I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Ver mais
A empresa respondeu
very helpfull staff known a long time . different optician trying different help for my eyes to save lazor treatment , very happy with todays visit at bourne end bucks ,
A empresa respondeu
I met Andy (a Scriven's roving manager - he might even be Roman, despite being younger than I!) many years ago when he was working at another opticians (before it was taken over by Scrivens). His jo... Ver mais
A empresa respondeu
Yesterday we visited Scrivens in St Ives, Cambridgeshire, for a check up post cataract surgery and to purchase appropriate spectacles. The technician Charlotte was patient, friendly and knowledgeable... Ver mais
A empresa respondeu
Escrito pela empresa
At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.
We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.
Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.
As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.
At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.
|
Book an eye test |
|
Book a hearing test |
|
Find your nearest branch |
Escrito pela empresa
60 Islington Row Middleway, Edgbaston, B15 1PH, Birmingham, Reino Unido

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and friendly. Explained a lot of things in detail and didn’t feel rushed. Also had appointment overlap and had to cancel my original appointment last minute which they were very helpful and understanding. Got a new appointment straight away.

Resposta da Scrivens Opticians & Hearing Care
Fast and efficient service with friendly staff.

Resposta da Scrivens Opticians & Hearing Care
Friendly, community centric opticions.
Great friendly service with a welcoming atmosphere.
The staff were helpful and jolly.
Stick to Scrivens.

Resposta da Scrivens Opticians & Hearing Care
Had an appointment at scrivens opticians in mildenhall this afternoon, and wow, what a fantastic reception upon entering by the 2 lovely ladies Michelle and Sarah, both absolutely lovely, very friendly and 100 % + professional. I honestly felt i could've sat down and enjoyed a coffee with both of them. I would highly recommend this branch of scrivens to anyone needing an eye test. BEST EYE TEST IVE EVER HAD given by a FANTASTIC TEAM. THANKYOU.

Resposta da Scrivens Opticians & Hearing Care
Reminded me eye check due. Receptionist very friendly and helpful.
Optometrist very pleasant and professional and no pressure to buy new glasses. Always happy to make minor repairs to glasses without charge- I have been going there for many years.

Resposta da Scrivens Opticians & Hearing Care
My elderly mother purchased private hearing aids from SCRIVENS last year. She has since had to move into a care home.
Following receipt of an aftercare request letter, the local branch advised me to call the main office to arrange a home visit.
The main office then tells me this is not a service they offer.
Not always something you would think of when purchasing hearing aids, but a definite warning that should circumstances change, SCRIVENS do not offer any support.
Very disappointing considering the amount of money spent.

Resposta da Scrivens Opticians & Hearing Care
The staff are very friendly & helpful. The optician explained my options regarding my sight test,he was very helpful.

Resposta da Scrivens Opticians & Hearing Care
MALTON BRANCH
Staff were friendly and professional.
Went out of their way to support me.
Wonderful staff and whole team working together to give a quality service.

Resposta da Scrivens Opticians & Hearing Care
This company provides an excellent up to date professional service for hearing aids. More importantly it also provides the most amazing caring staff; Claire, Tom and Harry.
It is very unusual in these days that you find people whom you feel actually care about you and your needs. These three staff in Tonbridge are an absolute credit to Scrivens.
.

Resposta da Scrivens Opticians & Hearing Care
Excellent service especially Claire and carol

Resposta da Scrivens Opticians & Hearing Care
The service in the Kings Heath branch is always really good. The staff are always very helpful, friendly and welcoming. They take time out to help you with their services and are always very friendly for a chat. Would definitely recommend!! Thank you as always.

Resposta da Scrivens Opticians & Hearing Care
Great service friendly and knowledgeable

Resposta da Scrivens Opticians & Hearing Care
Was seen quickly without an appointment. Receptionist and audiologist were both very reassuring and explained what they could do. Audiologist told me the condition of my ears and offered to remove some wax which he did.I was very relieved when he told me all was well. Would definitely go back again.

Resposta da Scrivens Opticians & Hearing Care
I attended my eye test at Shrivens Newmarket. This was a pleasant experience. The staff were very attentive during my appointment. They were very patient and explained clearly my options.

Resposta da Scrivens Opticians & Hearing Care
Scrivens Opticans. Halesowen. Excellent service. Kayleigh was great and the optician was very informative and professional,

Resposta da Scrivens Opticians & Hearing Care
Went to scrivens at Kitts Green, all members of staff were amazing, my son has just been registered blind and the staff gave him extra time and support, we were able to order frames in so we could look at them, what an excellent service this was, would 100% recommend Scrivens and all the staff. Thank you for all your help.

Resposta da Scrivens Opticians & Hearing Care
Made me feel comfortable being first time going for hearing test. Quick and easy and staff very helpful. Handy being close to where I live.

Resposta da Scrivens Opticians & Hearing Care
I had used Scrivens where I used to live. I have moved now and went to their local branch in Chapel en le Frith. I had to call in over the weekend as I had a small problem with one of my hearing aids. I had been attempting to remove the tube incorrectly. My error was explained to me in a very pleasant manner and my "problem" was put right. Very nice experience dealing with this branch.

Resposta da Scrivens Opticians & Hearing Care
Highly recommend; very friendly and welcoming even though I only wanted my sunglasses’ arm reattached. Also excellent location with free parking in the town. Thank you.

Resposta da Scrivens Opticians & Hearing Care
Kind considerate and competent service at St Ives cambs branch8
Thank you

Resposta da Scrivens Opticians & Hearing Care
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.