Scott Arms Dental Practice Avaliações 

371
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The consultation with Greg was outstanding . He explained us everything we needed to know .The treatment is for my 17 years daughter he answer all the questions we had, he made one of his col... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed a tooth removed which my Private Dentist wouldn't do and had horrendous past extractions with them . I made appointment at Scott Arms for a time that suited me same day and i was all done and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a tooth extraction and root canal done by the amazing Dr Danyal Saghir & Dental Nurse Leah. They were so kind and comforting. They put me at ease, and answered all my questions. I was scared at... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an emergency tooth removal here (I was in extreme pain) and the dental surgeon who saw me was outstanding. After local anaesthesia, I felt no pain and he removed my tooth quite fast. My recove... Ver mais

A empresa respondeu

4,7

Excelente

O TrustScore é 4.5 de um total de 5

371 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(371)

63 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Experience

I have a real phobia to the dentist and spent all day worrying about having my wisdom tooth out. I nervously sat in the chair and couldn't believe when the dentist showed me my tooth. I was totally and utterly amazed at the care and speed. I am still blown away now as I write this. I would absolutely give 100 stars for the optimal service I received at Scott Arms dental surgery. The staff were absolutely brilliant, from reception going in to going out. Highly recommend!

18 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you so much for taking the time to share your recent experience with us.
We understand that it is very normal to feel apprehensive, so to know that you were amazed by the treatment you received, really does mean a lot to us.
We’ll certainly pass on your comments to the team, they’ll be so pleased!
If you ever need us again, we’d be more than happy to look after 😊

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Tannay and Ruby were amazing. Such a brilliant team. Caring and thoughtful and made the experience a positive one. Most of all Tannay listened to my worries and was very professional.
The front of house team were very professional and kind. A very welcoming venue. Thank you !

15 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you so much for this wonderful feedback 😊
Knowing that you felt that your worries were listened to, really does mean a lot to us! as that is exactly how we’d want you to feel.
We’ll look forward sharing what you’ve said with Tanay, Ruby and the reception team, they’ll be delighted with what you’ve said.

Avaliado com 5 de um total de 5 estrelas

Dr helayna sasha absolutely amazing…

Dr helayna sasha absolutely amazing dentist was so caring and gentle with a painful tooth extraction truly an amazing lady and dentist thank you

14 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you, David for taking the time to write this, we greatly appreciate your kind words.
Helayna will be so happy with what you’ve said 😊
If you ever need us again in the future, we’d be more than happy to look after you again.

Avaliado com 5 de um total de 5 estrelas

Superb Service

Excellent experience, the emergency services offered proved invaluable when toothache struck last Sunday and I was able to book online an appointment for early Monday morning. Plenty of parking space available at 08:00 Hours, efficient & friendly check-in at reception and highly professional examination, explanation of the issue, immediate treatment and potential need for follow-on treatment. Highly recommended.

10 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you for sharing your feedback on your recent visit to us, John.
We’re delighted that we could help you, especially as you were in some discomfort.
We look forward to sharing what you’ve said with the team 😊

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Fantastic Service
Brilliant for Nervous People
Extremely Clean
So Friendly

Can't recommend more

8 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you, Wendy, for taking the time to share feedback 😊 we really do appreciate it.

Avaliado com 5 de um total de 5 estrelas

I recently visited Scottarms for my…

I recently visited Scottarms for my routine hygienist appointment, I must say it was a delightful experience as always and a real pleasure meeting Laila & Sameena. They both exhibited a commendable level of professionalism and warmth, ensuring my comfort throughout. They took the time to articulate each step which demonstrates their expertise. Upon completion, my teeth felt impeccably clean and I am grateful for the insightful advice on maintaining optimal oral hygiene. I wholeheartedly recommend Scottarms to anyone seeking exemplary care.

Imran.

7 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you, Imran for the lovely feedback on your recent appointment to us.
We’ll certainly pass on everything you’ve said to Sameena & Laila, this will make their day knowing how you felt after your appointment 😊
We really appreciate you saying you’d recommended us to others and we all look forward to seeing you again!

Avaliado com 5 de um total de 5 estrelas

The staff were exceptional

The staff were exceptional ! The Dentist who attended to me, was so professional, caring and friendly! Given my predicament, he suggested it was best I went to A&E for further investigations. He was kind enough to telephone me an hour later, to check up on me. How kind!!!

8 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you, Dennis 😊
We really do appreciate that you’ve taken the time to write this.
We will certainly pass on your feedback to the staff and dentist who looked after you.
We hope you’re ok now and are here for you if you need us again in the future.

Avaliado com 5 de um total de 5 estrelas

I was a really nervous patient at the…

I was a really nervous patient at the dentist until I came to Scott Arms Dental Practice. Dr Rushaine Smith has been absolutely brilliant from the very first appointment. I was put at ease straight away with everything explained and with modern practices now had no pain or discomfort at all with fillings and cleaning. I have even signed up to Denplan to finally sort my dental health in their safe hands. The only bad thing is that I didn’t find them earlier! Thank you for everything

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you, Peter, for your lovely comments!
To know you felt at ease and that everything was explained to you really does mean a lot to us. Rushaine is delighted with you’ve said and that you’ve registered with us, so we can continue to look after your dental health.
We look forward to seeing you at your next appointment 😊

Avaliado com 5 de um total de 5 estrelas

Dr Adam Patel

First of all, I don’t like going to the dentist, I’ve avoided it for years. BUT… when my tooth chipped I was recommended to Scott arms by a gym friend. I booked my consultation, had an x-ray and then saw Dr Adam Patel

Dr Patel is brilliant, genuinely can’t talk highly enough of him. He was chilled, relaxed, took his time and explained everything

He did two root canals for my affected teeth and turned it around in 8 days - an incredible job with no pain

I have my 6 month check up in August and I’m actually looking forward to it

The whole staff were excellent, really friendly, welcoming and couldn’t do enough

I never usually write a review but if anyone is reading this and are worried about going to the dentist, go Scott arms (dr Patel if you can)

Thank you, KRT

6 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you Kirstian for this great feedback!
What you’ve said really does mean so much to us as practice and Dr Adam Patel really can’t thank you enough for saying what you’ve said – his actual words were “great review, from a great guy!”
Your words make what we do even more rewarding!
We will also look forward to seeing you again in August 😊

Avaliado com 5 de um total de 5 estrelas

The service was second to none

The service was second to none, very polite and professional made me feel welcome and comfortable, best dentist I have ever visited by far, I got my problem sorted within 20 minutes.

30 de janeiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

This is wonderful feedback, Abdul. Thank you so much for sharing your recent experience with us 😊
It really does mean so much to us to know that you felt welcomed and comfortable, as this is exactly how we’d want you to feel – so thank you again for taking the time to say what you’ve said, we will pass on your comments to the team, they’ll be delighted!
If you ever need us again in the future, we’d be more than happy to look after you 😊

Avaliado com 5 de um total de 5 estrelas

The experience was good and Dr Hamza…

The experience was good and Dr Hamza Abbas made sure that I was relaxed.

28 de janeiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you for taking the time to write this, Chy.
Hamza is delighted to know that you felt relaxed, as we know visiting the dentist can make many feel anxious – so to know you felt this way really does mean a lot 😊

Avaliado com 1 de um total de 5 estrelas

Extremely disgusting and disrespectful…

Extremely disgusting and disrespectful practice.

After a few exchanged emails in which they confirmed they could provide the requested service and even wanted to take a deposit for one, at the end it became clear that no, they cannot make it.

These guys are a waste of time apart being unprofessional.

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Service

I can confidently say that Helayna is the most empathetic and kind dentist I have ever had the pleasure of visiting. From the moment I stepped into her office, I felt at ease with her warm and understanding approach. She takes the time to listen to any concerns and explains everything thoroughly, making sure I’m comfortable every step of the way. It’s rare to find a dentist who truly cares about their patients, and Helayna is a shining example of that. I would highly recommend her to anyone looking for top-notch dental care with a personal touch!

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Scott Arms Dental Practice

Resposta da Scott Arms Dental Practice

Thank you Tanice for sharing this wonderful feedback!
Your words mean so much to us as a practice and you’ve certainly made Helayna’s day with what you’ve said 😊

Avaliado com 5 de um total de 5 estrelas

Absolutely superb

Absolutely superb, for someone who was physically terrified of dentists, the staff and in particular the dentist was superb to the point that after a lifelong terror though still nervous now does not dread seeing the dentist.
At the Scott Arms every step of the process was explained in a kind and caring manner. We were listened to and advised of different treatment options all the fees were explained and a full treatment plan printed for the patient to study and decide. The receptionists were friendly and polite, nurses supported and guides you with efficient professionalism. We are now considering transferring the whole family to this practice I couldn’t recommend it highly enough. Thank You and well done to the whole team.

23 de janeiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you so much for your kind comments, Denise.
We really do appreciate that you’ve taken the time to share your recent experience with us.
We will certainly pass on what you’ve said to the whole team, they’ll be delighted with what you’ve said, as this is exactly how we’d want all of our patients to feel 😊
We look forward to looking after you and your family in future, thank you again!

Avaliado com 1 de um total de 5 estrelas

I’ve been with this practice for almost…

I’ve been with this practice for almost 6 years. When Amrit was there she was amazing never had such a brilliant experience with a dentist. Once she left everything seemed to go to pot. I’ve had goodness knows how many hygienists let alone dental surgeons, have a different one every time I go now. Anyway I had an appointment today . I finished work early to go but unfortunately due to the horrendous road works especially newton road I couldn’t get through the traffic. I was literally across the road but just couldn’t move, I phoned the surgery and spoke to a lady and explained I should be there in the next 5/10 mins. She said it was fine and not to worry , When I got there the terrible car park was choc a block as usual. I had to park across the road which was a good walk which made me a few more mins late. When I got there a rude assistant told me I was late so I wouldn’t get seen, I asked her to take a look at the car park and how was I supposed to know I couldn’t park and had to walk. She told me to take a seat. Minutes late she called me to say the dentist wouldn’t see me I was too late, I asked why I was told it was okay by a receptionist . She asked me her name I said I had no reason to ask her name. She was very rude said the computers were down so couldn’t make another appointment. I was fuming I left work early for nothing . I know they don’t care but you have lost a loyal customer. Shocking customer service and your receptionists need a course of people skills. Sort yourself out guys what’s going on. So many staff have left. Now customer are leaving. Thanks for nothing today

16 de janeiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

We were sorry to read your review. Our management team has already called you and apologised for the inconvenience caused. Unfortunately, on the day of your appointment, we had computer issues, making it harder to see the overall look of our appointment books. We try to accommodate patients if they are late, as we understand traffic and roadwork can cause significant delays, but occasionally, this isn't possible. However, as explained on the phone to you, we have spoken to the receptionist who dealt with you, and she sent you her apologies if it came over rudely to you. This was never her intention and she is genuinely sorry. She said she has taken on board your feedback. We look forward to seeing you at your next appointment with Helayna.

Avaliado com 5 de um total de 5 estrelas

Excellent service from both the dental…

Excellent service from both the dental clinician and the staff who were very helpful

11 de janeiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you, Amerjit, for your wonderful feedback it really does mean a lot to us!
We’ll be sure to pass on what you’ve said to those who looked after you, they’ll be delighted to know how you felt 😊
We hope to see you again!

Avaliado com 5 de um total de 5 estrelas

Best dental practice in the midlands

The dentist practitioners work at a very high standard of care and this shows through the professionalism they convey on each of my visits to the practice. The receptionists are too very courteous and polite and can’t do more for you to work around your lifestyle. I would highly recommend this practice to family and friends.

6 de janeiro de 2025
Avaliação não solicitada
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Resposta da Scott Arms Dental Practice

Thank you for taking the time to share your feedback with us, we really do appreciate everything you’ve said and we will certainly share this with the rest of the team 😊
We look forward to looking after you again at your next appointment. Knowing that you’d recommended us family and friends, really is the biggest compliment 😊
Thanks again!

Avaliado com 1 de um total de 5 estrelas

Not happy at all...

I have been a long-time patient of Scotts Arms and have always had positive experiences—until my most recent visit. Recently, I called in regarding discomfort in my back tooth and was given an appointment for 9 PM after initially specifying my need for a late appointment. I was seen by a dentist named Mandeep, who was incredibly rude and unprofessional during our interaction.
Despite not requesting an emergency appointment, Mandeep insisted I needed two fillings but could only provide temporary solutions. When I expressed my confusion, he laughed and said, “Who do you think is going to give you a normal appointment at 9 PM?” This comment made me feel belittled, and he seemed indifferent to my concerns.
When I spoke with the reception staff afterwards, they mentioned that stating I was in pain automatically classified my visit as an emergency. I don't agree with this policy, as I simply voiced my need for an appointment, the same way I would for a doctor's visit.
While the reception staff and Mandeep's assistant were helpful, Mandeep's dismissive attitude was unacceptable. Patients deserve to be treated with respect and understanding, and I hope he can improve his communication style in the future.
Overall, my experience today was very disappointing, and I hope the clinic addresses this issue moving forward.

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Scott Arms Dental Practice

Resposta da Scott Arms Dental Practice

We are sorry to hear you were unhappy following your appointment.
After checking your records, we found that you were booked for our evening emergency service. Our aim for this type of appointment is to relieve a patient of pain. For routine treatment such as fillings, we will generally temporise the tooth for you and ask you to book back for a routine appointment. We then will know exactly how much time is needed to carry out the type of treatment you require. However, we do apologise for any inconvenience or upset caused.
After passing on your feedback to our locum dentist, he apologises if it came across as dismissive, as this was far from his intention.
If you would like to discuss this further, please call the practice and speak to Jody or Amy on 0121 3575000. Thank you.

Avaliado com 5 de um total de 5 estrelas

Felt completely at ease from moment of…

Felt completely at ease from moment of checking in.

6 de janeiro de 2025
Avaliação não solicitada
logotipo da Scott Arms Dental Practice

Resposta da Scott Arms Dental Practice

Thank you so much for this for taking the time to write this.
This is exactly how we’d want everyone to feel, so knowing this is how you felt, means a great deal to us all 😊
We hope and look forward to seeing you again!

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