Really poor customer service. I ordered 2 pairs of trousers in the same size but when they arrived only 1 pair fit. They tried to charge me for the return, i have sent multiple emails requesting a pre... Ver mais
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Veja o que dizem as avaliações
Absolutely perfect, true fit to size we measured at home and compared online no alterations needed. Son impressed how well they feel extremely happy with these trousers. Zero tightness around the wais... Ver mais
A empresa respondeu
Fast delivery and perfect fit! After ordering several pairs of trousers from other retailers and non of them fitting quite right, I came across School Wear United. My teenage son likes to play footbal... Ver mais
A empresa respondeu
The sturdy school trousers great quality and price. Fit my grandson without nanna having to alter (definitely a bonus 😀) and my grandson is very happy as he has smart trousers fit in all the right p... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- também em
- Atacadista de Roupas
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas Plus Size
Escrito pela empresa
Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.
Informações de contato
3 Crown Dale, SE19 3PB, London, Reino Unido
- 020 8655 7373
- sales@schoolwearunited.com
- www.schoolwearunited.co.uk
4,1
Muito Bom
765 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da School Wear United
Thank you for your feedback, Jeremy. We apologise for the wait. Due to the holiday period we were closed between 16 December until the 1 January, which was communicated at checkout and by email. Your order was dispatched on 5 January once we reopened.
Please get in touch with us if you need an update and we will gladly help.
Perfect to gift grandson
9 de dezembro de 2025
Resposta da School Wear United
Thank you for your lovely feedback. We are delighted to hear the item was perfect as a gift for your grandson.
Awesome
Great quality and quick delivery! The uniforms fit perfectly and look smart. Really happy with the purchase
3 de dezembro de 2025
Resposta da School Wear United
Thank you for your lovely review, Saloom. We are delighted to hear you were happy with the quality, fit, and quick delivery. It is great to know the uniforms look smart and met your expectations.
Resposta da School Wear United
Thank you for your review, Mel. We are sorry to hear your order has not arrived. This is not the experience we want for our customers. Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can investigate this immediately and resolve it for you.
Item not received
Item not received, emailed to enquire, no reply, so far no refund. Will update review if I hear from them.
8 de dezembro de 2025
Resposta da School Wear United
Thank you for your feedback, Jenna. We’re very sorry to hear you have not received your item and that you did not get a reply when you contacted us. This is not the experience we want for our customers. Please contact us again at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can investigate this immediately and arrange either delivery or a refund for you.
Very pleased with prompt despatch and delivery. Good quality Hi Vis waistcoats for grandchildren and
Very pleased with prompt delivery and
6 de novembro de 2025
Always helpful friendly and the website is easy to use
Always helpful and the website is easy to use.
29 de novembro de 2025
Never received the product ordered and…
Never received the product ordered and no response from company when complained. This was over 1 month ago.
17 de outubro de 2025
Resposta da School Wear United
Thank you for your review, Andrew. We are sorry you felt unsupported and understand how concerning it is when you believe an order has not arrived. We have checked your order placed on 17 October and can confirm it was dispatched on 21 October using Economy Delivery. Royal Mail shows the parcel as delivered on 27 October with a photograph taken by the delivery driver and a delivery note left at the property.
If you still cannot locate the parcel, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 so we can help you raise a lost parcel investigation with Royal Mail and work towards a suitable resolution.
Good to know you can get fully…
Good to know you can get full elastic waist trousers for older boys. Delivery not bad
19 de novembro de 2025
Resposta da School Wear United
Thanks, Linda. Great to know the elastic waist trousers were just what you needed. We are pleased delivery was reasonable too.
Fast delivery and quality items
19 de novembro de 2025
Resposta da School Wear United
Thank you for your lovely review, Helen. We are really pleased you were happy with the fast delivery and the quality of the items.
Still waiting on delivery.
Still waiting on delivery.. over a week and half. Terrible customer service and paid £8.50 for fastest delivery! Shocking.
12 de novembro de 2025
Resposta da School Wear United
Hi Kelly, we’re very sorry to hear about the delay and completely understand your frustration, especially after paying for express delivery. This isn’t the level of service we aim to provide. Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can investigate this immediately and ensure you receive your parcel or a full delivery refund.
Zero stars
Zero stars, bad comunication,long timing to recieve,I will never buy it here again!😡
8 de novembro de 2025
Resposta da School Wear United
Hi Paloma, thank you for your feedback. We are very sorry for the worry and frustration caused while you were waiting for your parcel. We have been checking the tracking closely and we can confirm the order has now been delivered, only one day outside the estimated delivery window.
During the Black Friday period Royal Mail can experience delays. We completely understand how important school items are and we appreciate your patience. If there is anything else you need or if you would still prefer a refund, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 and we will be happy to help.
Great value and quick delivery
Great value for money and delivery much quicker than expected.
14 de novembro de 2025
Avaliação não solicitada
Resposta da School Wear United
Thank you for your feedback, Dan. We are really pleased you found great value for money and that delivery arrived quicker than expected.
I didn't really get the service I…
I didn't really get the service I thought I was going to get for paying a lot of money for my sons school trousers. I couldn't get hold of support and it took ages, when I did, staff that dealt with my query were vague and not very forthcoming. I also only got partial refund for my order when I sent the whole order back, first class posted for exchange of items. A little dissapointed if im honest schoolwear united.
10 de novembro de 2025
Resposta da School Wear United
Thank you for your feedback, Emily. We are very sorry to hear that your experience was disappointing. This is not the level of service we aim to provide. We apologise for the delay in replying to your messages and for any confusion when you spoke with our team.
Regarding your refund, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can review this and make sure the correct amount is returned to you. We want to resolve this properly and appreciate you giving us the chance to put things right.
Delicery no the ɓecbɓ
The trousers seem ok, but they were delivered to the recycling box, there was no notice of delivery emailed or posted through the door it wasnt untill i was putting the recycling out that I found them. Thankfully they werent wet from the rain.
2 de novembro de 2025
Resposta da School Wear United
Thank you for your feedback, Corinne. We are pleased the trousers were in good condition, but very sorry to hear they were left in your recycling box without any delivery notice. This should not have happened. We will raise this with Royal Mail so it can be addressed. Thank you for letting us know and we are glad the items were not damaged by the rain.
Paid £8.50 for delivery 10 days ago
Paid £8.50 for delivery 10 days ago
Item not received and no communication
Okay it was my fault
Spoke to lovely helpful guy thank you!!!!.
5 de novembro de 2025
Resposta da School Wear United
Thank you for updating your review. We are glad you were able to speak with our team and that everything is now sorted. If you need anything else, please feel free to contact us. We appreciate your patience.
Smooth online order process
Smooth online order process. Quick delivery. Excellent product
2 de novembro de 2025
Resposta da School Wear United
Thank you for your lovely review, Shaima. We are delighted to hear the order process was smooth, delivery was quick and you are happy with the product.
Lite weight coat and trousers
Perfect fit and with the weather no changing lite weight rain jacket and trousers 👌
26 de outubro de 2025
Resposta da School Wear United
Thanks, Simon. Great to know the lightweight rain jacket and trousers were just what you needed and fitted perfectly.
Resposta da School Wear United
Thank you for your review, Joseph. We are really pleased to hear you loved the mouth guard.
Wrong product and poor customer service
You sent the wrong product and seem to think my time, your time and the cost of postage to return a £5.50 product is worth doing instead of sending me the right product. And despite contacting you about sending me the correct product you have gone silent.
4 de novembro de 2025
Resposta da School Wear United
Thank you for your feedback, Rachel. We are very sorry for sending the wrong item and for the frustration this caused. This was our error and as soon as we were made aware of the mistake we arranged for an upgraded brace version to be sent on a next day service. You should have already received the replacement.
If there is anything else you need, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 and we will be happy to help.
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