting applications, giving you flexibility across your product range. Every fragrance is supported with clear technical documentation, including CLP, SDS and IFRA, so you can work with confidence and stay compliant. We offer a wide selection of trending, classic and exclusive scents, designed to perform well while remaining accessible for both new and experienced makers. Orders are dispatched quickly from the UK, with free CLP labels included to support your workflow. Scentify is built on clarity, reliability and ease of use - helping you create products your customers come back for.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

379 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing

I love Scentify fragrance oil and so do all my customers. They say the fragrance just lasts and lasts. Had a slight hiccup with my last order but the the fault lied with Royal Mail and NOT Scentify. Joy was just amazing at sorting everything out. Customer service was second to none. Can't big this company up enough. Thanks to all involved xx

26 de março de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you so much, we really appreciate this.

It’s great to hear your customers are enjoying the scents and that the performance is lasting well. We’re also really glad we could get everything sorted for you quickly.

Thanks again for your support.

– Scentify UK

Avaliado com 2 de um total de 5 estrelas

Expensive Tower Diffuser with Short Lifespan

My Scentify tower diffuser just died at approx. 18 mon of age. Such a short lifespan for $229+tax+$30/bottle of oil. Company offered to replace at 50% discount but its left such a bad aftertaste that I'll go in a different direction. Really expect such an expensive product to have a respectable service life.

3 de abril de 2026
Avaliação não solicitada
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

We believe this review may have been posted about a different company (Scentify USA)

Scentify UK does not sell tower diffusers or electrical products - we specialise in fragrance oils for candles, wax melts and home scenting. The product described doesn’t match anything we offer.

It’s possible there has been some confusion with another brand using a similar name. If so, we’d really appreciate it if you could double-check and update your review accordingly.

If you did intend to contact us, please reach out directly and we’ll always do our best to help.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

Absolutely love this company

Absolutely love this company, speedy dispatch, first time ordering the fragrance oils, they smell incredible, I highly recommend, can't wait to order more

30 de março de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate this.

Great to hear your first order made such a good impression and that you’re enjoying the fragrance oils. Glad everything was dispatched quickly too.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

No hassle buying experience.

Quick delivery and as described products. Exactly what buying online should be...no hassle! Thank you 😊.

16 de fevereiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate this.

Glad to hear everything arrived quickly and matched expectations. That smooth, no hassle experience is exactly what we aim for.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

Very good service and delivery very…

Very good service and delivery very quick. The scents are lovely and smell delightful

26 de janeiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate this.

Glad to hear the service and delivery were quick and that you’re enjoying the scents.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

Very happy

Very happy, love the products, will definitely be buying again. fast delivery also

4 de fevereiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate this.

Great to hear you’re happy with the products and that your order arrived quickly. We look forward to your next order.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

All around great

Website is simple and easy to use, fragrance oils are lush too, highly recommend.

15 de janeiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate this.

Glad you found the website easy to use and that you’re enjoying the fragrance oils too.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, easy ordering plus free gift included .
Have bought a few times before !

22 de janeiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate your continued support.

Glad you found the ordering process easy and that everything arrived quickly. Nice to hear the free gift was a welcome surprise too.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

Excellent service as always

Excellent service as always.
Delivered within 2 days + kept informed.
Always quality products.

14 de janeiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate your continued support.

Great to hear everything arrived quickly and that you felt well informed throughout. Glad the products continue to meet expectations too.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

Amazing

Love the new scents that have just arrived. Warm vanilla fig is to die for. Not tried the rest yet. Love that you get free clp labels for each fragrance too..postage Great, parcel arrived within days. Definitely can't wait to order more. Thank you so much xx

5 de janeiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you so much, we really appreciate this.

Great to hear you’re loving Warm Vanilla Fig - that one has quickly become a favourite. Glad everything arrived quickly and the CLP labels were helpful too.

We hope you enjoy the rest of your scents just as much.

– Scentify UK

Avaliado com 3 de um total de 5 estrelas

Detailing on the kettle mould isn't…

Detailing on the kettle mould isn't great you can just work it out for the price i would of expected more, volcano mould is of a good size

5 de janeiro de 2026
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you for your feedback, we appreciate you taking the time to share it.

We’re glad to hear the volcano mould size worked well for you. We’ll also take your comments on the kettle mould detailing on board, as this is useful for us when reviewing and improving our range.

– Scentify UK

Avaliado com 5 de um total de 5 estrelas

best sauvage dupe around - Free Labels.

Quality oils and free labels. Order arrived less than 48 hours from placing order so how's that for service. Thank you Scentify

4 de dezembro de 2025
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Hi,

Thank you, we really appreciate this.

Great to hear you’re enjoying the Sauvage-inspired scent and that the oils and CLP labels delivered exactly what you needed. Glad your order arrived quickly too.

- Scentify UK

Avaliado com 1 de um total de 5 estrelas

Wrong advertisement

Wrong advertisement. On website says 5X100ml perfume in £56 after 3 weeks wait I received testers all less then 10ml.
Please don’t use this website they are fraud.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Thank you for your review. However, this feedback has been left for the wrong company. You may have been searching for Scentify USA and we are not affiliated with them in any way.

We have not received any order from you, nor do we advertise or sell “5 x 100ml perfumes for £56.” We also do not sell testers or sample-sized products as described in your comment.

We kindly ask that you double-check the company you placed your order with and remove or amend this review accordingly, as it does not relate to our business. If you believe this has been posted in error, please contact us directly so we can assist.

Thank you for your understanding.

Avaliado com 5 de um total de 5 estrelas

Great scents ,good delivery time

17 de novembro de 2025
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Thank you for your feedback. We are pleased to hear that you are happy with the scents and the delivery time. Your support is appreciated and we look forward to assisting you again.

Avaliado com 5 de um total de 5 estrelas

Great fragrance oils

Great fragrance oils, always helpful & give an excellent service

11 de novembro de 2025
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Thank you very much for your kind feedback. We are delighted to hear that you are pleased with the quality of our fragrance oils and the level of service provided. Your support is genuinely appreciated, and we look forward to continuing to assist you in the future.

Avaliado com 5 de um total de 5 estrelas

Granules were great,just the right…

Granules were great,just the right size.Delivered very late at night,not to happy about

3 de novembro de 2025
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Thank you for your feedback. We are pleased to hear that you were happy with the quality and size of the granules.

We apologise for the late-night delivery. Delivery times are managed by our courier partners, and while this is outside our direct control, we understand how inconvenient this can be. Your comments have been noted and will be shared with the courier to help improve the service going forward.

Thank you for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Received my package yesterday but…

Received my package yesterday but unfortunately one of my bottles had got damaged. Contacted them they were very helpful and are sending me a replacement. Order arrived so quickly and the added extras were a nice surprise . Highly recommed the service is first class .

8 de outubro de 2025
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Thank you for your thoughtful feedback! We're so sorry to hear about the damaged bottle, but we're glad our team could help resolve the issue quickly. It's great to know that the fast shipping and little extras made your experience even better. We truly appreciate your recommendation and your patience. If there's anything else we can assist with, feel free to reach out. Thanks again for choosing us!

Avaliado com 5 de um total de 5 estrelas

Great company

Great company. Very fast delivery to ireland and the oils are lovely

15 de setembro de 2025
logotipo da SCENTIFY UK

Resposta de SCENTIFY UK

Thanks a million for your kind words! We’re so happy your order got to you in Ireland nice and quickly, and it’s wonderful to hear you’re loving the oils. You’ve made our day 😁

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