Scott’s Jewellers Avaliações 

173
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ordered from Scott’s Jewellers 3 times now, each item was amazing quality that’s why I’ve been back. I would recommend this website as they respond quickly and are always happy to help. The par... Ver mais

Avaliado com 5 de um total de 5 estrelas

Entered the competition hoping I might win something nice for my husband — I never expected it to turn into such a special surprise. Winning a men’s curb chain from Scott’s Jewellers honestly made m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received my granddaughter's bracelet today she absolutely loved it The quality is amazing The price was amazing The whole thing from ordering to delivery was brilliant will definitely be recomm... Ver mais

Avaliado com 5 de um total de 5 estrelas

“” Thank you For So Much For;- Outstanding, GREAT, Polite, Friendly ;- 2 Brilliant Women Female Members Would Do Anything To Help When Purchased ROLEX WATCH From Female Staff At Scott’s Jeweller’s... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

At Scott’s Jewellers (formerly Scott’s Jewellery), we specialise in Premium Gold Filled Jewellery, including chains, bracelets, pendants, earrings and rings. Our collection is designed to offer luxury quality, exceptional value and styles for everyday wear. Our jewellery is crafted for everyday wear, with a durable, tarnish-resistant finish designed to last. Shop online with fast UK & worldwide delivery, or visit our Scott’s Jewellers store in the Cleveland Centre, Middlesbrough (opening October 2026). Don’t forget to follow our Facebook page and community group for our free jewellery giveaways and exclusive offers.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(173)

114 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Goods were there when they said

Goods were there when they said! Quality is superb...12mm belcher chain and bracelet..I thought they had sent real gold they are that good!

28 de abril de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.

It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.

Once again, thank you for your kind words and for choosing Scott's Jewellery!

Avaliado com 1 de um total de 5 estrelas

Order never despatched

I made a order in march still no delivery messaged the Facebook team no reply so I’m guess I’m not going to get my order I would stay well clear of this company

14 de abril de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Hello there Emma!

We sincerely apologise for this inconvenience. Thank you so much for bringing this to our attention! We pride ourselves in ensuring that our customers are 100% satisfied with their experience

We have since refunded you the full amount of your order. Unfortunately, we do get a lot of messages on Facebook and we ask all of our customers to contact us on the following email: Customerservice@scottsjewellery.com.

We appreciate all reviews good or bad, and we will strive to do better in the future!!

Thank you for taking time to leave us a review!

Avaliado com 1 de um total de 5 estrelas

Absolutely fuming ordered a braclet…

I have even received any item ???

6 de abril de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

We're sorry to hear that you're disappointed with your recent purchase. Our team takes pride in making sure every order arrives to its destination, but sometimes delivery problems occur and we're sorry to hear that we fell short in this instance.

We would appreciate the opportunity to make things right. Could you please reach out to our customer service team by giving us an email at Customerservice@scottsjewellery.com with more details about your order? We want to ensure that you're completely satisfied with your purchase and are willing to work with you to find a resolution.

Thank you for bringing this to our attention, and we hope to hear from you soon.

Avaliado com 5 de um total de 5 estrelas

Top quality, great custom Service

Ordered my bracelet on Friday, checked their website. It was undergoing maintenance.

I messaged the Facebook team as I was a little worried, to be fair. It had only been 2 days and I only paid for standard delivery.

But when the website was undergoing maintenance I was a little worried.

I messaged the team anyway and they sent me all the relative tracking and everything within 20 minutes of messaging. Great customer service I must say.

I have received my bracelet today within the time stated and the bracelet is top quality 👍🏼

I will definitely be ordering again!!

Thank you!

5 de abril de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.

It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.

Once again, thank you for your kind words and for choosing Scott's Jewellery!

Avaliado com 5 de um total de 5 estrelas

I orded once and the bracelet fit me and so I can’t stop looking at begging my mom to order and they prices are just amazing

I ordered once and the bracelet fit perfect to the size on the website such great price i ordered it for my birthday but had to have it early so I ordered another diamond belcher and necklace a bigger one and I’m shook the detail In them are just incredible definitely ordering again 100 percent love this jewellery x

27 de janeiro de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.

It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.

Once again, thank you for your kind words and for choosing Scott's Jewellery!

Avaliado com 5 de um total de 5 estrelas

Received my parcel today.

Received my parcel today.

Unfortunately my parcel was late.

I bought a pink diamond Belcher chain in the sale and a kids saddle ring.

Great price and look really good quality. I got 10% off too which was a bonus so I can’t really complain.

27 de janeiro de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you for leaving us a 5-star review! We will do better in the future to make sure your order arrives on time we are very sorry about that. We're thrilled to hear that you that you're pleased with the quality and price. We appreciate your recommendation and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

I was told 2 days arrival date

I was told 2 days arrival date, however Scott dispatched the item 5 days later as he confirmed to me that he did.
Once he did this he promised me 2 days period of arrival, however after 2 days I contacted him to ask what is going on as I never received it and he was very rude and arrogant.
The tracking number he gave me was incorrect, he said the parcel company is a sign and collect service yet I didn’t sign for the parcel and haven’t received it.
I expressed my frustration to him
And he was very rude and unhelpful.
Seemed very full of himself that he’ll survive as he has ‘customers’
I just wanted to make it clear this is a appalling system and appalling attitude and to buy from someone who would respect and honour your concerns.

25 de janeiro de 2023
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Hello there Saad!

We sincerely apologise for this inconvenience. Thank you so much for bringing this to our attention! We pride ourselves in ensuring that our customers are 100% satisfied with their experience

Unfortunately, as our shipping policy explains, we could not give you a refund due to your items tracking been marked as 'delivered'.

We appreciate all reviews good or bad, and we will strive to do better in the future!!

Thank you for taking time to leave us a review!

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product! I got my sons first Belcher bracelet from here. The delivery time was fast, contact was kept and was great, and the bracelet is just beautiful!

22 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn’t recommend more

Got my partner a belcher chain off this website , she loved it , really affordable , looks and feels heavy and expensive , would 100 percent buy from here again.

25 de julho de 2022
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you for leaving us a 5-star review! We're thrilled to hear that you that you're pleased with the quality and price. We appreciate your recommendation and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Bought a belcher set a few months ago

Bought a belcher set a few months ago, the quality is excellent! I would definitely recommend!

I love the free giveaways, I won before which is always a bonus. We got a free tulip necklace which is really pretty.

25 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality product

Amazing quality product, the customer service is spot on helpful in every way and websited pretty straight forward to order from would recommend buying products.

25 de julho de 2022
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you for leaving us a 5-star review! We're thrilled to hear that you are pleased with the quality, price & our customer service. We appreciate your recommendation and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Review :) x

I’m bought a saddle ring and chain and honestly couldn’t fault the product wasn’t cheap or tacky looking , isn’t wear off , honest I’d recommend to everyone I know he is cheap , reliable and good quality jewellery and does amazing give aways and does a wide range if stuff from kids to adults - will buy again

2 de junho de 2022
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you for leaving us a 5-star review! We're happy to hear that you are pleased with the quality, price & our wide selection of products! We appreciate your recommendation and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

I won the weekly free giveaway

I won the weekly free giveaway, I got to choose out of 3 bracelets, necklaces and earrings for my daughter.

She really liked them, the quality was really good too!

We would definitely recommend!

23 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star service

The first time, I ordered. I received the wrong size.

Funny enough, my partner wanted the exact bracelet I ordered and it fit him perfectly.

I messaged Scott’s jewellery’s Facebook account regarding this matter. They sent me another bracelet out of the correct size and told me that I can keep the other bracelet free of charge!

The quality is really good and we were chuffed we got a £70 bracelet for free.

We have since placed a few orders and they have always been perfect and Scotts jewellery has always treated us with excellent customer service.

We love the weekly free giveaways too!

We haven’t won yet but hopefully we will soon 🤞🏼

23 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I won a free competition off this…

I won a free competition off this company and the prize I won was brilliant they also deliver for free too

They care for there customers just like they should always give you 100% of there time

23 de abril de 2022
Avaliação não solicitada
logotipo da Scott’s Jewellers

Resposta da Scott’s Jewellers

Thank you for leaving us a 5-star review! We're happy to hear that you that you won our free giveaway! We appreciate your recommendation and hope to see you again soon!

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